{"id":"https://openalex.org/W1976054692","doi":"https://doi.org/10.1145/2414536.2414559","title":"A framework for service recipient inclusion in community IT projects","display_name":"A framework for service recipient inclusion in community IT projects","publication_year":2012,"publication_date":"2012-11-26","ids":{"openalex":"https://openalex.org/W1976054692","doi":"https://doi.org/10.1145/2414536.2414559","mag":"1976054692"},"language":"en","primary_location":{"id":"doi:10.1145/2414536.2414559","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2414536.2414559","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 24th Australian Computer-Human Interaction Conference","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref","datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://figshare.com/articles/conference_contribution/A_framework_for_service_recipient_inclusion_in_community_IT_projects/26215721","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055497406","display_name":"Chris Felstead","orcid":null},"institutions":[{"id":"https://openalex.org/I57093077","display_name":"Swinburne University of Technology","ror":"https://ror.org/031rekg67","country_code":"AU","type":"education","lineage":["https://openalex.org/I57093077"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Chris Felstead","raw_affiliation_strings":["Swinburne University"],"affiliations":[{"raw_affiliation_string":"Swinburne University","institution_ids":["https://openalex.org/I57093077"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5003009885","display_name":"Rosemary Stockdale","orcid":"https://orcid.org/0000-0003-0577-1413"},"institutions":[{"id":"https://openalex.org/I57093077","display_name":"Swinburne University of Technology","ror":"https://ror.org/031rekg67","country_code":"AU","type":"education","lineage":["https://openalex.org/I57093077"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Rosemary Stockdale","raw_affiliation_strings":["Swinburne University"],"affiliations":[{"raw_affiliation_string":"Swinburne University","institution_ids":["https://openalex.org/I57093077"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5055497406"],"corresponding_institution_ids":["https://openalex.org/I57093077"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.21800813,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"134","last_page":"137"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.995199978351593,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-divide","display_name":"Digital divide","score":0.602220356464386},{"id":"https://openalex.org/keywords/conjunction","display_name":"Conjunction (astronomy)","score":0.5916057229042053},{"id":"https://openalex.org/keywords/bridge","display_name":"Bridge (graph theory)","score":0.569447934627533},{"id":"https://openalex.org/keywords/inclusion","display_name":"Inclusion (mineral)","score":0.5501990914344788},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5077394247055054},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4978947639465332},{"id":"https://openalex.org/keywords/participatory-action-research","display_name":"Participatory action research","score":0.45075130462646484},{"id":"https://openalex.org/keywords/citizen-journalism","display_name":"Citizen journalism","score":0.4496607184410095},{"id":"https://openalex.org/keywords/participatory-design","display_name":"Participatory design","score":0.4460059404373169},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4389247000217438},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.4094555377960205},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.34633058309555054},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2980067729949951},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.21252426505088806},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.20498988032341003},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19337353110313416},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.18917840719223022},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.17278560996055603},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.16740334033966064},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.1559678614139557},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.10548463463783264},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.08927738666534424}],"concepts":[{"id":"https://openalex.org/C173655357","wikidata":"https://www.wikidata.org/wiki/Q244752","display_name":"Digital divide","level":3,"score":0.602220356464386},{"id":"https://openalex.org/C59656382","wikidata":"https://www.wikidata.org/wiki/Q191536","display_name":"Conjunction (astronomy)","level":2,"score":0.5916057229042053},{"id":"https://openalex.org/C100776233","wikidata":"https://www.wikidata.org/wiki/Q2532492","display_name":"Bridge (graph theory)","level":2,"score":0.569447934627533},{"id":"https://openalex.org/C109359841","wikidata":"https://www.wikidata.org/wiki/Q728944","display_name":"Inclusion (mineral)","level":2,"score":0.5501990914344788},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5077394247055054},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4978947639465332},{"id":"https://openalex.org/C140988679","wikidata":"https://www.wikidata.org/wiki/Q7140444","display_name":"Participatory action research","level":2,"score":0.45075130462646484},{"id":"https://openalex.org/C203663800","wikidata":"https://www.wikidata.org/wiki/Q848979","display_name":"Citizen journalism","level":2,"score":0.4496607184410095},{"id":"https://openalex.org/C2777455480","wikidata":"https://www.wikidata.org/wiki/Q1038171","display_name":"Participatory design","level":3,"score":0.4460059404373169},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4389247000217438},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4094555377960205},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.34633058309555054},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2980067729949951},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.21252426505088806},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.20498988032341003},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19337353110313416},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18917840719223022},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17278560996055603},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.16740334033966064},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1559678614139557},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.10548463463783264},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.08927738666534424},{"id":"https://openalex.org/C1276947","wikidata":"https://www.wikidata.org/wiki/Q333","display_name":"Astronomy","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C2775922551","wikidata":"https://www.wikidata.org/wiki/Q7135033","display_name":"Parallels","level":2,"score":0.0},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1145/2414536.2414559","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2414536.2414559","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 24th Australian Computer-Human Interaction Conference","raw_type":"proceedings-article"},{"id":"pmh:oai:researchbank.swinburne.edu.au:34fbd065-1253-4205-a72d-109eb3781041/1","is_oa":false,"landing_page_url":"http://hdl.handle.net/1959.3/238276","pdf_url":null,"source":{"id":"https://openalex.org/S4306401157","display_name":"Swinburne Research Bank (Swinburne University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I57093077","host_organization_name":"Swinburne University of Technology","host_organization_lineage":["https://openalex.org/I57093077"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"Integration, Interaction, Innovation, Immersion, Inclusion, the Annual Conference of the Australian Computer-Human Interaction Special Interest Group (OZCHI 2012), Melbourne, Victoria, Australia, 26-30 November 2012, pp. 134-137","raw_type":"acceptedVersion"},{"id":"pmh:oai:figshare.com:article/26215721","is_oa":true,"landing_page_url":"https://figshare.com/articles/conference_contribution/A_framework_for_service_recipient_inclusion_in_community_IT_projects/26215721","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"},{"id":"doi:10.25916/sut.26215721.v1","is_oa":true,"landing_page_url":"https://doi.org/10.25916/sut.26215721.v1","pdf_url":null,"source":{"id":"https://openalex.org/S4306401157","display_name":"Swinburne Research Bank (Swinburne University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I57093077","host_organization_name":"Swinburne University of Technology","host_organization_lineage":["https://openalex.org/I57093077"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"pmh:oai:figshare.com:article/26215721","is_oa":true,"landing_page_url":"https://figshare.com/articles/conference_contribution/A_framework_for_service_recipient_inclusion_in_community_IT_projects/26215721","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"},"sustainable_development_goals":[{"score":0.75,"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W605504879","https://openalex.org/W1539142549","https://openalex.org/W1987332906","https://openalex.org/W2030355741","https://openalex.org/W2031236081","https://openalex.org/W2088342352","https://openalex.org/W2100284860","https://openalex.org/W2125272681","https://openalex.org/W2137112088","https://openalex.org/W2339955350","https://openalex.org/W2571761786","https://openalex.org/W2888949376","https://openalex.org/W2997290029","https://openalex.org/W4237578258","https://openalex.org/W4301864511"],"related_works":["https://openalex.org/W1573992054","https://openalex.org/W1599690842","https://openalex.org/W2753053412","https://openalex.org/W2665157442","https://openalex.org/W3108840034","https://openalex.org/W4200420161","https://openalex.org/W4200091930","https://openalex.org/W4241050114","https://openalex.org/W4291656914","https://openalex.org/W1863509217"],"abstract_inverted_index":{"Not-for-profit":[0],"organizations":[1],"put":[2],"considerable":[3],"effort":[4],"into":[5],"community-based":[6],"Information":[7],"Technology":[8],"(IT)":[9],"projects":[10,31],"to":[11,41,57,68,77],"bridge":[12],"the":[13,16,19,22,26,43,54,72,102],"gap":[14],"between":[15],"'haves":[17],"and":[18],"'have-nots'":[20],"of":[21,28,63,117],"digital":[23],"divide.":[24],"However,":[25],"outcomes":[27],"these":[29],"IT":[30],"are":[32],"often":[33,52],"seen":[34],"as":[35,60],"problematic":[36],"with":[37,66,91,101],"service":[38],"recipients":[39,55],"failing":[40],"gain":[42],"intended":[44],"benefits.":[45],"It":[46,79],"is":[47,51,80,85],"proposed":[48,82],"that":[49,83,111],"this":[50,84,106,112],"because":[53],"fail":[56],"be":[58],"engaged":[59],"a":[61,69,92],"result":[62],"being":[64],"ascribed":[65],"belonging":[67],"community":[70],"without":[71],"perceived":[73],"power":[74],"or":[75],"ability":[76],"participate.":[78],"also":[81],"an":[86,115,120],"area":[87,116],"for":[88,119],"further":[89],"study":[90],"bias":[93],"towards":[94],"using":[95],"Participatory":[96],"Design":[97],"Techniques":[98],"in":[99,105],"conjunction":[100],"model":[103],"suggested":[104],"paper.":[107],"The":[108],"researchers":[109],"believe":[110],"could":[113],"provide":[114],"investigation":[118],"Action":[121],"Research":[122],"project.":[123]},"counts_by_year":[{"year":2016,"cited_by_count":1}],"updated_date":"2026-03-25T14:56:36.534964","created_date":"2025-10-10T00:00:00"}
