{"id":"https://openalex.org/W1983219990","doi":"https://doi.org/10.1145/2307729.2307764","title":"Access perspectives and design values in government social media usage","display_name":"Access perspectives and design values in government social media usage","publication_year":2012,"publication_date":"2012-06-04","ids":{"openalex":"https://openalex.org/W1983219990","doi":"https://doi.org/10.1145/2307729.2307764","mag":"1983219990"},"language":"en","primary_location":{"id":"doi:10.1145/2307729.2307764","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2307729.2307764","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103329729","display_name":"Paul T. Jaeger","orcid":null},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Paul T. Jaeger","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5067337923","display_name":"John Carlo Bertot","orcid":null},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John Carlo Bertot","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5064976518","display_name":"Katie Shilton","orcid":"https://orcid.org/0000-0003-1816-6140"},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Katie Shilton","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.9681,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.94996391,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":"50","issue":null,"first_page":"216","last_page":"222"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9769999980926514,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6826173067092896},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6807341575622559},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5416737794876099},{"id":"https://openalex.org/keywords/public-policy","display_name":"Public policy","score":0.5100966095924377},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4691150486469269},{"id":"https://openalex.org/keywords/frame","display_name":"Frame (networking)","score":0.43824395537376404},{"id":"https://openalex.org/keywords/universal-design","display_name":"Universal design","score":0.4106602668762207},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.408818781375885},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.3484914004802704},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.34570667147636414},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.1908240020275116},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.15920156240463257},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.12371194362640381}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6826173067092896},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6807341575622559},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5416737794876099},{"id":"https://openalex.org/C109986646","wikidata":"https://www.wikidata.org/wiki/Q546113","display_name":"Public policy","level":2,"score":0.5100966095924377},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4691150486469269},{"id":"https://openalex.org/C126042441","wikidata":"https://www.wikidata.org/wiki/Q1324888","display_name":"Frame (networking)","level":2,"score":0.43824395537376404},{"id":"https://openalex.org/C99527880","wikidata":"https://www.wikidata.org/wiki/Q781118","display_name":"Universal design","level":2,"score":0.4106602668762207},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.408818781375885},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3484914004802704},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.34570667147636414},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.1908240020275116},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15920156240463257},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.12371194362640381},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2307729.2307764","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2307729.2307764","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.6100000143051147,"display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W1273915951","https://openalex.org/W1528597731","https://openalex.org/W1784191749","https://openalex.org/W1991087528","https://openalex.org/W1995089493","https://openalex.org/W2002988557","https://openalex.org/W2003413782","https://openalex.org/W2006991167","https://openalex.org/W2042069313","https://openalex.org/W2047271048","https://openalex.org/W2050458189","https://openalex.org/W2055059352","https://openalex.org/W2067992742","https://openalex.org/W2075068230","https://openalex.org/W2081176304","https://openalex.org/W2081436487","https://openalex.org/W2087495579","https://openalex.org/W2096870307","https://openalex.org/W2106103812","https://openalex.org/W2122717834","https://openalex.org/W2126564429","https://openalex.org/W2129444086","https://openalex.org/W2158079857","https://openalex.org/W2168592523","https://openalex.org/W2336811793","https://openalex.org/W4295596778","https://openalex.org/W6602640237","https://openalex.org/W6630466845","https://openalex.org/W7017668200","https://openalex.org/W7032943527"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W1558230562","https://openalex.org/W2092826912","https://openalex.org/W3003588989","https://openalex.org/W2140798747","https://openalex.org/W2189694150","https://openalex.org/W2948169060","https://openalex.org/W2291790411","https://openalex.org/W2730112582","https://openalex.org/W855007925"],"abstract_inverted_index":{"As":[0],"a":[1,37,115],"means":[2],"to":[3,41,47,73,107],"interact":[4],"with":[5,11],"citizens,":[6],"social":[7,54,112],"media":[8,113],"presents":[9],"governments":[10],"many":[12,75,120],"opportunities":[13,106],"and":[14,77,86,104],"challenges.":[15],"The":[16],"ways":[17],"in":[18,24,114],"which":[19,62],"these":[20,63,102],"technologies":[21],"are":[22],"framed":[23],"policy,":[25],"particularly":[26,58],"information":[27],"policies,":[28],"heavily":[29],"shape":[30],"resulting":[31],"government-citizen":[32],"interactions.":[33],"This":[34,91],"paper":[35,92],"uses":[36],"policy":[38,44],"analysis":[39],"approach":[40],"detail":[42],"key":[43],"instruments":[45],"related":[46],"U.":[48],"S.":[49],"federal":[50],"government":[51,109],"use":[52,110],"of":[53,88,96,111,118,122],"media.":[55],"It":[56],"focuses":[57],"on":[59],"access":[60,81],"issues,":[61],"policies":[64],"do":[65],"not":[66],"adequately":[67],"address.":[68],"Access":[69],"can":[70],"be":[71],"understood":[72],"mean":[74],"things,":[76],"the":[78,84,99,123],"values":[79,100],"underlying":[80,101],"perspectives":[82],"affect":[83],"design":[85],"implementation":[87],"e-government":[89],"projects.":[90],"explicates":[93],"several":[94],"definitions":[95],"access,":[97],"illustrates":[98],"definitions,":[103],"suggests":[105],"frame":[108],"manner":[116],"inclusive":[117],"as":[119,125],"members":[121],"public":[124],"possible.":[126]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}