{"id":"https://openalex.org/W2120465613","doi":"https://doi.org/10.1145/2307729.2307750","title":"Delivering e-government services through innovative partnerships","display_name":"Delivering e-government services through innovative partnerships","publication_year":2012,"publication_date":"2012-06-04","ids":{"openalex":"https://openalex.org/W2120465613","doi":"https://doi.org/10.1145/2307729.2307750","mag":"2120465613"},"language":"en","primary_location":{"id":"doi:10.1145/2307729.2307750","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2307729.2307750","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5067337923","display_name":"John Carlo Bertot","orcid":null},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John Carlo Bertot","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103329729","display_name":"Paul T. Jaeger","orcid":null},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Paul T. Jaeger","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091827975","display_name":"Ursula Gorham","orcid":null},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ursula Gorham","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035392439","display_name":"Natalie N. Greene","orcid":null},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Natalie N. Greene","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5041999461","display_name":"Ruth Lincoln","orcid":null},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ruth Lincoln","raw_affiliation_strings":["University of Maryland, College Park, MD"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Maryland, College Park, MD","institution_ids":["https://openalex.org/I66946132"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.26604716,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"126","last_page":"134"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9873999953269958,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13194","display_name":"ICT in Developing Communities","score":0.9843000173568726,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7348136305809021},{"id":"https://openalex.org/keywords/realm","display_name":"Realm","score":0.6399531364440918},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.627932071685791},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5856282114982605},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5163432359695435},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.5071892738342285},{"id":"https://openalex.org/keywords/state","display_name":"State (computer science)","score":0.4579310715198517},{"id":"https://openalex.org/keywords/local-government","display_name":"Local government","score":0.4367109537124634},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.4318513870239258},{"id":"https://openalex.org/keywords/public-service","display_name":"Public service","score":0.4290553331375122},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.29067814350128174},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.20002683997154236},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.12184953689575195},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.09219679236412048}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7348136305809021},{"id":"https://openalex.org/C2778757428","wikidata":"https://www.wikidata.org/wiki/Q1250464","display_name":"Realm","level":2,"score":0.6399531364440918},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.627932071685791},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5856282114982605},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5163432359695435},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.5071892738342285},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.4579310715198517},{"id":"https://openalex.org/C2778719706","wikidata":"https://www.wikidata.org/wiki/Q6501447","display_name":"Local government","level":2,"score":0.4367109537124634},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.4318513870239258},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.4290553331375122},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.29067814350128174},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20002683997154236},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.12184953689575195},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.09219679236412048},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/2307729.2307750","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2307729.2307750","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},{"id":"pmh:oai:scholarcommons.usf.edu:si_facpub-1414","is_oa":false,"landing_page_url":"https://scholarcommons.usf.edu/si_facpub/370","pdf_url":null,"source":{"id":"https://openalex.org/S4377196272","display_name":"Digital Commons - University of South Florida (University of South Florida)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I2613432","host_organization_name":"University of South Florida","host_organization_lineage":["https://openalex.org/I2613432"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"School of Information Faculty Publications","raw_type":"text"},{"id":"pmh:oai:digitalcommons.usf.edu:si_facpub-1414","is_oa":false,"landing_page_url":"https://digitalcommons.usf.edu/si_facpub/370","pdf_url":null,"source":{"id":"https://openalex.org/S4377196272","display_name":"Digital Commons - University of South Florida (University of South Florida)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I2613432","host_organization_name":"University of South Florida","host_organization_lineage":["https://openalex.org/I2613432"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"School of Information Faculty Publications","raw_type":"conference"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.5299999713897705,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":33,"referenced_works":["https://openalex.org/W162704649","https://openalex.org/W301759682","https://openalex.org/W1596297343","https://openalex.org/W1987484663","https://openalex.org/W1991950512","https://openalex.org/W2010566781","https://openalex.org/W2037119966","https://openalex.org/W2042069313","https://openalex.org/W2043076498","https://openalex.org/W2047271048","https://openalex.org/W2068791795","https://openalex.org/W2070225738","https://openalex.org/W2074793284","https://openalex.org/W2081176304","https://openalex.org/W2086801590","https://openalex.org/W2100087375","https://openalex.org/W2116591504","https://openalex.org/W2118883626","https://openalex.org/W2119897050","https://openalex.org/W2132911820","https://openalex.org/W2133489959","https://openalex.org/W2135113575","https://openalex.org/W2156219007","https://openalex.org/W2158079857","https://openalex.org/W2484393544","https://openalex.org/W2490348273","https://openalex.org/W2495598175","https://openalex.org/W2725416466","https://openalex.org/W3125463744","https://openalex.org/W4206215889","https://openalex.org/W6687147365","https://openalex.org/W6722350569","https://openalex.org/W6739903055"],"related_works":["https://openalex.org/W2077138927","https://openalex.org/W2282382548","https://openalex.org/W2289531491","https://openalex.org/W2128583788","https://openalex.org/W4317934230","https://openalex.org/W1579237537","https://openalex.org/W2494908829","https://openalex.org/W2100334604","https://openalex.org/W4239790020","https://openalex.org/W2477406515"],"abstract_inverted_index":{"Due":[0],"to":[1,8,25,34,38],"an":[2,46],"increasing":[3],"reliance":[4],"on":[5,107],"public":[6,18,21,56,81,92],"libraries":[7,22,57,93],"deliver":[9],"government":[10,29,67,89],"services":[11,37,104],"online,":[12],"coupled":[13],"with":[14,27,63],"decreasing":[15],"funding":[16],"for":[17],"services,":[19],"many":[20],"have":[23],"begun":[24],"collaborate":[26],"local":[28],"agencies":[30],"and":[31,61,69,91,99,105],"community":[32,70,87],"organizations":[33],"provide":[35],"vital":[36],"their":[39],"communities.":[40,108],"Drawing":[41],"upon":[42],"findings":[43],"made":[44],"through":[45],"extensive":[47],"literature":[48],"review,":[49],"site":[50],"visits":[51],"at":[52],"a":[53],"number":[54],"of":[55,80,97,102],"across":[58],"the":[59,76,83,95,100],"country,":[60],"interviews":[62],"state":[64],"library":[65],"staff,":[66],"officials,":[68],"organization":[71],"leaders,":[72],"this":[73],"paper":[74],"highlights":[75],"e-government":[77],"service":[78],"roles":[79],"libraries,":[82],"innovative":[84],"partnerships":[85,106],"between":[86],"groups,":[88],"agencies,":[90],"in":[94],"realm":[96],"e-government,":[98],"impacts":[101],"these":[103]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2018,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}