{"id":"https://openalex.org/W2078722347","doi":"https://doi.org/10.1145/2241156.2241157","title":"How to Fail When Using Internal Social Media","display_name":"How to Fail When Using Internal Social Media","publication_year":2012,"publication_date":"2012-06-01","ids":{"openalex":"https://openalex.org/W2078722347","doi":"https://doi.org/10.1145/2241156.2241157","mag":"2078722347"},"language":"en","primary_location":{"id":"doi:10.1145/2241156.2241157","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2241156.2241157","pdf_url":null,"source":{"id":"https://openalex.org/S4210224258","display_name":"eLearn","issn_l":"1535-394X","issn":["1535-394X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"eLearn","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043312142","display_name":"Kevin Jones","orcid":"https://orcid.org/0000-0002-7960-0978"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Kevin D. Jones","raw_affiliation_strings":[""],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5043312142"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.17808564,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"2012","issue":"6","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9025999903678894,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9025999903678894,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.7526417970657349},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5989833474159241},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.558148980140686},{"id":"https://openalex.org/keywords/best-practice","display_name":"Best practice","score":0.4944031238555908},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.32578402757644653},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.25276249647140503},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.18741294741630554},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.10546702146530151}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.7526417970657349},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5989833474159241},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.558148980140686},{"id":"https://openalex.org/C184356942","wikidata":"https://www.wikidata.org/wiki/Q830382","display_name":"Best practice","level":2,"score":0.4944031238555908},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.32578402757644653},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.25276249647140503},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18741294741630554},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.10546702146530151}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2241156.2241157","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2241156.2241157","pdf_url":null,"source":{"id":"https://openalex.org/S4210224258","display_name":"eLearn","issn_l":"1535-394X","issn":["1535-394X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"eLearn","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2002383399","https://openalex.org/W644644594","https://openalex.org/W2506073049","https://openalex.org/W642180557","https://openalex.org/W2780591772","https://openalex.org/W3122105723","https://openalex.org/W1593090812","https://openalex.org/W4225469545","https://openalex.org/W1914878988"],"abstract_inverted_index":{"Advice":[0],"on":[1],"how":[2,72],"to":[3,73,77],"do":[4],"internal":[5,41],"social":[6,42,62],"media":[7,43,63],"is":[8],"abundant.":[9],"We":[10],"constantly":[11],"hear":[12],"about":[13],"best":[14],"practices,":[15],"case":[16],"studies,":[17],"and":[18,64],"seminars,":[19],"which":[20],"relate":[21],"successes.":[22],"But":[23],"as":[24],"the":[25,79],"industry":[26],"has":[27,30],"matured":[28],"it":[29],"had":[31],"its":[32],"share":[33],"of":[34],"failures-companies":[35],"who":[36],"have":[37,59],"badly":[38],"botched":[39],"their":[40],"initiatives.":[44],"From":[45],"those,":[46],"lessons":[47],"are":[48],"learned":[49],"but":[50],"rarely":[51],"shared.":[52],"This":[53],"article":[54],"shows":[55],"five":[56],"ways":[57],"companies":[58],"failed":[60],"implementing":[61],"extracts":[65],"learnings":[66],"from":[67],"them.":[68],"Studying":[69],"these":[70],"failures-and":[71],"avoid":[74,78],"them-help":[75],"us":[76],"same":[80],"fate.":[81]},"counts_by_year":[{"year":2018,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
