{"id":"https://openalex.org/W1974886173","doi":"https://doi.org/10.1145/2214091.2214133","title":"Organizational uses of the crowd","display_name":"Organizational uses of the crowd","publication_year":2012,"publication_date":"2012-05-31","ids":{"openalex":"https://openalex.org/W1974886173","doi":"https://doi.org/10.1145/2214091.2214133","mag":"1974886173"},"language":"en","primary_location":{"id":"doi:10.1145/2214091.2214133","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2214091.2214133","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 50th annual conference on Computers and People Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025284649","display_name":"Lee Erickson","orcid":null},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Lee B. Erickson","raw_affiliation_strings":["The Pennsylvania State University, State College, PA, USA"],"affiliations":[{"raw_affiliation_string":"The Pennsylvania State University, State College, PA, USA","institution_ids":["https://openalex.org/I130769515"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072327058","display_name":"Irene J. Petrick","orcid":null},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Irene Petrick","raw_affiliation_strings":["The Pennsylvania State University, State College, PA, USA"],"affiliations":[{"raw_affiliation_string":"The Pennsylvania State University, State College, PA, USA","institution_ids":["https://openalex.org/I130769515"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031321352","display_name":"Eileen M. Trauth","orcid":"https://orcid.org/0000-0001-9718-1087"},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Eileen M. Trauth","raw_affiliation_strings":["The Pennsylvania State University, State College, PA, USA"],"affiliations":[{"raw_affiliation_string":"The Pennsylvania State University, State College, PA, USA","institution_ids":["https://openalex.org/I130769515"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5025284649"],"corresponding_institution_ids":["https://openalex.org/I130769515"],"apc_list":null,"apc_paid":null,"fwci":3.4133,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.93397146,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"155","last_page":"158"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.991599977016449,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9807999730110168,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5623844861984253}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5623844861984253}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2214091.2214133","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2214091.2214133","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 50th annual conference on Computers and People Research","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.44999998807907104}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W83303476","https://openalex.org/W1480414464","https://openalex.org/W1510768288","https://openalex.org/W1525088415","https://openalex.org/W1535148893","https://openalex.org/W1537923806","https://openalex.org/W1590411898","https://openalex.org/W1598226182","https://openalex.org/W2075338797","https://openalex.org/W2094424986","https://openalex.org/W2124327196","https://openalex.org/W2146691185","https://openalex.org/W2149182200","https://openalex.org/W2151020819","https://openalex.org/W2152946830","https://openalex.org/W2157217668","https://openalex.org/W2160338921","https://openalex.org/W2329395632","https://openalex.org/W2504100602","https://openalex.org/W2522233273","https://openalex.org/W2768407262","https://openalex.org/W2997211376","https://openalex.org/W4285719527","https://openalex.org/W4391902753","https://openalex.org/W4407000633","https://openalex.org/W6683570141","https://openalex.org/W6726939403","https://openalex.org/W6834300170","https://openalex.org/W7064966299"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2093578348","https://openalex.org/W2376932109","https://openalex.org/W2382290278","https://openalex.org/W2766271392","https://openalex.org/W2350741829","https://openalex.org/W3004735627"],"abstract_inverted_index":{"\"Crowdsourcing\"":[0],"is":[1],"commonly":[2],"defined":[3],"as":[4,113,115],"the":[5,29,44,49,55,86,100,102,106,108,111,129],"use":[6],"of":[7,10,36,46,85,110],"large":[8],"groups":[9],"individuals":[11],"by":[12,19],"organizations":[13,25],"to":[14,28,31,71,99,105],"perform":[15],"tasks":[16,47],"traditionally":[17],"performed":[18],"employees":[20],"or":[21],"designated":[22],"agents.":[23],"Currently,":[24],"are":[26,137],"turning":[27],"crowd":[30,87,103],"complete":[32],"a":[33,66],"wide":[34],"variety":[35],"organization":[37],"tasks.":[38],"However,":[39],"we":[40],"know":[41],"little":[42],"about":[43],"types":[45],"completed,":[48],"different":[50],"crowds":[51],"that":[52,57],"participate,":[53],"and":[54,74,93,118,126,133],"characteristics":[56],"manifest":[58],"themselves":[59],"in":[60,77],"these":[61,134],"initiatives.":[62],"Preliminary":[63],"findings":[64],"from":[65],"grounded":[67],"theory":[68],"study":[69],"designed":[70],"identify":[72],"patterns":[73,125],"themes":[75,97,136],"found":[76],"crowdsourced":[78],"initiatives":[79],"have":[80,121],"revealed":[81],"four":[82,130],"common":[83],"uses":[84,132],"(i.e.,":[88],"productivity,":[89],"innovation,":[90],"knowledge":[91,101],"capture,":[92],"marketing/branding).":[94],"Additionally,":[95],"reoccurring":[96,135],"related":[98],"brings":[104],"task,":[107],"location":[109],"crowd,":[112],"well":[114],"organizational":[116],"challenges":[117],"value":[119],"capture":[120],"been":[122],"identified.":[123],"Emerging":[124],"relationships":[127],"among":[128],"identified":[131],"discussed.":[138]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
