{"id":"https://openalex.org/W2087545379","doi":"https://doi.org/10.1145/2145204.2145257","title":"Diagnostic work in cloud computing","display_name":"Diagnostic work in cloud computing","publication_year":2012,"publication_date":"2012-02-11","ids":{"openalex":"https://openalex.org/W2087545379","doi":"https://doi.org/10.1145/2145204.2145257","mag":"2087545379"},"language":"en","primary_location":{"id":"doi:10.1145/2145204.2145257","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2145204.2145257","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068582955","display_name":"John Rooksby","orcid":"https://orcid.org/0000-0002-4719-4389"},"institutions":[{"id":"https://openalex.org/I16835326","display_name":"University of St Andrews","ror":"https://ror.org/02wn5qz54","country_code":"GB","type":"education","lineage":["https://openalex.org/I16835326"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"John Rooksby","raw_affiliation_strings":["University of St Andrews, St Andrews, Fife, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of St Andrews, St Andrews, Fife, United Kingdom","institution_ids":["https://openalex.org/I16835326"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081283384","display_name":"Ali Khajeh\u2010Hosseini","orcid":null},"institutions":[{"id":"https://openalex.org/I16835326","display_name":"University of St Andrews","ror":"https://ror.org/02wn5qz54","country_code":"GB","type":"education","lineage":["https://openalex.org/I16835326"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ali Khajeh-Hosseini","raw_affiliation_strings":["University of St Andrews, St Andrews, Fife, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of St Andrews, St Andrews, Fife, United Kingdom","institution_ids":["https://openalex.org/I16835326"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.7601,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.82840927,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"335","last_page":"338"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11986","display_name":"Scientific Computing and Data Management","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11986","display_name":"Scientific Computing and Data Management","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10064","display_name":"Complex Network Analysis Techniques","score":0.984499990940094,"subfield":{"id":"https://openalex.org/subfields/3109","display_name":"Statistical and Nonlinear Physics"},"field":{"id":"https://openalex.org/fields/31","display_name":"Physics and Astronomy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10799","display_name":"Data Visualization and Analytics","score":0.9710999727249146,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.7676799893379211},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.7548258304595947},{"id":"https://openalex.org/keywords/framing","display_name":"Framing (construction)","score":0.7092058062553406},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6137577891349792},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.5237829089164734},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.49480146169662476},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.4940955936908722},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.47177839279174805},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.4618799388408661},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35286569595336914},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.24109601974487305},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.08467626571655273}],"concepts":[{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.7676799893379211},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.7548258304595947},{"id":"https://openalex.org/C169087156","wikidata":"https://www.wikidata.org/wiki/Q2131593","display_name":"Framing (construction)","level":2,"score":0.7092058062553406},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6137577891349792},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5237829089164734},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.49480146169662476},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.4940955936908722},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.47177839279174805},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4618799388408661},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35286569595336914},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.24109601974487305},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08467626571655273},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C66938386","wikidata":"https://www.wikidata.org/wiki/Q633538","display_name":"Structural engineering","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2145204.2145257","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2145204.2145257","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W1818180064","https://openalex.org/W1995654172","https://openalex.org/W2091561991","https://openalex.org/W2429242324"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4244478748","https://openalex.org/W2069705450","https://openalex.org/W2322802588","https://openalex.org/W2401058949","https://openalex.org/W4230237643","https://openalex.org/W4223488648","https://openalex.org/W2991784296","https://openalex.org/W2134969820","https://openalex.org/W2251605416"],"abstract_inverted_index":{"As":[0],"systems":[1,3],"scale,":[2],"management":[4],"often":[5],"becomes":[6],"partially":[7],"reliant":[8],"on":[9,80,86],"web":[10,22],"forums":[11,23,33,64],"and":[12,48,58],"other":[13],"social":[14],"media.":[15],"This":[16],"paper":[17],"examines":[18],"the":[19,50],"use":[20],"of":[21,52],"for":[24,71],"diagnostic":[25],"work":[26],"in":[27,61],"cloud":[28],"computing.":[29],"We":[30,73],"argue":[31],"that":[32,42,75],"are":[34,65],"not":[35,79],"simply":[36],"used":[37],"to":[38,46],"communicate":[39],"information":[40],"but":[41,83],"(with":[43],"users":[44],"attempting":[45],"negotiate":[47],"manage":[49],"attention":[51],"providers,":[53],"forming":[54],"coalitions,":[55],"criticizing":[56],"others,":[57],"framing":[59],"problems":[60],"particular":[62],"ways)":[63],"socially":[66],"organised,":[67],"value":[68],"laden":[69],"venues":[70],"information.":[72],"conclude":[74],"providers":[76],"should":[77],"focus":[78],"improving":[81],"communication,":[82],"more":[84],"broadly":[85],"managing":[87],"community.":[88]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
