{"id":"https://openalex.org/W2083431394","doi":"https://doi.org/10.1145/2072069.2072122","title":"e-government service development","display_name":"e-government service development","publication_year":2011,"publication_date":"2011-09-26","ids":{"openalex":"https://openalex.org/W2083431394","doi":"https://doi.org/10.1145/2072069.2072122","mag":"2083431394"},"language":"en","primary_location":{"id":"doi:10.1145/2072069.2072122","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2072069.2072122","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059318345","display_name":"Arild Jansen","orcid":null},"institutions":[{"id":"https://openalex.org/I184942183","display_name":"University of Oslo","ror":"https://ror.org/01xtthb56","country_code":"NO","type":"education","lineage":["https://openalex.org/I184942183"]}],"countries":["NO"],"is_corresponding":true,"raw_author_name":"Arild Jansen","raw_affiliation_strings":["University of Oslo, Oslo, Norway"],"affiliations":[{"raw_affiliation_string":"University of Oslo, Oslo, Norway","institution_ids":["https://openalex.org/I184942183"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5059318345"],"corresponding_institution_ids":["https://openalex.org/I184942183"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.26123292,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"297","last_page":"300"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9937999844551086,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9937999844551086,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9807000160217285,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/legislation","display_name":"Legislation","score":0.7649054527282715},{"id":"https://openalex.org/keywords/bureaucracy","display_name":"Bureaucracy","score":0.7394106388092041},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6562304496765137},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5853816866874695},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5264283418655396},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.5148064494132996},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.507232666015625},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.45798149704933167},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.42272642254829407},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.38954246044158936},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.38202303647994995},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32442915439605713},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.24225923418998718},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.23443010449409485},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.1627293825149536},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.13371366262435913}],"concepts":[{"id":"https://openalex.org/C2777351106","wikidata":"https://www.wikidata.org/wiki/Q49371","display_name":"Legislation","level":2,"score":0.7649054527282715},{"id":"https://openalex.org/C51575053","wikidata":"https://www.wikidata.org/wiki/Q72468","display_name":"Bureaucracy","level":3,"score":0.7394106388092041},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6562304496765137},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5853816866874695},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5264283418655396},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.5148064494132996},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.507232666015625},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.45798149704933167},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.42272642254829407},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.38954246044158936},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.38202303647994995},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32442915439605713},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.24225923418998718},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.23443010449409485},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.1627293825149536},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13371366262435913},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2072069.2072122","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2072069.2072122","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W190665909","https://openalex.org/W1508863973","https://openalex.org/W2047735993","https://openalex.org/W2122911160","https://openalex.org/W2143837862","https://openalex.org/W4233075943","https://openalex.org/W6662604676"],"related_works":["https://openalex.org/W2360685388","https://openalex.org/W2056840011","https://openalex.org/W2967040666","https://openalex.org/W2387900108","https://openalex.org/W2978971984","https://openalex.org/W2058623294","https://openalex.org/W4233227852","https://openalex.org/W936901925","https://openalex.org/W4231198575","https://openalex.org/W4252898435"],"abstract_inverted_index":{"This":[0],"paper":[1],"analyses":[2],"the":[3,8,11,43,67,79,89,96,100,115,123],"reform":[4,50],"processes":[5,51],"linked":[6],"to":[7,13,55,69,122],"automation":[9],"of":[10,26,125],"admission":[12],"higher":[14],"education":[15],"in":[16,32,98],"Norway.":[17],"The":[18,38],"long":[19],"development":[20],"process":[21],"has":[22],"included":[23],"many":[24],"steps":[25],"technical":[27],"developments,":[28],"combined":[29],"with":[30],"changes":[31],"legislation":[33],"and":[34,92,106,118],"radical":[35],"administrative":[36],"reforms.":[37],"analysis":[39],"aims":[40],"at":[41],"identifying":[42],"factors":[44],"that":[45,66,99,112,129],"have":[46,84,132],"driven":[47],"these":[48,82],"complex":[49],"as":[52,54],"well":[53],"reveal":[56],"who":[57],"get":[58],"most":[59],"value":[60],"from":[61],"this":[62,137],"system.":[63],"We":[64,108],"found":[65],"system":[68],"a":[70,74],"certain":[71],"extent":[72],"supports":[73],"techno-bureaucratic":[75],"management":[76],"regime.":[77],"On":[78],"other":[80],"hand,":[81],"reforms":[83],"also":[85],"been":[86],"beneficial":[87],"for":[88,95],"individual":[90],"institutions":[91],"not":[93],"least":[94],"students,":[97],"application":[101,124],"procedures":[102],"are":[103],"both":[104],"faster":[105],"simpler.":[107],"thus":[109],"find":[110],"effects":[111],"go":[113],"beyond":[114],"primary":[116],"goals":[117],"can":[119],"be":[120],"attributed":[121],"new":[126],"technologies,":[127],"indicating":[128],"such":[130],"technologies":[131],"had":[133],"vital":[134],"importance":[135],"on":[136],"reform.":[138]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}