{"id":"https://openalex.org/W2042852327","doi":"https://doi.org/10.1145/2072069.2072080","title":"Towards the design of Estonia's m-government services","display_name":"Towards the design of Estonia's m-government services","publication_year":2011,"publication_date":"2011-09-26","ids":{"openalex":"https://openalex.org/W2042852327","doi":"https://doi.org/10.1145/2072069.2072080","mag":"2042852327"},"language":"en","primary_location":{"id":"doi:10.1145/2072069.2072080","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2072069.2072080","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079733655","display_name":"Zahhar Kirillov","orcid":null},"institutions":[{"id":"https://openalex.org/I193629610","display_name":"Tallinn University","ror":"https://ror.org/05mey9k78","country_code":"EE","type":"education","lineage":["https://openalex.org/I193629610"]}],"countries":["EE"],"is_corresponding":true,"raw_author_name":"Zahhar Kirillov","raw_affiliation_strings":["Tallinn University, Tallinn, Estonia"],"affiliations":[{"raw_affiliation_string":"Tallinn University, Tallinn, Estonia","institution_ids":["https://openalex.org/I193629610"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083925561","display_name":"Ilya \u0160morgun","orcid":"https://orcid.org/0000-0002-5564-8416"},"institutions":[{"id":"https://openalex.org/I193629610","display_name":"Tallinn University","ror":"https://ror.org/05mey9k78","country_code":"EE","type":"education","lineage":["https://openalex.org/I193629610"]}],"countries":["EE"],"is_corresponding":false,"raw_author_name":"Ilya \u0160morgun","raw_affiliation_strings":["Tallinn University, Tallinn, Estonia"],"affiliations":[{"raw_affiliation_string":"Tallinn University, Tallinn, Estonia","institution_ids":["https://openalex.org/I193629610"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5067219028","display_name":"David Lamas","orcid":"https://orcid.org/0000-0003-0295-453X"},"institutions":[{"id":"https://openalex.org/I193629610","display_name":"Tallinn University","ror":"https://ror.org/05mey9k78","country_code":"EE","type":"education","lineage":["https://openalex.org/I193629610"]}],"countries":["EE"],"is_corresponding":false,"raw_author_name":"David Lamas","raw_affiliation_strings":["Tallinn University, Tallinn, Estonia"],"affiliations":[{"raw_affiliation_string":"Tallinn University, Tallinn, Estonia","institution_ids":["https://openalex.org/I193629610"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5079733655"],"corresponding_institution_ids":["https://openalex.org/I193629610"],"apc_list":null,"apc_paid":null,"fwci":4.9162,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.95232599,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"61","last_page":"66"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11598","display_name":"Internet Traffic Analysis and Secure E-voting","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7180323004722595},{"id":"https://openalex.org/keywords/estonian","display_name":"Estonian","score":0.6953673362731934},{"id":"https://openalex.org/keywords/state","display_name":"State (computer science)","score":0.5480232834815979},{"id":"https://openalex.org/keywords/mobile-telephony","display_name":"Mobile telephony","score":0.4831666350364685},{"id":"https://openalex.org/keywords/point","display_name":"Point (geometry)","score":0.4810478985309601},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.4649694263935089},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.45767518877983093},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.4373731017112732},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.4062266945838928},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.39586061239242554},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.23956820368766785},{"id":"https://openalex.org/keywords/mobile-radio","display_name":"Mobile radio","score":0.09260568022727966}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7180323004722595},{"id":"https://openalex.org/C2776092919","wikidata":"https://www.wikidata.org/wiki/Q9072","display_name":"Estonian","level":2,"score":0.6953673362731934},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.5480232834815979},{"id":"https://openalex.org/C95491727","wikidata":"https://www.wikidata.org/wiki/Q992968","display_name":"Mobile telephony","level":3,"score":0.4831666350364685},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.4810478985309601},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.4649694263935089},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.45767518877983093},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.4373731017112732},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.4062266945838928},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.39586061239242554},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.23956820368766785},{"id":"https://openalex.org/C2781307350","wikidata":"https://www.wikidata.org/wiki/Q6887221","display_name":"Mobile radio","level":2,"score":0.09260568022727966},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2072069.2072080","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2072069.2072080","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W187286224","https://openalex.org/W1497336257","https://openalex.org/W1519060312","https://openalex.org/W1978747144","https://openalex.org/W2003485042","https://openalex.org/W2027169895","https://openalex.org/W2042069313","https://openalex.org/W2121895216","https://openalex.org/W2303404915","https://openalex.org/W3125347269"],"related_works":["https://openalex.org/W1555924552","https://openalex.org/W2483134411","https://openalex.org/W2970103878","https://openalex.org/W3092317133","https://openalex.org/W4379520044","https://openalex.org/W4237028562","https://openalex.org/W2102248890","https://openalex.org/W2275097958","https://openalex.org/W4316007230","https://openalex.org/W3113881915"],"abstract_inverted_index":{"Mobile":[0],"technology":[1],"is":[2,31],"the":[3,7,18,32,40,51,80,95,102],"next":[4,19],"stage":[5],"of":[6,22,53,97,119,126],"Information":[8],"and":[9,13,85,122],"Communication":[10],"Technologies'":[11],"revolution":[12],"mobile":[14,54,129],"government":[15],"will":[16],"be":[17],"inevitable":[20],"evolution":[21],"e-government.":[23],"Today":[24],"in":[25,39,112],"Estonia":[26],"The":[27],"State":[28,82],"Portal":[29,83],"eesti.ee":[30],"main":[33],"access":[34],"point":[35],"to":[36,45,76,79],"e-government":[37],"services":[38,106],"country.":[41],"Although":[42],"not":[43],"designed":[44,75],"provide":[46],"any":[47],"specific":[48],"m-government":[49,105],"services,":[50],"use":[52],"devices":[55],"among":[56],"its":[57],"users":[58,84],"has":[59],"been":[60],"growing":[61],"at":[62],"a":[63,73,108],"steady":[64],"rate":[65],"since":[66],"2009.":[67],"In":[68],"this":[69,114],"paper,":[70],"we":[71],"introduce":[72],"study":[74],"reach":[77],"out":[78],"Estonian":[81],"seize":[86],"their":[87,123],"expectations":[88,121],"as":[89],"an":[90],"initial":[91],"citizen-centered":[92],"approach":[93],"towards":[94],"design":[96],"Estonia's":[98],"m-Government":[99],"Services.":[100],"Despite":[101],"fact":[103],"that":[104],"are":[107],"relatively":[109],"unexplored":[110],"field":[111],"Estonia,":[113],"study's":[115],"results":[116],"unveiled":[117],"some":[118],"user":[120],"high":[124],"level":[125],"experience":[127],"with":[128],"technologies.":[130]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2014,"cited_by_count":3}],"updated_date":"2026-03-25T13:04:00.132906","created_date":"2025-10-10T00:00:00"}
