{"id":"https://openalex.org/W2090066100","doi":"https://doi.org/10.1145/2009916.2009930","title":"User behavior in zero-recall ecommerce queries","display_name":"User behavior in zero-recall ecommerce queries","publication_year":2011,"publication_date":"2011-07-24","ids":{"openalex":"https://openalex.org/W2090066100","doi":"https://doi.org/10.1145/2009916.2009930","mag":"2090066100"},"language":"en","primary_location":{"id":"doi:10.1145/2009916.2009930","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2009916.2009930","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065273960","display_name":"Gyanit Singh","orcid":null},"institutions":[{"id":"https://openalex.org/I4210150719","display_name":"eBay (United States)","ror":"https://ror.org/05cnabr44","country_code":"US","type":"company","lineage":["https://openalex.org/I4210150719"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gyanit Singh","raw_affiliation_strings":["eBay Inc, San Jose, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"eBay Inc, San Jose, CA, USA","institution_ids":["https://openalex.org/I4210150719"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020229243","display_name":"Nish Parikh","orcid":null},"institutions":[{"id":"https://openalex.org/I4210150719","display_name":"eBay (United States)","ror":"https://ror.org/05cnabr44","country_code":"US","type":"company","lineage":["https://openalex.org/I4210150719"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nish Parikh","raw_affiliation_strings":["eBay Inc, San Jose, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"eBay Inc, San Jose, CA, USA","institution_ids":["https://openalex.org/I4210150719"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069059267","display_name":"Neel Sundaresn","orcid":null},"institutions":[{"id":"https://openalex.org/I4210150719","display_name":"eBay (United States)","ror":"https://ror.org/05cnabr44","country_code":"US","type":"company","lineage":["https://openalex.org/I4210150719"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Neel Sundaresn","raw_affiliation_strings":["eBay Inc, San Jose, CA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"eBay Inc, San Jose, CA, USA","institution_ids":["https://openalex.org/I4210150719"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210150719"],"apc_list":null,"apc_paid":null,"fwci":3.8214,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.94055433,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"75","last_page":"84"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.9944999814033508,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/recall","display_name":"Recall","score":0.8370437622070312},{"id":"https://openalex.org/keywords/zero","display_name":"Zero (linguistics)","score":0.746857225894928},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7325226664543152},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6078625321388245},{"id":"https://openalex.org/keywords/vocabulary","display_name":"Vocabulary","score":0.5998498201370239},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.5606282949447632},{"id":"https://openalex.org/keywords/precision-and-recall","display_name":"Precision and recall","score":0.49261409044265747},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.44265204668045044},{"id":"https://openalex.org/keywords/search-engine","display_name":"Search engine","score":0.4277888536453247},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.17538684606552124},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.11971905827522278},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.09631988406181335}],"concepts":[{"id":"https://openalex.org/C100660578","wikidata":"https://www.wikidata.org/wiki/Q18733","display_name":"Recall","level":2,"score":0.8370437622070312},{"id":"https://openalex.org/C2780813799","wikidata":"https://www.wikidata.org/wiki/Q3274237","display_name":"Zero (linguistics)","level":2,"score":0.746857225894928},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7325226664543152},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6078625321388245},{"id":"https://openalex.org/C2777601683","wikidata":"https://www.wikidata.org/wiki/Q6499736","display_name":"Vocabulary","level":2,"score":0.5998498201370239},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.5606282949447632},{"id":"https://openalex.org/C81669768","wikidata":"https://www.wikidata.org/wiki/Q2359161","display_name":"Precision and recall","level":2,"score":0.49261409044265747},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.44265204668045044},{"id":"https://openalex.org/C97854310","wikidata":"https://www.wikidata.org/wiki/Q19541","display_name":"Search engine","level":2,"score":0.4277888536453247},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.17538684606552124},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.11971905827522278},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.09631988406181335},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2009916.2009930","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2009916.2009930","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W836890852","https://openalex.org/W1972911433","https://openalex.org/W1981033071","https://openalex.org/W1989365238","https://openalex.org/W1995101231","https://openalex.org/W2003458432","https://openalex.org/W2077948748","https://openalex.org/W2083605078","https://openalex.org/W2098434836","https://openalex.org/W2098876286","https://openalex.org/W2109913881","https://openalex.org/W2125771191","https://openalex.org/W2131805863","https://openalex.org/W2140619391","https://openalex.org/W2147187250","https://openalex.org/W2151592910","https://openalex.org/W2158450083","https://openalex.org/W2162893950","https://openalex.org/W2170121748"],"related_works":["https://openalex.org/W2349784553","https://openalex.org/W3022596247","https://openalex.org/W2601444686","https://openalex.org/W4307058054","https://openalex.org/W2118758177","https://openalex.org/W4330338194","https://openalex.org/W2153520307","https://openalex.org/W2358294942","https://openalex.org/W4367460280","https://openalex.org/W4301519770"],"abstract_inverted_index":{"User":[0,24],"expectation":[1,25],"and":[2,7,39,49,99,132],"experience":[3],"for":[4],"web":[5,22,66],"search":[6,10,46,63,98],"eCommerce":[8,97,105],"(product)":[9],"are":[11,16,59,112],"quite":[12],"different.":[13],"Product":[14],"descriptions":[15],"concise":[17],"as":[18],"compared":[19],"to":[20,29,62,150],"typical":[21],"documents.":[23],"is":[26,94],"more":[27],"specific":[28],"find":[30],"the":[31,37,47,50,55],"right":[32],"product.":[33],"The":[34,120],"difference":[35],"in":[36,69,142],"publisher":[38],"searcher":[40],"vocabulary":[41],"(in":[42],"case":[43],"of":[44,72,88,116,122,129,140,144],"product":[45],"seller":[48],"buyer":[51],"vocabulary)":[52],"combined":[53],"with":[54],"fact":[56],"that":[57,74],"there":[58],"fewer":[60],"products":[61],"over":[64],"than":[65],"documents":[67],"result":[68],"observable":[70],"numbers":[71],"searches":[73],"return":[75],"no":[76],"results":[77],"(zero":[78],"recall":[79,90,124,152],"searches).":[80],"In":[81],"this":[82],"paper":[83],"we":[84],"describe":[85],"a":[86,103],"study":[87,93,128,139],"zero":[89,123,135,151],"searches.":[91,153],"Our":[92],"focused":[95],"on":[96],"uses":[100],"data":[101],"from":[102,134],"leading":[104],"site's":[106],"user":[107],"click":[108],"stream":[109],"logs.":[110],"There":[111],"3":[113],"main":[114],"contributions":[115],"our":[117],"study:":[118],"1)":[119],"cause":[121],"searches;":[125],"2)":[126],"A":[127,138],"user's":[130],"reaction":[131],"recovery":[133],"recall;":[136],"3)":[137],"differences":[141],"behavior":[143],"power":[145],"users":[146,149],"versus":[147],"novice":[148]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}