{"id":"https://openalex.org/W2020864035","doi":"https://doi.org/10.1145/1987875.1987898","title":"A competency framework for the stakeholders of a software process improvement initiative","display_name":"A competency framework for the stakeholders of a software process improvement initiative","publication_year":2011,"publication_date":"2011-05-21","ids":{"openalex":"https://openalex.org/W2020864035","doi":"https://doi.org/10.1145/1987875.1987898","mag":"2020864035"},"language":"en","primary_location":{"id":"doi:10.1145/1987875.1987898","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1987875.1987898","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2011 International Conference on Software and Systems Process","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050221131","display_name":"Ismael Edrein Espinosa\u2010Curiel","orcid":"https://orcid.org/0000-0002-3136-3256"},"institutions":[{"id":"https://openalex.org/I64663401","display_name":"Center for Scientific Research and Higher Education at Ensenada","ror":"https://ror.org/04znhwb73","country_code":"MX","type":"facility","lineage":["https://openalex.org/I64663401"]}],"countries":["MX"],"is_corresponding":true,"raw_author_name":"Ismael Edrein Espinosa-Curiel","raw_affiliation_strings":["CICESE, Ensenada, Mexico"],"affiliations":[{"raw_affiliation_string":"CICESE, Ensenada, Mexico","institution_ids":["https://openalex.org/I64663401"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001846095","display_name":"Josefina Rodr\u00edguez\u2010Jacobo","orcid":"https://orcid.org/0000-0001-5995-8991"},"institutions":[{"id":"https://openalex.org/I64663401","display_name":"Center for Scientific Research and Higher Education at Ensenada","ror":"https://ror.org/04znhwb73","country_code":"MX","type":"facility","lineage":["https://openalex.org/I64663401"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Josefina Rodr\u00edguez-Jacobo","raw_affiliation_strings":["CICESE, Ensenada, Mexico"],"affiliations":[{"raw_affiliation_string":"CICESE, Ensenada, Mexico","institution_ids":["https://openalex.org/I64663401"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008180078","display_name":"Jos\u00e9 Alberto Fern\u00e1ndez\u2010Zepeda","orcid":"https://orcid.org/0000-0002-7847-6362"},"institutions":[{"id":"https://openalex.org/I64663401","display_name":"Center for Scientific Research and Higher Education at Ensenada","ror":"https://ror.org/04znhwb73","country_code":"MX","type":"facility","lineage":["https://openalex.org/I64663401"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Alberto Fern\u00e1ndez-Zepeda","raw_affiliation_strings":["CICESE, Ensenada, Mexico"],"affiliations":[{"raw_affiliation_string":"CICESE, Ensenada, Mexico","institution_ids":["https://openalex.org/I64663401"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5050221131"],"corresponding_institution_ids":["https://openalex.org/I64663401"],"apc_list":null,"apc_paid":null,"fwci":1.4779,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.87609925,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"139","last_page":"148"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9854000210762024,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.626049816608429},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5907568335533142},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.5525116324424744},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.5317589044570923},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4935418367385864},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.47246623039245605},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.362484872341156},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2937055230140686},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.0813005268573761},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.07553362846374512}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.626049816608429},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5907568335533142},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5525116324424744},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.5317589044570923},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4935418367385864},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.47246623039245605},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.362484872341156},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2937055230140686},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.0813005268573761},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07553362846374512},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1987875.1987898","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1987875.1987898","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2011 International Conference on Software and Systems Process","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321739","display_name":"Consejo Nacional de Ciencia y Tecnolog\u00eda","ror":"https://ror.org/059ex5q34"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":52,"referenced_works":["https://openalex.org/W48007774","https://openalex.org/W129518898","https://openalex.org/W135156947","https://openalex.org/W156121733","https://openalex.org/W159371225","https://openalex.org/W1501842053","https://openalex.org/W1505485639","https://openalex.org/W1509761203","https://openalex.org/W1530326662","https://openalex.org/W1543294792","https://openalex.org/W1554635649","https://openalex.org/W1607190628","https://openalex.org/W1615506555","https://openalex.org/W1658908529","https://openalex.org/W1772196659","https://openalex.org/W1823613409","https://openalex.org/W1992602897","https://openalex.org/W1992869965","https://openalex.org/W1995496370","https://openalex.org/W2019967993","https://openalex.org/W2022007686","https://openalex.org/W2023954045","https://openalex.org/W2026163844","https://openalex.org/W2038321138","https://openalex.org/W2046527933","https://openalex.org/W2055800591","https://openalex.org/W2066277541","https://openalex.org/W2073275508","https://openalex.org/W2076428657","https://openalex.org/W2081535260","https://openalex.org/W2089983629","https://openalex.org/W2093773131","https://openalex.org/W2099558920","https://openalex.org/W2111921867","https://openalex.org/W2115554589","https://openalex.org/W2119162261","https://openalex.org/W2132892830","https://openalex.org/W2135114524","https://openalex.org/W2135545545","https://openalex.org/W2137534371","https://openalex.org/W2152458990","https://openalex.org/W2159399759","https://openalex.org/W2162739315","https://openalex.org/W2172167090","https://openalex.org/W2970687889","https://openalex.org/W2971069097","https://openalex.org/W4234656583","https://openalex.org/W4249866302","https://openalex.org/W4285719527","https://openalex.org/W6680164075","https://openalex.org/W6682240982","https://openalex.org/W6689342050"],"related_works":["https://openalex.org/W2898732673","https://openalex.org/W2410053581","https://openalex.org/W2383658677","https://openalex.org/W3123203398","https://openalex.org/W4321848163","https://openalex.org/W1972473893","https://openalex.org/W2007098848","https://openalex.org/W2466435674","https://openalex.org/W2945471511","https://openalex.org/W2394308601"],"abstract_inverted_index":{"The":[0],"competencies":[1,48,78,93,104],"(a":[2],"set":[3],"of":[4,18,20,23,33,90,117,151],"specific":[5],"knowledges,":[6],"skills,":[7],"attitudes":[8],"and":[9,16,69,94,113,134,161],"behaviors;":[10],"e.g.":[11],"stress":[12],"handling,":[13],"commitment,":[14],"collaboration":[15],"identification":[17],"conflicts)":[19],"the":[21,31,47,51,63,70,77,91,103,115,128,149,156,159],"employees":[22],"software":[24],"organizations":[25],"are":[26,80],"a":[27,34,88,98],"fundamental":[28],"element":[29],"for":[30,50,105,123],"success":[32],"Software":[35],"Process":[36],"Improvement":[37],"(SPI)":[38],"initiative.":[39,56],"We":[40,74,86],"performed":[41,87,131],"three":[42],"case":[43],"studies":[44],"to":[45,82],"identify":[46,58],"required":[49,81,119],"stakeholders":[52],"in":[53,109,146],"an":[54,110],"SPI":[55,111,147,166],"To":[57,126],"these":[59],"competencies,":[60,160],"we":[61,130],"observed":[62],"activities":[64],"that":[65,79,141],"each":[66,121,124],"stakeholder":[67],"performs":[68],"interactions":[71],"among":[72],"them.":[73],"also":[75],"identified":[76,92],"perform":[83],"those":[84],"activities.":[85,167],"classification":[89],"integrated":[95],"them":[96],"into":[97],"framework.":[99],"This":[100],"framework":[101,143,153],"defines":[102,114],"seven":[106],"roles":[107],"involved":[108],"initiative":[112],"level":[116],"expertise":[118],"by":[120],"role":[122],"competency.":[125],"evaluate":[127],"framework,":[129],"ten":[132],"interviews":[133],"two":[135],"empirical":[136],"tests.":[137],"Preliminary":[138],"results":[139],"show":[140],"this":[142,152],"is":[144],"relevant":[145],"initiatives,":[148],"use":[150],"can":[154,163],"raise":[155],"awareness":[157],"about":[158],"it":[162],"support":[164],"some":[165]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}