{"id":"https://openalex.org/W2027400672","doi":"https://doi.org/10.1145/1958824.1958859","title":"From ethnographic study to mixed reality","display_name":"From ethnographic study to mixed reality","publication_year":2011,"publication_date":"2011-03-19","ids":{"openalex":"https://openalex.org/W2027400672","doi":"https://doi.org/10.1145/1958824.1958859","mag":"2027400672"},"language":"en","primary_location":{"id":"doi:10.1145/1958824.1958859","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1958824.1958859","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM 2011 conference on Computer supported cooperative work","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015408956","display_name":"Jacki O\u2019Neill","orcid":"https://orcid.org/0000-0002-3065-0579"},"institutions":[{"id":"https://openalex.org/I33976269","display_name":"Xerox (France)","ror":"https://ror.org/033q0mv79","country_code":"FR","type":"company","lineage":["https://openalex.org/I33976269","https://openalex.org/I4210132870"]}],"countries":["FR"],"is_corresponding":true,"raw_author_name":"Jacki O'Neill","raw_affiliation_strings":["Xerox Research Centre Europe, Meylan, France","Xerox Research Centre Europe, Meylan, France#TAB#"],"affiliations":[{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France","institution_ids":["https://openalex.org/I33976269"]},{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France#TAB#","institution_ids":["https://openalex.org/I33976269"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110589907","display_name":"Stefania Castellani","orcid":null},"institutions":[{"id":"https://openalex.org/I33976269","display_name":"Xerox (France)","ror":"https://ror.org/033q0mv79","country_code":"FR","type":"company","lineage":["https://openalex.org/I33976269","https://openalex.org/I4210132870"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Stefania Castellani","raw_affiliation_strings":["Xerox Research Centre Europe, Meylan, France","Xerox Research Centre Europe, Meylan, France#TAB#"],"affiliations":[{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France","institution_ids":["https://openalex.org/I33976269"]},{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France#TAB#","institution_ids":["https://openalex.org/I33976269"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027427820","display_name":"Fr\u00e9d\u00e9ric Roulland","orcid":null},"institutions":[{"id":"https://openalex.org/I33976269","display_name":"Xerox (France)","ror":"https://ror.org/033q0mv79","country_code":"FR","type":"company","lineage":["https://openalex.org/I33976269","https://openalex.org/I4210132870"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Frederic Roulland","raw_affiliation_strings":["Xerox Research Centre Europe, Meylan, France","Xerox Research Centre Europe, Meylan, France#TAB#"],"affiliations":[{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France","institution_ids":["https://openalex.org/I33976269"]},{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France#TAB#","institution_ids":["https://openalex.org/I33976269"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014167998","display_name":"Nicolas Hairon","orcid":null},"institutions":[{"id":"https://openalex.org/I33976269","display_name":"Xerox (France)","ror":"https://ror.org/033q0mv79","country_code":"FR","type":"company","lineage":["https://openalex.org/I33976269","https://openalex.org/I4210132870"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Nicolas Hairon","raw_affiliation_strings":["Xerox Research Centre Europe, Meylan, France","Xerox Research Centre Europe, Meylan, France#TAB#"],"affiliations":[{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France","institution_ids":["https://openalex.org/I33976269"]},{"raw_affiliation_string":"Xerox Research Centre Europe, Meylan, France#TAB#","institution_ids":["https://openalex.org/I33976269"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051600210","display_name":"Cornell Juliano","orcid":null},"institutions":[{"id":"https://openalex.org/I173498003","display_name":"Palo Alto Research Center","ror":"https://ror.org/0529fxt39","country_code":"US","type":"facility","lineage":["https://openalex.org/I173498003","https://openalex.org/I4210132870"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Cornell Juliano","raw_affiliation_strings":["Xerox, Webster, NY, USA"],"affiliations":[{"raw_affiliation_string":"Xerox, Webster, NY, USA","institution_ids":["https://openalex.org/I173498003"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111850321","display_name":"Liwei Dai","orcid":null},"institutions":[{"id":"https://openalex.org/I173498003","display_name":"Palo Alto Research Center","ror":"https://ror.org/0529fxt39","country_code":"US","type":"facility","lineage":["https://openalex.org/I173498003","https://openalex.org/I4210132870"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Liwei Dai","raw_affiliation_strings":["Xerox, Webster, NY, USA"],"affiliations":[{"raw_affiliation_string":"Xerox, Webster, NY, USA","institution_ids":["https://openalex.org/I173498003"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5015408956"],"corresponding_institution_ids":["https://openalex.org/I33976269"],"apc_list":null,"apc_paid":null,"fwci":5.5585,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.95735385,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"225","last_page":"234"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.989799976348877,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.989799976348877,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9760000109672546,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9297000169754028,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mixed-reality","display_name":"Mixed reality","score":0.6896966099739075},{"id":"https://openalex.org/keywords/ethnography","display_name":"Ethnography","score":0.6706392765045166},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5469666719436646},{"id":"https://openalex.org/keywords/augmented-reality","display_name":"Augmented reality","score":0.47127339243888855},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3841210901737213},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2586427927017212},{"id":"https://openalex.org/keywords/anthropology","display_name":"Anthropology","score":0.11384725570678711}],"concepts":[{"id":"https://openalex.org/C206776904","wikidata":"https://www.wikidata.org/wiki/Q1758389","display_name":"Mixed reality","level":3,"score":0.6896966099739075},{"id":"https://openalex.org/C179454799","wikidata":"https://www.wikidata.org/wiki/Q132151","display_name":"Ethnography","level":2,"score":0.6706392765045166},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5469666719436646},{"id":"https://openalex.org/C153715457","wikidata":"https://www.wikidata.org/wiki/Q254183","display_name":"Augmented reality","level":2,"score":0.47127339243888855},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3841210901737213},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2586427927017212},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.11384725570678711}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1958824.1958859","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1958824.1958859","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM 2011 conference on Computer supported cooperative work","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W25841895","https://openalex.org/W1526233303","https://openalex.org/W1586267207","https://openalex.org/W1593163947","https://openalex.org/W1980481148","https://openalex.org/W1986006959","https://openalex.org/W2003952865","https://openalex.org/W2019597018","https://openalex.org/W2022574098","https://openalex.org/W2070881589","https://openalex.org/W2077284205","https://openalex.org/W2077844373","https://openalex.org/W2087770112","https://openalex.org/W2102969982","https://openalex.org/W2112009170","https://openalex.org/W2119473449","https://openalex.org/W2126333777","https://openalex.org/W2139361863","https://openalex.org/W2142469217","https://openalex.org/W2146038408","https://openalex.org/W2153720805","https://openalex.org/W2153793823","https://openalex.org/W2171410717","https://openalex.org/W2336690112","https://openalex.org/W2396614874","https://openalex.org/W2503540979","https://openalex.org/W2798823267"],"related_works":["https://openalex.org/W4315498436","https://openalex.org/W1990434954","https://openalex.org/W2116558157","https://openalex.org/W4236000927","https://openalex.org/W2394424449","https://openalex.org/W4229456911","https://openalex.org/W2471972198","https://openalex.org/W2624249381","https://openalex.org/W2915381807","https://openalex.org/W9783058"],"abstract_inverted_index":{"In":[0],"this":[1,92,116],"paper":[2],"we":[3,6],"describe":[4],"how":[5,34],"moved":[7],"from":[8],"ethnographic":[9,58],"study":[10,59],"to":[11,66,80],"design":[12],"and":[13,27,102,127,136],"testing":[14],"of":[15,24,60,115],"a":[16,61,68,73,105,139],"Mixed":[17],"Reality":[18,85],"(MR)":[19],"system,":[20],"supporting":[21],"collaborative":[22],"troubleshooting":[23,62,141],"office":[25],"copiers":[26],"printers.":[28],"A":[29],"key":[30,89],"CSCW":[31],"topic":[32],"is":[33],"remotely":[35],"situated":[36],"people":[37],"can":[38,107],"collaborate":[39],"around":[40,132],"physical":[41],"objects":[42],"which":[43],"are":[44,99],"not":[45],"mutually":[46,130],"shared,":[47],"without":[48,119],"introducing":[49],"new":[50],"interactional":[51],"problems.":[52],"Our":[53],"approach,":[54],"grounded":[55],"in":[56],"an":[57],"call":[63],"centre,":[64],"was":[65],"create":[67,108],"MR":[69],"system":[70],"centred":[71],"on":[72],"shared":[74],"3D":[75],"problem":[76,134],"representation,":[77],"rather":[78],"than":[79],"use":[81],"video":[82],"or":[83],"Augmented":[84],"(AR)-based":[86],"systems.":[87],"The":[88],"drivers":[90],"for":[91],"choice":[93],"were":[94],"that":[95,125],"given":[96],"the":[97,112,133],"devices":[98],"sensor":[100],"equipped":[101],"networked,":[103],"such":[104],"representation":[106,135],"reciprocal":[109],"viewpoints":[110],"onto":[111],"current":[113],"state":[114],"particular":[117],"machine":[118],"requiring":[120],"additional":[121],"hardware.":[122],"Testing":[123],"showed":[124],"troubleshooters":[126],"customers":[128],"could":[129],"orient":[131],"found":[137],"it":[138],"useful":[140],"resource.":[142]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}