{"id":"https://openalex.org/W1973201883","doi":"https://doi.org/10.1145/1957656.1957694","title":"A pilot study to understand requirements of a shopping mall robot","display_name":"A pilot study to understand requirements of a shopping mall robot","publication_year":2011,"publication_date":"2011-03-06","ids":{"openalex":"https://openalex.org/W1973201883","doi":"https://doi.org/10.1145/1957656.1957694","mag":"1973201883"},"language":"en","primary_location":{"id":"doi:10.1145/1957656.1957694","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1957656.1957694","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 6th international conference on Human-robot interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048113652","display_name":"Chandan Datta","orcid":"https://orcid.org/0000-0002-0069-4597"},"institutions":[{"id":"https://openalex.org/I154130895","display_name":"University of Auckland","ror":"https://ror.org/03b94tp07","country_code":"NZ","type":"education","lineage":["https://openalex.org/I154130895"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Chandan Datta","raw_affiliation_strings":["University of Auckland, Auckland, New Zealand","UNIVERSITY OF AUCKLAND, Auckland, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Auckland, Auckland, New Zealand","institution_ids":["https://openalex.org/I154130895"]},{"raw_affiliation_string":"UNIVERSITY OF AUCKLAND, Auckland, New Zealand","institution_ids":["https://openalex.org/I154130895"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110178826","display_name":"Anuj Kapuria","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Anuj Kapuria","raw_affiliation_strings":["Hitech Robotic Systemz Ltd, Gurgaon, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hitech Robotic Systemz Ltd, Gurgaon, India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060341478","display_name":"Ritukar Vijay","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ritukar Vijay","raw_affiliation_strings":["Hitech Robotic Systemz Ltd, Gurgaon, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hitech Robotic Systemz Ltd, Gurgaon, India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.1861,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.87264503,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"127","last_page":"128"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9923999905586243,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7495275735855103},{"id":"https://openalex.org/keywords/shopping-mall","display_name":"Shopping mall","score":0.6502944231033325},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6224647164344788},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.6097164154052734},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5926877856254578},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5102770328521729},{"id":"https://openalex.org/keywords/clothing","display_name":"Clothing","score":0.47354334592819214},{"id":"https://openalex.org/keywords/mobile-robot","display_name":"Mobile robot","score":0.4269794821739197},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.34942930936813354},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.207200288772583},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.20422020554542542},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13832086324691772}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7495275735855103},{"id":"https://openalex.org/C2776678367","wikidata":"https://www.wikidata.org/wiki/Q31374404","display_name":"Shopping mall","level":2,"score":0.6502944231033325},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6224647164344788},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.6097164154052734},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5926877856254578},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5102770328521729},{"id":"https://openalex.org/C530175646","wikidata":"https://www.wikidata.org/wiki/Q11460","display_name":"Clothing","level":2,"score":0.47354334592819214},{"id":"https://openalex.org/C19966478","wikidata":"https://www.wikidata.org/wiki/Q4810574","display_name":"Mobile robot","level":3,"score":0.4269794821739197},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.34942930936813354},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.207200288772583},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.20422020554542542},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13832086324691772},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1957656.1957694","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1957656.1957694","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 6th international conference on Human-robot interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4699999988079071,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W1519522181","https://openalex.org/W1589731227","https://openalex.org/W1986535023","https://openalex.org/W2007641611","https://openalex.org/W2123076731","https://openalex.org/W6631143843","https://openalex.org/W6703067661"],"related_works":["https://openalex.org/W2738456166","https://openalex.org/W2352745894","https://openalex.org/W2057731951","https://openalex.org/W2358836583","https://openalex.org/W2064629212","https://openalex.org/W2387983088","https://openalex.org/W3175566306","https://openalex.org/W2122871747","https://openalex.org/W3114279067","https://openalex.org/W2143376786"],"abstract_inverted_index":{"As":[0],"part":[1],"of":[2,57,98,124,153,166],"our":[3,220],"long":[4,136],"term":[5,137],"research":[6,109],"interests":[7],"in":[8,111,114],"examining":[9],"the":[10,25,30,49,58,67,74,82,101,108,115,118,122,125,129,135,143,148,154,161,167,190,204,226],"technological":[11,215],"requirements":[12,80],"for":[13,34,142],"a":[14,20,36,55,95,180],"shopping":[15,176],"mall":[16],"robot,":[17],"we":[18,52,104,207,217],"performed":[19],"short":[21,69],"pilot":[22,50],"study":[23,51],"during":[24],"Christmas":[26],"holidays":[27],"to":[28,66,76,91,106,159,209],"identify":[29],"social":[31],"interaction":[32,60],"dynamics":[33],"Neel,":[35],"wheeled":[37],"mobile":[38],"robot":[39,75,191],"which":[40],"interacts":[41],"using":[42],"its":[43,89],"on-site":[44],"and":[45,93,133,150,163,202,223],"online":[46],"presence.":[47],"During":[48],"found":[53],"that":[54,172],"range":[56],"robot's":[59,102,126,144],"capabilities":[61,127],"were":[62],"mostly":[63],"unused":[64],"due":[65],"relatively":[68,184],"interactions":[70,132,155],"users":[71,99,119,139],"had":[72],"with":[73],"fulfill":[77],"their":[78],"informational":[79],"like":[81],"movie":[83],"show-times":[84],"or":[85],"apparel":[86],"deals.":[87],"Since,":[88],"challenging":[90],"educate":[92],"inform":[94],"diverse":[96],"mass":[97],"about":[100],"functionality,":[103],"decided":[105],"divide":[107],"roadmap":[110],"stages":[112],"where":[113],"first":[116],"stage":[117],"would":[120,140],"learn":[121],"value":[123],"by":[128,199],"repeated":[130],"short-time":[131],"over":[134],"more":[138],"register":[141],"services.":[145],"Hence,":[146],"identifying":[147],"temporal":[149],"episodic":[151],"characteristics":[152],"are":[156],"perceived":[157],"important":[158],"match":[160],"expectations":[162],"privacy":[164],"concerns":[165],"users.":[168],"We":[169,211],"also":[170],"identified":[171],"while":[173],"non-interactively":[174],"delivering":[175],"related":[177],"information":[178],"through":[179,189,219],"web":[181],"application":[182],"is":[183],"easier,":[185],"doing":[186],"it":[187],"actively":[188],"can":[192],"be":[193],"probed":[194],"as":[195],"advertisements":[196],"very":[197],"easily":[198],"human":[200],"participants":[201],"negate":[203],"user":[205],"experience":[206],"try":[208],"deliver.":[210],"report":[212],"some":[213],"key":[214],"advances":[216],"made":[218],"field":[221],"trial":[222],"set":[224],"forth":[225],"goals.":[227]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}