{"id":"https://openalex.org/W2147764034","doi":"https://doi.org/10.1145/1774088.1774112","title":"A requirements elicitation framework and tool for sourcing business-IT aligned e-services","display_name":"A requirements elicitation framework and tool for sourcing business-IT aligned e-services","publication_year":2010,"publication_date":"2010-03-22","ids":{"openalex":"https://openalex.org/W2147764034","doi":"https://doi.org/10.1145/1774088.1774112","mag":"2147764034"},"language":"en","primary_location":{"id":"doi:10.1145/1774088.1774112","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1774088.1774112","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2010 ACM Symposium on Applied Computing","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5081634871","display_name":"Soonhwa Lee-Klenz","orcid":null},"institutions":[{"id":"https://openalex.org/I4210123192","display_name":"International Audio Laboratories Erlangen","ror":"https://ror.org/02mkz3e80","country_code":"DE","type":"facility","lineage":["https://openalex.org/I181369854","https://openalex.org/I4210123192","https://openalex.org/I4210124274","https://openalex.org/I4923324"]},{"id":"https://openalex.org/I1325886976","display_name":"Siemens (Germany)","ror":"https://ror.org/059mq0909","country_code":"DE","type":"company","lineage":["https://openalex.org/I1325886976"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Soonhwa Lee-Klenz","raw_affiliation_strings":["Siemens Audiologische Technik, Erlangen, Deutschland"],"affiliations":[{"raw_affiliation_string":"Siemens Audiologische Technik, Erlangen, Deutschland","institution_ids":["https://openalex.org/I4210123192","https://openalex.org/I1325886976"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101681609","display_name":"Pedro Sampaio","orcid":"https://orcid.org/0000-0002-5341-1327"},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Pedro Sampaio","raw_affiliation_strings":["University of Manchester, Manchester, UK"],"affiliations":[{"raw_affiliation_string":"University of Manchester, Manchester, UK","institution_ids":["https://openalex.org/I28407311"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5037662355","display_name":"Trevor Wood\u2010Harper","orcid":"https://orcid.org/0000-0002-2246-3191"},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Trevor Wood-Harper","raw_affiliation_strings":["University of Manchester, Manchester, UK"],"affiliations":[{"raw_affiliation_string":"University of Manchester, Manchester, UK","institution_ids":["https://openalex.org/I28407311"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5081634871"],"corresponding_institution_ids":["https://openalex.org/I1325886976","https://openalex.org/I4210123192"],"apc_list":null,"apc_paid":null,"fwci":4.1622,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.94911497,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"111","last_page":"117"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.6245435476303101},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.624278724193573},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5957043170928955},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5792219042778015},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.5764039158821106},{"id":"https://openalex.org/keywords/requirements-elicitation","display_name":"Requirements elicitation","score":0.548554003238678},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.464762806892395},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.4579516649246216},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.4101578891277313},{"id":"https://openalex.org/keywords/requirements-analysis","display_name":"Requirements analysis","score":0.36485999822616577},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3610908091068268},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.2956636846065521},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.27541589736938477},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.12176293134689331}],"concepts":[{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.6245435476303101},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.624278724193573},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5957043170928955},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5792219042778015},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.5764039158821106},{"id":"https://openalex.org/C45384764","wikidata":"https://www.wikidata.org/wiki/Q838667","display_name":"Requirements elicitation","level":4,"score":0.548554003238678},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.464762806892395},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.4579516649246216},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.4101578891277313},{"id":"https://openalex.org/C59488412","wikidata":"https://www.wikidata.org/wiki/Q187147","display_name":"Requirements analysis","level":3,"score":0.36485999822616577},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3610908091068268},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.2956636846065521},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.27541589736938477},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.12176293134689331},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/1774088.1774112","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1774088.1774112","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2010 ACM Symposium on Applied Computing","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/5bff8579-4b27-4251-b331-c92a61e27fe0","is_oa":false,"landing_page_url":"https://research.manchester.ac.uk/en/publications/5bff8579-4b27-4251-b331-c92a61e27fe0","pdf_url":null,"source":{"id":"https://openalex.org/S4306400662","display_name":"Research Explorer (The University of Manchester)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I28407311","host_organization_name":"University of Manchester","host_organization_lineage":["https://openalex.org/I28407311"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lee-Klenz, S, Sampaio, P & Wood-Harper, T 2010, A requirements elicitation framework and tool for sourcing business-IT aligned e-services. in Proceedings of the ACM Symposium on Applied Computing|Proc ACM Symp Appl Computing. Association for Computing Machinery, Sierre, Switzerland, pp. 111-117, 25th Annual ACM Symposium on Applied Computing, SAC 2010, Sierre, 1/07/10. https://doi.org/10.1145/1774088.1774112","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:pure.atira.dk:publications/5bff8579-4b27-4251-b331-c92a61e27fe0","is_oa":false,"landing_page_url":"https://www.research.manchester.ac.uk/portal/en/publications/a-requirements-elicitation-framework-and-tool-for-sourcing-businessit-aligned-eservices(5bff8579-4b27-4251-b331-c92a61e27fe0).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306400662","display_name":"Research Explorer (The University of Manchester)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I28407311","host_organization_name":"University of Manchester","host_organization_lineage":["https://openalex.org/I28407311"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Lee-Klenz, S, Sampaio, P & Wood-Harper, T 2010, A requirements elicitation framework and tool for sourcing business-IT aligned e-services. in Proceedings of the ACM Symposium on Applied Computing|Proc ACM Symp Appl Computing. Association for Computing Machinery, Sierre, Switzerland, pp. 111-117, 25th Annual ACM Symposium on Applied Computing, SAC 2010, Sierre, 1/07/10. https://doi.org/10.1145/1774088.1774112","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.44999998807907104,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W130523776","https://openalex.org/W1528830218","https://openalex.org/W1543389795","https://openalex.org/W1543760985","https://openalex.org/W1545577962","https://openalex.org/W1578671095","https://openalex.org/W1587343623","https://openalex.org/W1588315368","https://openalex.org/W1591923999","https://openalex.org/W1596432671","https://openalex.org/W2017739343","https://openalex.org/W2073542649","https://openalex.org/W2089839611","https://openalex.org/W2092067245","https://openalex.org/W2107604945","https://openalex.org/W2122378354","https://openalex.org/W2132231032","https://openalex.org/W2134955623","https://openalex.org/W2144158661","https://openalex.org/W2146262666","https://openalex.org/W2288813848","https://openalex.org/W2292625566","https://openalex.org/W3151727758","https://openalex.org/W4239440412","https://openalex.org/W4252952299","https://openalex.org/W4391902753"],"related_works":["https://openalex.org/W2097950940","https://openalex.org/W2472769502","https://openalex.org/W4292814261","https://openalex.org/W2402056828","https://openalex.org/W2181998829","https://openalex.org/W4253611616","https://openalex.org/W3152487049","https://openalex.org/W3143558183","https://openalex.org/W4291197340","https://openalex.org/W2242308721"],"abstract_inverted_index":{"This":[0],"paper":[1],"describes":[2],"a":[3,20,41,71,76,119],"multiple":[4,42,131],"perspectives":[5,43,132],"goal-oriented":[6],"requirements":[7,15,56,98,124],"elicitation":[8,44],"framework":[9,27,67,115],"aimed":[10],"at":[11],"identifying":[12],"IT":[13,38],"service":[14,17,55,64,80,86,97,133,143,148],"for":[16,101],"sourcing":[18,91],"in":[19,50,58,70,95,104,126,138,151],"service-oriented":[21],"software":[22,79],"marketplace":[23,77,106],"(E-services":[24],"marketplace).":[25],"The":[26,66,114],"is":[28,68,75,93,116],"based":[29],"on":[30],"decomposing":[31],"strategic":[32],"goals":[33,39,144],"into":[34],"tactical":[35],"and":[36,57,89,99,136],"operational":[37],"adopting":[40],"approach":[45],"that":[46,107,121],"facilitates":[47],"business-IT":[48],"alignment":[49],"the":[51,54,59,62,90,105,111,123,127,139,152],"elicitation/mapping":[52],"of":[53,61,78,129,141],"choice":[60],"target":[63],"offerings.":[65],"applicable":[69],"scenario":[72],"where":[73],"there":[74],"providers":[81],"(e.g.":[82],"ASP's":[83],"or":[84],"web":[85],"yellow":[87],"pages)":[88],"organization":[92],"interested":[94],"developing":[96,130],"searching":[100],"services":[102],"available":[103,150],"are":[108],"aligned":[109],"with":[110],"organizational":[112],"goals.":[113],"supported":[117],"by":[118],"tool":[120],"helps":[122],"analyst":[125],"process":[128,140],"goal":[134],"trees":[135],"also":[137],"matching":[142],"to":[145],"keywords":[146],"describing":[147],"offerings":[149],"e-Service":[153],"marketplace.":[154]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}