{"id":"https://openalex.org/W2295020204","doi":"https://doi.org/10.1145/1753846.1753943","title":"Understanding \"cool\"","display_name":"Understanding \"cool\"","publication_year":2010,"publication_date":"2010-04-10","ids":{"openalex":"https://openalex.org/W2295020204","doi":"https://doi.org/10.1145/1753846.1753943","mag":"2295020204"},"language":"en","primary_location":{"id":"doi:10.1145/1753846.1753943","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1753846.1753943","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '10 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007465995","display_name":"Karen Holtzblatt","orcid":null},"institutions":[{"id":"https://openalex.org/I2802114983","display_name":"Concord Consortium","ror":"https://ror.org/0570naj48","country_code":"US","type":"other","lineage":["https://openalex.org/I2802114983"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Karen Holtzblatt","raw_affiliation_strings":["InContext Design, Concord, MA, USA"],"affiliations":[{"raw_affiliation_string":"InContext Design, Concord, MA, USA","institution_ids":["https://openalex.org/I2802114983"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068281036","display_name":"David B. Rondeau","orcid":null},"institutions":[{"id":"https://openalex.org/I2802114983","display_name":"Concord Consortium","ror":"https://ror.org/0570naj48","country_code":"US","type":"other","lineage":["https://openalex.org/I2802114983"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"David B. Rondeau","raw_affiliation_strings":["InContext Design, Concord, MA, USA"],"affiliations":[{"raw_affiliation_string":"InContext Design, Concord, MA, USA","institution_ids":["https://openalex.org/I2802114983"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035129638","display_name":"Les Holtzblatt","orcid":null},"institutions":[{"id":"https://openalex.org/I44896327","display_name":"Mitre (United States)","ror":"https://ror.org/03ks2a131","country_code":"US","type":"company","lineage":["https://openalex.org/I44896327"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Les Holtzblatt","raw_affiliation_strings":["The MITRE Corporation, Burlington, MA, USA"],"affiliations":[{"raw_affiliation_string":"The MITRE Corporation, Burlington, MA, USA","institution_ids":["https://openalex.org/I44896327"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5007465995"],"corresponding_institution_ids":["https://openalex.org/I2802114983"],"apc_list":null,"apc_paid":null,"fwci":2.0679,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.89948135,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"3159","last_page":"3162"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.050599999725818634,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.050599999725818634,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.04960000142455101,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.7958290576934814},{"id":"https://openalex.org/keywords/rest","display_name":"Rest (music)","score":0.5852106809616089},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5528179407119751},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3927611708641052},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3911083936691284},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.27799639105796814}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7958290576934814},{"id":"https://openalex.org/C77265313","wikidata":"https://www.wikidata.org/wiki/Q879844","display_name":"Rest (music)","level":2,"score":0.5852106809616089},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5528179407119751},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3927611708641052},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3911083936691284},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.27799639105796814},{"id":"https://openalex.org/C164705383","wikidata":"https://www.wikidata.org/wiki/Q10379","display_name":"Cardiology","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1753846.1753943","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1753846.1753943","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '10 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.46000000834465027}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W183342492","https://openalex.org/W387941084","https://openalex.org/W1586442777","https://openalex.org/W2098454324","https://openalex.org/W6607380125"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W4388147713","https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W4389670110","https://openalex.org/W4205145096","https://openalex.org/W2611942503","https://openalex.org/W4315621326"],"abstract_inverted_index":{"Design":[0],"practitioners":[1],"know":[2],"that":[3,43],"part":[4],"of":[5,35,65,68],"their":[6],"job":[7],"is":[8],"to":[9,26],"create":[10],"products":[11,19],"and":[12,20,24],"services":[13,21],"with":[14],"usability":[15],"in":[16],"mind.":[17],"Making":[18],"learnable,":[22],"efficient":[23],"pleasant":[25],"use":[27],"are":[28],"certainly":[29],"goals,":[30],"but":[31],"every":[32],"designer":[33],"dreams":[34],"creating":[36],"something":[37,40],"more":[38],"-":[39],"so":[41],"great":[42],"people":[44],"crave":[45],"it,":[46,49],"long":[47],"for":[48],"must":[50,57],"have":[51],"it.":[52],"Marketers":[53],"call":[54,71],"it":[55,72],"\"a":[56],"have\",":[58],"\"compelling\",":[59],"or":[60],"\"insanely":[61],"great\".":[62],"But":[63],"most":[64],"the":[66],"rest":[67],"us":[69],"just":[70],"Cool.":[73]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}