{"id":"https://openalex.org/W2109137639","doi":"https://doi.org/10.1145/1753846.1753855","title":"Hard-to-use interfaces considered beneficial (some of the time)","display_name":"Hard-to-use interfaces considered beneficial (some of the time)","publication_year":2010,"publication_date":"2010-04-10","ids":{"openalex":"https://openalex.org/W2109137639","doi":"https://doi.org/10.1145/1753846.1753855","mag":"2109137639"},"language":"en","primary_location":{"id":"doi:10.1145/1753846.1753855","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1753846.1753855","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '10 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5067585925","display_name":"Yann Riche","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Yann Riche","raw_affiliation_strings":["Riche Design, Seattle, WA, USA"],"affiliations":[{"raw_affiliation_string":"Riche Design, Seattle, WA, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068799512","display_name":"Nathalie Henry Riche","orcid":"https://orcid.org/0000-0003-1759-7512"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nathalie Henry Riche","raw_affiliation_strings":["Microsoft Research, Redmond, WA, USA"],"affiliations":[{"raw_affiliation_string":"Microsoft Research, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024860629","display_name":"Petra Isenberg","orcid":"https://orcid.org/0000-0002-2948-6417"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Petra Isenberg","raw_affiliation_strings":["University of Calgary, Calgary, AB, Canada","University of Calgary; Calgary; AB; Canada"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, AB, Canada","institution_ids":["https://openalex.org/I168635309"]},{"raw_affiliation_string":"University of Calgary; Calgary; AB; Canada","institution_ids":["https://openalex.org/I168635309"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089688638","display_name":"Anastasia Bezerianos","orcid":"https://orcid.org/0000-0002-7142-2548"},"institutions":[{"id":"https://openalex.org/I216852786","display_name":"\u00c9cole Centrale Paris","ror":"https://ror.org/00v0y5771","country_code":"FR","type":"education","lineage":["https://openalex.org/I216852786"]},{"id":"https://openalex.org/I4210116658","display_name":"\u00c9cole Centrale d'\u00c9lectronique","ror":"https://ror.org/02k6n4s14","country_code":"FR","type":"education","lineage":["https://openalex.org/I4210116658"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Anastasia Bezerianos","raw_affiliation_strings":["\u00c9cole Centrale, Paris, France","Ecole Centrale Paris, France#TAB#"],"affiliations":[{"raw_affiliation_string":"\u00c9cole Centrale, Paris, France","institution_ids":["https://openalex.org/I4210116658","https://openalex.org/I216852786"]},{"raw_affiliation_string":"Ecole Centrale Paris, France#TAB#","institution_ids":["https://openalex.org/I4210116658","https://openalex.org/I216852786"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5067585925"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.0012,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.91035857,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"2705","last_page":"2714"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9937999844551086,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10789","display_name":"Interactive and Immersive Displays","score":0.9921000003814697,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.901203989982605},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7934931516647339},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.642235517501831},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6355429887771606},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6279322504997253},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.5825610756874084},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.504294753074646}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.901203989982605},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7934931516647339},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.642235517501831},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6355429887771606},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6279322504997253},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.5825610756874084},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.504294753074646},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/1753846.1753855","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1753846.1753855","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '10 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.165.8237","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.165.8237","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.yannriche.net/papers/CHI2010/altchi-riche-2010-hard-to-use-interfaces.pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.225.9097","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.225.9097","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://research.microsoft.com/en-us/people/nath/docs/hardtouseinterfaces_alt.chi2010.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W12557267","https://openalex.org/W81607038","https://openalex.org/W92585993","https://openalex.org/W1968339636","https://openalex.org/W1970022914","https://openalex.org/W1979298363","https://openalex.org/W2035384243","https://openalex.org/W2097248725","https://openalex.org/W2106632722","https://openalex.org/W2119828234","https://openalex.org/W2122909041","https://openalex.org/W2136454326","https://openalex.org/W2140205964","https://openalex.org/W2144007431","https://openalex.org/W2149931362","https://openalex.org/W2150634379","https://openalex.org/W2169229156","https://openalex.org/W2511901496","https://openalex.org/W4293872590","https://openalex.org/W6982049851"],"related_works":["https://openalex.org/W1608278265","https://openalex.org/W2097677915","https://openalex.org/W2278313610","https://openalex.org/W1649706580","https://openalex.org/W1186135329","https://openalex.org/W3195608031","https://openalex.org/W1498430983","https://openalex.org/W2047602962","https://openalex.org/W2154641962","https://openalex.org/W2186453640"],"abstract_inverted_index":{"Researchers":[0],"in":[1,57,119],"HCI":[2],"share":[3],"a":[4,76,98],"common":[5],"understanding":[6],"that":[7],"'easy-to-use',":[8],"'easy-to-learn'":[9],"and":[10,22,37,68,84,92,103,113],"'intuitive'":[11],"interfaces":[12,19,36,80],"are":[13,29],"beneficial":[14],"to":[15,32,44,74,111,115],"users.":[16],"Designing":[17],"such":[18],"raises":[20],"challenges":[21],"often":[23],"requires":[24],"multiple":[25],"iterations.":[26],"While":[27],"we":[28,42,59],"generally":[30],"prompt":[31],"discard":[33],"more":[34],"hard-to-use":[35],"smooth":[38],"out":[39],"usability":[40,82],"issues,":[41],"want":[43],"raise":[45],"here":[46],"the":[47,101,120],"issue":[48],"of":[49,100,105],"their":[50],"potential":[51,61],"benefits.":[52],"We":[53,72,95],"de-scribe":[54],"two":[55],"cases":[56],"which":[58],"observed":[60],"bene-fits":[62],"from":[63],"introducing":[64],"barriers":[65],"for":[66,109],"collaborating":[67],"communicating":[69],"with":[70,81,97],"others.":[71],"attempt":[73],"shed":[75],"new":[77],"light":[78],"on":[79],"\"problems\"":[83],"how":[85,114],"these":[86],"problems":[87],"may":[88],"benefit":[89],"system":[90],"efficiency":[91],"user":[93],"experience.":[94],"end":[96],"discussion":[99],"pros":[102],"cons":[104],"making":[106],"systems":[107],"harder":[108],"people":[110],"use,":[112],"integrate":[116],"this":[117],"perspective":[118],"design":[121],"process.":[122]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}