{"id":"https://openalex.org/W2089392393","doi":"https://doi.org/10.1145/1741906.1742196","title":"Addressing people issues for effective process change management","display_name":"Addressing people issues for effective process change management","publication_year":2010,"publication_date":"2010-02-26","ids":{"openalex":"https://openalex.org/W2089392393","doi":"https://doi.org/10.1145/1741906.1742196","mag":"2089392393"},"language":"en","primary_location":{"id":"doi:10.1145/1741906.1742196","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1741906.1742196","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the International Conference and Workshop on Emerging Trends in Technology","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011512226","display_name":"Rajesh Sharma","orcid":"https://orcid.org/0000-0003-3581-1332"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Rajesh Sharma","raw_affiliation_strings":[""],"affiliations":[{"raw_affiliation_string":"","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103956622","display_name":"Prashant Kulkarni","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Prashant Kulkarni","raw_affiliation_strings":[""],"affiliations":[{"raw_affiliation_string":"","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5011512226"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.23195431,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1012","last_page":"1013"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9657999873161316,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12594","display_name":"Collaboration in agile enterprises","score":0.9157999753952026,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.7068256139755249},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6590128540992737},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.5864351987838745},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5536872148513794},{"id":"https://openalex.org/keywords/function","display_name":"Function (biology)","score":0.5209368467330933},{"id":"https://openalex.org/keywords/change-management","display_name":"Change management (ITSM)","score":0.49997711181640625},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.48952731490135193},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.4853316843509674},{"id":"https://openalex.org/keywords/management-process","display_name":"Management process","score":0.4341143071651459},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.41618362069129944},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.3970903754234314},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.3832719922065735},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.37451186776161194},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.34951886534690857},{"id":"https://openalex.org/keywords/management-system","display_name":"Management system","score":0.19578009843826294},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.18405035138130188},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.16803503036499023},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10256361961364746}],"concepts":[{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.7068256139755249},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6590128540992737},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.5864351987838745},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5536872148513794},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.5209368467330933},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.49997711181640625},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48952731490135193},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.4853316843509674},{"id":"https://openalex.org/C112911467","wikidata":"https://www.wikidata.org/wiki/Q1888611","display_name":"Management process","level":3,"score":0.4341143071651459},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.41618362069129944},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.3970903754234314},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3832719922065735},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37451186776161194},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.34951886534690857},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.19578009843826294},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18405035138130188},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.16803503036499023},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10256361961364746},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1741906.1742196","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1741906.1742196","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the International Conference and Workshop on Emerging Trends in Technology","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W2488068909","https://openalex.org/W1500719467","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W4361865022","https://openalex.org/W78688763","https://openalex.org/W2880620558","https://openalex.org/W2390437968","https://openalex.org/W2964588687"],"abstract_inverted_index":{"This":[0,41],"paper":[1],"explores":[2],"\"a":[3],"structured":[4],"approach":[5,16,42],"to":[6,19,28,36,48,69,102],"address":[7,37],"people":[8,21,53,74,86,92],"issues":[9],"for":[10,56,76],"effective":[11,57],"process":[12,58,66,103],"change":[13,59,70],"management\".":[14],"The":[15],"was":[17,43],"used":[18],"convince":[20],"(mostly":[22],"middle":[23],"managers":[24],"and":[25,51],"project":[26],"teams)":[27],"use":[29],"the":[30,38,46,72,77,85,89,100],"proposed":[31],"toolset,":[32],"which":[33],"will":[34],"help":[35],"business":[39],"need.":[40],"developed":[44],"by":[45],"authors":[47],"ensure":[49],"adequate":[50],"proactive":[52],"issue":[54,93],"management":[55,94],"deployment.":[60],"Invariably":[61],"all":[62],"IT":[63],"solutions,":[64],"in":[65,71],"improvement,":[67],"lead":[68],"way":[73],"work":[75],"function.":[78],"However,":[79],"these":[80],"solutions":[81],"always":[82],"overlook":[83],"at":[84],"who":[87],"embrace":[88],"change.":[90],"If":[91],"is":[95],"not":[96],"effectively":[97,106],"managed,":[98],"then":[99],"improvements":[101],"cannot":[104],"be":[105],"deployed.":[107]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}