{"id":"https://openalex.org/W2039212677","doi":"https://doi.org/10.1145/1552291.1552295","title":"Using a fuzzy classification approach to assess e-commerce Web sites","display_name":"Using a fuzzy classification approach to assess e-commerce Web sites","publication_year":2009,"publication_date":"2009-07-01","ids":{"openalex":"https://openalex.org/W2039212677","doi":"https://doi.org/10.1145/1552291.1552295","mag":"2039212677"},"language":"en","primary_location":{"id":"doi:10.1145/1552291.1552295","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1552291.1552295","pdf_url":null,"source":{"id":"https://openalex.org/S97833917","display_name":"ACM Transactions on Internet Technology","issn_l":"1533-5399","issn":["1533-5399","1557-6051"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Internet Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103591482","display_name":"Duanning Zhou","orcid":null},"institutions":[{"id":"https://openalex.org/I159107703","display_name":"Eastern Washington University","ror":"https://ror.org/002g57a93","country_code":"US","type":"education","lineage":["https://openalex.org/I159107703"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Duanning Zhou","raw_affiliation_strings":["Eastern Washington University, Spokane, WA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Eastern Washington University, Spokane, WA","institution_ids":["https://openalex.org/I159107703"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5109160776","display_name":"Wayne Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I136199984","display_name":"Harvard University","ror":"https://ror.org/03vek6s52","country_code":"US","type":"education","lineage":["https://openalex.org/I136199984"]},{"id":"https://openalex.org/I4210106879","display_name":"Ohio University","ror":"https://ror.org/01jr3y717","country_code":"US","type":"education","lineage":["https://openalex.org/I4210106879"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Wayne Wei Huang","raw_affiliation_strings":["Ohio University, Athens, OH and Harvard University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ohio University, Athens, OH and Harvard University","institution_ids":["https://openalex.org/I136199984","https://openalex.org/I4210106879"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.435,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.95805948,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"9","issue":"3","first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14025","display_name":"Educational Technology and Assessment","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14025","display_name":"Educational Technology and Assessment","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.991599977016449,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9718999862670898,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8147480487823486},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.6125593185424805},{"id":"https://openalex.org/keywords/web-standards","display_name":"Web standards","score":0.6115992069244385},{"id":"https://openalex.org/keywords/web-modeling","display_name":"Web modeling","score":0.595946192741394},{"id":"https://openalex.org/keywords/web-intelligence","display_name":"Web intelligence","score":0.5400896668434143},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.5372559428215027},{"id":"https://openalex.org/keywords/data-web","display_name":"Data Web","score":0.529208242893219},{"id":"https://openalex.org/keywords/web-analytics","display_name":"Web analytics","score":0.5150089263916016},{"id":"https://openalex.org/keywords/web-mining","display_name":"Web mining","score":0.4610421359539032},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.45813870429992676},{"id":"https://openalex.org/keywords/web-development","display_name":"Web development","score":0.44081103801727295},{"id":"https://openalex.org/keywords/web-page","display_name":"Web page","score":0.4344310760498047},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.4248390793800354},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.4136466979980469},{"id":"https://openalex.org/keywords/web-application-security","display_name":"Web application security","score":0.4118632972240448}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8147480487823486},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.6125593185424805},{"id":"https://openalex.org/C182321512","wikidata":"https://www.wikidata.org/wiki/Q1153289","display_name":"Web standards","level":3,"score":0.6115992069244385},{"id":"https://openalex.org/C130436687","wikidata":"https://www.wikidata.org/wiki/Q7978591","display_name":"Web modeling","level":3,"score":0.595946192741394},{"id":"https://openalex.org/C544335954","wikidata":"https://www.wikidata.org/wiki/Q2553348","display_name":"Web intelligence","level":4,"score":0.5400896668434143},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.5372559428215027},{"id":"https://openalex.org/C162005631","wikidata":"https://www.wikidata.org/wiki/Q54837","display_name":"Data Web","level":3,"score":0.529208242893219},{"id":"https://openalex.org/C516187249","wikidata":"https://www.wikidata.org/wiki/Q10719477","display_name":"Web analytics","level":5,"score":0.5150089263916016},{"id":"https://openalex.org/C197046077","wikidata":"https://www.wikidata.org/wiki/Q785337","display_name":"Web mining","level":3,"score":0.4610421359539032},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.45813870429992676},{"id":"https://openalex.org/C79373723","wikidata":"https://www.wikidata.org/wiki/Q386275","display_name":"Web development","level":3,"score":0.44081103801727295},{"id":"https://openalex.org/C21959979","wikidata":"https://www.wikidata.org/wiki/Q36774","display_name":"Web page","level":2,"score":0.4344310760498047},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4248390793800354},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4136466979980469},{"id":"https://openalex.org/C59241245","wikidata":"https://www.wikidata.org/wiki/Q4781497","display_name":"Web application security","level":4,"score":0.4118632972240448},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1552291.1552295","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1552291.1552295","pdf_url":null,"source":{"id":"https://openalex.org/S97833917","display_name":"ACM Transactions on Internet Technology","issn_l":"1533-5399","issn":["1533-5399","1557-6051"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Internet Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.46000000834465027,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W205793710","https://openalex.org/W1485268022","https://openalex.org/W1487681641","https://openalex.org/W1529005667","https://openalex.org/W1536418809","https://openalex.org/W1552607683","https://openalex.org/W1570082825","https://openalex.org/W1980080444","https://openalex.org/W1988743559","https://openalex.org/W1995772906","https://openalex.org/W2002184275","https://openalex.org/W2015819150","https://openalex.org/W2019194162","https://openalex.org/W2034158657","https://openalex.org/W2051792888","https://openalex.org/W2056884333","https://openalex.org/W2066788670","https://openalex.org/W2072857597","https://openalex.org/W2075003574","https://openalex.org/W2083224775","https://openalex.org/W2085737630","https://openalex.org/W2095422460","https://openalex.org/W2097067841","https://openalex.org/W2101690724","https://openalex.org/W2102511375","https://openalex.org/W2104449428","https://openalex.org/W2116869988","https://openalex.org/W2119673451","https://openalex.org/W2125515330","https://openalex.org/W2126660240","https://openalex.org/W2137251141","https://openalex.org/W2140452398","https://openalex.org/W2152340553","https://openalex.org/W2152992064","https://openalex.org/W2155133142","https://openalex.org/W2163363929","https://openalex.org/W2166938433","https://openalex.org/W2168936936","https://openalex.org/W2241199714","https://openalex.org/W2273153216","https://openalex.org/W2912565176","https://openalex.org/W3005822170","https://openalex.org/W4211007335","https://openalex.org/W4245699803","https://openalex.org/W4255037432","https://openalex.org/W6631684407","https://openalex.org/W6633080954"],"related_works":["https://openalex.org/W3174726539","https://openalex.org/W2182629206","https://openalex.org/W2330648582","https://openalex.org/W2183707945","https://openalex.org/W2800499880","https://openalex.org/W2620492824","https://openalex.org/W2622968908","https://openalex.org/W141438787","https://openalex.org/W2332851378","https://openalex.org/W2512287163"],"abstract_inverted_index":{"E-commerce":[0],"Web":[1,9,24,35,42,63,83,93,118,152,160],"site":[2,10,84,119],"assessment":[3,85,99,120,134,144,177],"helps":[4],"determine":[5],"whether":[6,20],"a":[7,97,123,131],"corporation's":[8],"is":[11,26,68],"effectively":[12],"designed":[13,137],"to":[14,30,71,90,114,146,179],"meet":[15],"its":[16],"business":[17],"needs":[18],"and":[19,74,106,138,189],"the":[21,31,163,169,174,181,184],"investment":[22],"in":[23,60,77,81,108],"sites":[25,36,94,161],"well":[27],"justified.":[28],"Due":[29],"complexity":[32],"of":[33,41,162,168,183],"commercial":[34,92,151,159],"that":[37,101],"may":[38,49,102],"include":[39],"hundreds":[40],"pages":[43],"for":[44],"many":[45],"big":[46],"corporations,":[47],"there":[48],"inevitably":[50],"exist":[51],"uncertainties":[52],"when":[53],"human":[54],"assessors":[55],"express":[56],"their":[57,150],"subjective":[58],"judgments":[59],"assessing":[61,158],"e-commerce":[62,82,117,133],"sites.":[64,153],"Fuzzy":[65],"set":[66],"theory":[67],"widely":[69],"used":[70],"model":[72],"uncertain":[73],"imprecise":[75],"information":[76],"applications.":[78],"Prior":[79],"studies":[80],"identified":[86],"some":[87],"key":[88],"factors":[89],"assess":[91],"by":[95],"using":[96,122,173],"numeric":[98],"scale":[100],"not":[103],"be":[104],"effective":[105],"efficient":[107],"modeling":[109],"uncertainty.":[110],"This":[111],"study":[112],"intends":[113],"propose":[115],"an":[116],"framework":[121],"fuzzy":[124],"classification":[125],"approach.":[126],"Based":[127],"on":[128,148],"this":[129],"framework,":[130],"Web-based":[132],"system":[135,178],"was":[136,171],"developed,":[139],"which":[140],"can":[141],"provide":[142],"online":[143,176],"services":[145],"corporations":[147],"evaluating":[149],"An":[154],"empirical":[155],"investigation":[156],"into":[157],"top":[164],"120":[165],"Fortune":[166],"Corporations":[167],"USA":[170],"conducted":[172],"developed":[175],"demonstrate":[180],"usefulness":[182],"proposed":[185],"framework.":[186],"Research":[187],"findings":[188],"implications":[190],"are":[191],"discussed.":[192]},"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
