{"id":"https://openalex.org/W2097520596","doi":"https://doi.org/10.1145/1526709.1526910","title":"A flexible dialogue system for enhancing web usability","display_name":"A flexible dialogue system for enhancing web usability","publication_year":2009,"publication_date":"2009-04-20","ids":{"openalex":"https://openalex.org/W2097520596","doi":"https://doi.org/10.1145/1526709.1526910","mag":"2097520596"},"language":"en","primary_location":{"id":"doi:10.1145/1526709.1526910","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1526709.1526910","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 18th international conference on World wide web","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078124386","display_name":"Marta Gatius","orcid":null},"institutions":[{"id":"https://openalex.org/I9617848","display_name":"Universitat Polit\u00e8cnica de Catalunya","ror":"https://ror.org/03mb6wj31","country_code":"ES","type":"education","lineage":["https://openalex.org/I9617848"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Marta Gatius","raw_affiliation_strings":["Technical University of Catalonia, Barcelona, Spain"],"affiliations":[{"raw_affiliation_string":"Technical University of Catalonia, Barcelona, Spain","institution_ids":["https://openalex.org/I9617848"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5102327082","display_name":"Meritxell Gonz\u00e0lez","orcid":null},"institutions":[{"id":"https://openalex.org/I9617848","display_name":"Universitat Polit\u00e8cnica de Catalunya","ror":"https://ror.org/03mb6wj31","country_code":"ES","type":"education","lineage":["https://openalex.org/I9617848"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Meritxell Gonz\u00e1lez","raw_affiliation_strings":["Technical University of Catalonia, Barcelona, Spain"],"affiliations":[{"raw_affiliation_string":"Technical University of Catalonia, Barcelona, Spain","institution_ids":["https://openalex.org/I9617848"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5078124386"],"corresponding_institution_ids":["https://openalex.org/I9617848"],"apc_list":null,"apc_paid":null,"fwci":1.7447,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.87223467,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"1167","last_page":"1168"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8569492697715759},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8142818212509155},{"id":"https://openalex.org/keywords/representation","display_name":"Representation (politics)","score":0.5587928295135498},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.5498669743537903},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.515395998954773},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.49983763694763184},{"id":"https://openalex.org/keywords/knowledge-representation-and-reasoning","display_name":"Knowledge representation and reasoning","score":0.492199569940567},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.46812525391578674},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.42755335569381714},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.4209882318973541},{"id":"https://openalex.org/keywords/domain-knowledge","display_name":"Domain knowledge","score":0.4204334318637848},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.4171302616596222},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.39825239777565},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1847856342792511},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.08622708916664124}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8569492697715759},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8142818212509155},{"id":"https://openalex.org/C2776359362","wikidata":"https://www.wikidata.org/wiki/Q2145286","display_name":"Representation (politics)","level":3,"score":0.5587928295135498},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.5498669743537903},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.515395998954773},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.49983763694763184},{"id":"https://openalex.org/C161301231","wikidata":"https://www.wikidata.org/wiki/Q3478658","display_name":"Knowledge representation and reasoning","level":2,"score":0.492199569940567},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.46812525391578674},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.42755335569381714},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.4209882318973541},{"id":"https://openalex.org/C207685749","wikidata":"https://www.wikidata.org/wiki/Q2088941","display_name":"Domain knowledge","level":2,"score":0.4204334318637848},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.4171302616596222},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39825239777565},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1847856342792511},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.08622708916664124},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1526709.1526910","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1526709.1526910","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 18th international conference on World wide web","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W1220111186","https://openalex.org/W1607009024","https://openalex.org/W2107183974","https://openalex.org/W2151814822","https://openalex.org/W2598222894"],"related_works":["https://openalex.org/W2017322369","https://openalex.org/W2789812950","https://openalex.org/W110518437","https://openalex.org/W2181524224","https://openalex.org/W2573096963","https://openalex.org/W74578451","https://openalex.org/W4230862284","https://openalex.org/W2580784735","https://openalex.org/W1918180538","https://openalex.org/W4249900088"],"abstract_inverted_index":{"In":[0],"this":[1,61],"paper,":[2],"we":[3,69],"study":[4],"how":[5,43,58],"the":[6,23,45,52,65],"performance":[7],"and":[8,37,40],"usability":[9],"of":[10,22,26],"web":[11,66],"dialogue":[12,32,67],"systems":[13],"could":[14],"be":[15],"enhanced":[16],"by":[17],"using":[18],"an":[19],"appropriate":[20],"representation":[21,63],"different":[24],"types":[25],"knowledge":[27,39,62],"involved":[28],"in":[29,64],"communication:":[30],"general":[31],"mechanisms,":[33],"specific":[34],"domain-restricted":[35],"linguistic":[36],"conceptual":[38],"information":[41],"on":[42],"well":[44],"communication":[46],"process":[47],"is":[48],"doing.":[49],"We":[50],"describe":[51],"experiments":[53],"carried":[54],"out":[55],"to":[56,59],"analyze":[57],"improve":[60],"system":[68],"developed.":[70]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
