{"id":"https://openalex.org/W2085804093","doi":"https://doi.org/10.1145/1506409.1506419","title":"Historical reflectionsThe rise, fall, and resurrection of software as a service","display_name":"Historical reflectionsThe rise, fall, and resurrection of software as a service","publication_year":2009,"publication_date":"2009-04-28","ids":{"openalex":"https://openalex.org/W2085804093","doi":"https://doi.org/10.1145/1506409.1506419","mag":"2085804093"},"language":"en","primary_location":{"id":"doi:10.1145/1506409.1506419","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1506409.1506419","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057073133","display_name":"Martin Campbell\u2010Kelly","orcid":null},"institutions":[{"id":"https://openalex.org/I39555362","display_name":"University of Warwick","ror":"https://ror.org/01a77tt86","country_code":"GB","type":"education","lineage":["https://openalex.org/I39555362"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Martin Campbell-Kelly","raw_affiliation_strings":["University of Warwick"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Warwick","institution_ids":["https://openalex.org/I39555362"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5057073133"],"corresponding_institution_ids":["https://openalex.org/I39555362"],"apc_list":null,"apc_paid":null,"fwci":14.1931,"has_fulltext":false,"cited_by_count":72,"citation_normalized_percentile":{"value":0.98971996,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"52","issue":"5","first_page":"28","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9032999873161316,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9032999873161316,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11986","display_name":"Scientific Computing and Data Management","score":0.9000999927520752,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.6162989139556885},{"id":"https://openalex.org/keywords/software-as-a-service","display_name":"Software as a service","score":0.5852997303009033},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5849745273590088},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5542591214179993},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.40538114309310913},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.26106497645378113},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.24926230311393738},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.17153459787368774}],"concepts":[{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.6162989139556885},{"id":"https://openalex.org/C175133352","wikidata":"https://www.wikidata.org/wiki/Q1254596","display_name":"Software as a service","level":4,"score":0.5852997303009033},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5849745273590088},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5542591214179993},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.40538114309310913},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.26106497645378113},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.24926230311393738},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.17153459787368774},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1506409.1506419","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1506409.1506419","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W1864280877","https://openalex.org/W3173750053","https://openalex.org/W4206347313","https://openalex.org/W2935682778","https://openalex.org/W2186039352","https://openalex.org/W2170955077","https://openalex.org/W2098734934","https://openalex.org/W2794238232","https://openalex.org/W2371222978"],"abstract_inverted_index":{"A":[0],"look":[1],"at":[2],"the":[3],"volatile":[4],"history":[5],"of":[6],"remote":[7],"computing":[8],"and":[9],"online":[10],"software":[11],"services.":[12]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":9},{"year":2014,"cited_by_count":12},{"year":2013,"cited_by_count":12},{"year":2012,"cited_by_count":8}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}