{"id":"https://openalex.org/W2070383766","doi":"https://doi.org/10.1145/1499224.1499275","title":"Removing barriers to trust in distributed teams","display_name":"Removing barriers to trust in distributed teams","publication_year":2009,"publication_date":"2009-02-20","ids":{"openalex":"https://openalex.org/W2070383766","doi":"https://doi.org/10.1145/1499224.1499275","mag":"2070383766"},"language":"en","primary_location":{"id":"doi:10.1145/1499224.1499275","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1499224.1499275","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2009 international workshop on Intercultural collaboration","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018270969","display_name":"Suzanne P. Mikawa","orcid":null},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Suzanne P. Mikawa","raw_affiliation_strings":["Microsoft Corporation, Mountain View, CA, USA","Microsoft Corporation, Mountain View, CA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"Microsoft Corporation, Mountain View, CA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Corporation, Mountain View, CA, USA#TAB#","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007823030","display_name":"Sharon K. Cunnington","orcid":null},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sharon K. Cunnington","raw_affiliation_strings":["Microsoft Corporation, Redmond, WA, USA"],"affiliations":[{"raw_affiliation_string":"Microsoft Corporation, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043406120","display_name":"Scott A. Gaskins","orcid":null},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Scott A. Gaskins","raw_affiliation_strings":["Microsoft Corporation, Redmond, WA, USA"],"affiliations":[{"raw_affiliation_string":"Microsoft Corporation, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5018270969"],"corresponding_institution_ids":["https://openalex.org/I1290206253"],"apc_list":null,"apc_paid":null,"fwci":3.7237,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.93119781,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"273","last_page":"276"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5212060213088989},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.43944451212882996}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5212060213088989},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43944451212882996}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1499224.1499275","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1499224.1499275","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2009 international workshop on Intercultural collaboration","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4300000071525574,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W39770985","https://openalex.org/W1496074030","https://openalex.org/W1534627373","https://openalex.org/W1987235421","https://openalex.org/W2071570191","https://openalex.org/W2112915982","https://openalex.org/W2124420338","https://openalex.org/W2574562464","https://openalex.org/W4238864427"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2093578348","https://openalex.org/W2376932109","https://openalex.org/W2382290278","https://openalex.org/W2350741829","https://openalex.org/W3004735627","https://openalex.org/W2130043461"],"abstract_inverted_index":{"Geographically":[0],"distributed":[1,53,72,91,127,137,156,170,183],"software":[2,86,128,171],"development":[3,54,73,92],"teams":[4,55,87,129,172],"face":[5],"communication":[6],"and":[7,67,82,101,113,142,166,173,186],"collaboration":[8,154],"challenges":[9],"that":[10,52,94,108],"otherwise":[11],"do":[12],"not":[13,132],"occur":[14],"when":[15,57],"engineers":[16],"are":[17,121],"collocated.":[18],"There":[19],"has":[20],"been":[21],"extensive":[22],"research":[23,41],"on":[24],"the":[25,102],"topic":[26],"of":[27,50,162],"trust":[28,40,125],"as":[29],"it":[30],"is":[31],"imperative":[32],"in":[33,65,99,126,155,164,169],"a":[34,43,71,136,182],"collaborative":[35],"environment.":[36],"This":[37],"paper":[38],"takes":[39],"to":[42,140,181],"new":[44],"level":[45],"by":[46],"addressing":[47],"two":[48],"attributes":[49],"trust-building":[51],"encounter":[56],"working":[58],"together.":[59,145],"We":[60,76,146],"describe":[61],"how":[62,149,175],"underlying":[63],"differences":[64,112,163],"social":[66,116,150,165],"cultural":[68,111,167],"norms":[69,168],"affect":[70],"team's":[74,138,184],"effectiveness.":[75],"present":[77],"study":[78,106],"data":[79],"from":[80],"interviews":[81],"observations":[83],"with":[84],"four":[85],"at":[88],"Microsoft":[89],"doing":[90],"work":[93,144],"have":[95],"team":[96,119],"members":[97,120],"located":[98],"Europe":[100],"United":[103],"States.":[104],"Our":[105],"demonstrates":[107],"openly":[109],"recognizing":[110],"intentionally":[114],"strengthening":[115],"ties":[117,151],"among":[118],"criteria":[122],"for":[123],"building":[124],"and,":[130],"if":[131],"addressed,":[133],"will":[134],"erode":[135],"ability":[139],"communicate":[141],"effectively":[143],"further":[147],"articulate":[148],"may":[152],"influence":[153],"teams.":[157],"Finally,":[158],"we":[159],"provide":[160],"examples":[161],"demonstrate":[174],"carefully":[176],"cultivated":[177],"personal":[178],"relationships":[179],"contribute":[180],"success":[185],"on-time":[187],"performance.":[188]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
