{"id":"https://openalex.org/W2060694540","doi":"https://doi.org/10.1145/1487632.1487635","title":"FEATUREBridging the gaps between enterprise software and end users","display_name":"FEATUREBridging the gaps between enterprise software and end users","publication_year":2009,"publication_date":"2009-03-01","ids":{"openalex":"https://openalex.org/W2060694540","doi":"https://doi.org/10.1145/1487632.1487635","mag":"2060694540"},"language":"en","primary_location":{"id":"doi:10.1145/1487632.1487635","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1487632.1487635","pdf_url":null,"source":{"id":"https://openalex.org/S71913804","display_name":"interactions","issn_l":"1072-5520","issn":["1072-5520","1558-3449"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Interactions","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028788474","display_name":"Kraig Finstad","orcid":"https://orcid.org/0000-0003-4395-7067"},"institutions":[{"id":"https://openalex.org/I4210158342","display_name":"Intel (United Kingdom)","ror":"https://ror.org/058cxws58","country_code":"GB","type":"company","lineage":["https://openalex.org/I1343180700","https://openalex.org/I4210158342"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Kraig Finstad","raw_affiliation_strings":["Intel Corporation"],"affiliations":[{"raw_affiliation_string":"Intel Corporation","institution_ids":["https://openalex.org/I4210158342"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037076057","display_name":"Wei Xu","orcid":"https://orcid.org/0000-0002-2118-2961"},"institutions":[{"id":"https://openalex.org/I4210158342","display_name":"Intel (United Kingdom)","ror":"https://ror.org/058cxws58","country_code":"GB","type":"company","lineage":["https://openalex.org/I1343180700","https://openalex.org/I4210158342"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Wei Xu","raw_affiliation_strings":["Intel Corporation"],"affiliations":[{"raw_affiliation_string":"Intel Corporation","institution_ids":["https://openalex.org/I4210158342"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028320772","display_name":"Shibani Kapoor","orcid":null},"institutions":[{"id":"https://openalex.org/I4210158342","display_name":"Intel (United Kingdom)","ror":"https://ror.org/058cxws58","country_code":"GB","type":"company","lineage":["https://openalex.org/I1343180700","https://openalex.org/I4210158342"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Shibani Kapoor","raw_affiliation_strings":["Intel Corporation"],"affiliations":[{"raw_affiliation_string":"Intel Corporation","institution_ids":["https://openalex.org/I4210158342"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061608600","display_name":"Sri Canakapalli","orcid":null},"institutions":[{"id":"https://openalex.org/I4210158342","display_name":"Intel (United Kingdom)","ror":"https://ror.org/058cxws58","country_code":"GB","type":"company","lineage":["https://openalex.org/I1343180700","https://openalex.org/I4210158342"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Sri Canakapalli","raw_affiliation_strings":["Intel Corporation"],"affiliations":[{"raw_affiliation_string":"Intel Corporation","institution_ids":["https://openalex.org/I4210158342"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031004403","display_name":"John Gladding","orcid":null},"institutions":[{"id":"https://openalex.org/I4210158342","display_name":"Intel (United Kingdom)","ror":"https://ror.org/058cxws58","country_code":"GB","type":"company","lineage":["https://openalex.org/I1343180700","https://openalex.org/I4210158342"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"John Gladding","raw_affiliation_strings":["Intel Corporation"],"affiliations":[{"raw_affiliation_string":"Intel Corporation","institution_ids":["https://openalex.org/I4210158342"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5028788474"],"corresponding_institution_ids":["https://openalex.org/I4210158342"],"apc_list":null,"apc_paid":null,"fwci":0.961,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.80225959,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"16","issue":"2","first_page":"10","last_page":"14"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9632999897003174,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9632999897003174,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10772","display_name":"Distributed systems and fault tolerance","score":0.9562000036239624,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12288","display_name":"Optimization and Search Problems","score":0.9545999765396118,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/corporation","display_name":"Corporation","score":0.8624395132064819},{"id":"https://openalex.org/keywords/citation","display_name":"Citation","score":0.563004195690155},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5302571654319763},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.493814080953598},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.43416327238082886},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.4335464835166931},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.14676249027252197}],"concepts":[{"id":"https://openalex.org/C2778348171","wikidata":"https://www.wikidata.org/wiki/Q167037","display_name":"Corporation","level":2,"score":0.8624395132064819},{"id":"https://openalex.org/C2778805511","wikidata":"https://www.wikidata.org/wiki/Q1713","display_name":"Citation","level":2,"score":0.563004195690155},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5302571654319763},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.493814080953598},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.43416327238082886},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.4335464835166931},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.14676249027252197},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1487632.1487635","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1487632.1487635","pdf_url":null,"source":{"id":"https://openalex.org/S71913804","display_name":"interactions","issn_l":"1072-5520","issn":["1072-5520","1558-3449"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Interactions","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W1985406152","https://openalex.org/W2085982869"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2347674884","https://openalex.org/W1995891224","https://openalex.org/W4362520165","https://openalex.org/W2347523850","https://openalex.org/W2376288354","https://openalex.org/W2387973599","https://openalex.org/W2377378201","https://openalex.org/W2392209542","https://openalex.org/W1982059167"],"abstract_inverted_index":{"research-article":[0],"Share":[1],"on":[2,108],"FEATUREBridging":[3],"the":[4,109],"gaps":[5],"between":[6],"enterprise":[7],"software":[8],"and":[9,85],"end":[10],"users":[11],"Authors:":[12],"Kraig":[13],"Finstad":[14],"Intel":[15,17,23,25,31,33,39,41,47,49],"Corporation":[16,24,32,40,48],"CorporationView":[18,26,34,42,50],"Profile":[19,27,35,43,51],",":[20,28,36,44],"Wei":[21],"Xu":[22],"Shibani":[29],"Kapoor":[30],"Sri":[37],"Canakapalli":[38],"John":[45],"Gladding":[46],"Authors":[52],"Info":[53],"&":[54],"Claims":[55],"InteractionsVolume":[56],"16Issue":[57],"2March":[58],"+":[59],"April":[60],"2009":[61],"pp":[62],"10\u201314https://doi.org/10.1145/1487632.1487635Published:01":[63],"March":[64],"2009Publication":[65],"History":[66],"9citation705DownloadsMetricsTotal":[67],"Citations9Total":[68],"Downloads705Last":[69],"12":[70],"Months122Last":[71],"6":[72],"weeks16":[73],"Get":[74],"Citation":[75,77,115],"AlertsNew":[76],"Alert":[78],"added!This":[79],"alert":[80,105],"has":[81,100],"been":[82,101],"successfully":[83],"added":[84],"will":[86,90],"be":[87,91],"sent":[88],"to:You":[89],"notified":[92],"whenever":[93],"a":[94,127],"record":[95],"that":[96],"you":[97],"have":[98],"chosen":[99],"cited.To":[102],"manage":[103],"your":[104,120],"preferences,":[106],"click":[107],"button":[110],"below.Manage":[111],"my":[112],"Alerts":[113],"New":[114,128],"Alert!Please":[116],"log":[117],"in":[118],"to":[119,123,125],"account":[121],"Save":[122],"BinderSave":[124],"BinderCreate":[126],"BinderNameCancelCreateExport":[129],"CitationPublisher":[130],"SiteGet":[131],"Access":[132]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2021,"cited_by_count":4},{"year":2019,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-02-27T16:54:17.756197","created_date":"2025-10-10T00:00:00"}
