{"id":"https://openalex.org/W2065980186","doi":"https://doi.org/10.1145/1453175.1453179","title":"Automatic request categorization in internet services","display_name":"Automatic request categorization in internet services","publication_year":2008,"publication_date":"2008-08-31","ids":{"openalex":"https://openalex.org/W2065980186","doi":"https://doi.org/10.1145/1453175.1453179","mag":"2065980186"},"language":"en","primary_location":{"id":"doi:10.1145/1453175.1453179","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1453175.1453179","pdf_url":null,"source":{"id":"https://openalex.org/S4210187660","display_name":"ACM SIGMETRICS Performance Evaluation Review","issn_l":"0163-5999","issn":["0163-5999","1557-9484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGMETRICS Performance Evaluation Review","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015350971","display_name":"Abhishek Sharma","orcid":"https://orcid.org/0000-0001-6848-1603"},"institutions":[{"id":"https://openalex.org/I1174212","display_name":"University of Southern California","ror":"https://ror.org/03taz7m60","country_code":"US","type":"education","lineage":["https://openalex.org/I1174212"]},{"id":"https://openalex.org/I2800817003","display_name":"California Southern University","ror":"https://ror.org/058zz0t50","country_code":"US","type":"education","lineage":["https://openalex.org/I2800817003"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Abhishek B. Sharma","raw_affiliation_strings":["University of Southern California"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Southern California","institution_ids":["https://openalex.org/I1174212","https://openalex.org/I2800817003"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048777417","display_name":"Ranjita Bhagwan","orcid":"https://orcid.org/0009-0009-8714-806X"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]},{"id":"https://openalex.org/I4210124949","display_name":"Microsoft Research (India)","ror":"https://ror.org/02w7f3w92","country_code":"IN","type":"company","lineage":["https://openalex.org/I1290206253","https://openalex.org/I4210124949"]}],"countries":["IN","US"],"is_corresponding":false,"raw_author_name":"Ranjita Bhagwan","raw_affiliation_strings":["Microsoft Research, India","Microsoft Research India#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research, India","institution_ids":["https://openalex.org/I4210124949"]},{"raw_affiliation_string":"Microsoft Research India#TAB#","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008944385","display_name":"Monojit Choudhury","orcid":"https://orcid.org/0000-0001-7473-7839"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]},{"id":"https://openalex.org/I4210124949","display_name":"Microsoft Research (India)","ror":"https://ror.org/02w7f3w92","country_code":"IN","type":"company","lineage":["https://openalex.org/I1290206253","https://openalex.org/I4210124949"]}],"countries":["IN","US"],"is_corresponding":false,"raw_author_name":"Monojit Choudhury","raw_affiliation_strings":["Microsoft Research, India","Microsoft Research India#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research, India","institution_ids":["https://openalex.org/I4210124949"]},{"raw_affiliation_string":"Microsoft Research India#TAB#","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081582862","display_name":"Leana Golubchik","orcid":"https://orcid.org/0000-0001-8353-5040"},"institutions":[{"id":"https://openalex.org/I1174212","display_name":"University of Southern California","ror":"https://ror.org/03taz7m60","country_code":"US","type":"education","lineage":["https://openalex.org/I1174212"]},{"id":"https://openalex.org/I2800817003","display_name":"California Southern University","ror":"https://ror.org/058zz0t50","country_code":"US","type":"education","lineage":["https://openalex.org/I2800817003"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Leana Golubchik","raw_affiliation_strings":["University of Southern California"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Southern California","institution_ids":["https://openalex.org/I1174212","https://openalex.org/I2800817003"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042326103","display_name":"Ramesh Govindan","orcid":"https://orcid.org/0000-0001-8311-8853"},"institutions":[{"id":"https://openalex.org/I1174212","display_name":"University of Southern California","ror":"https://ror.org/03taz7m60","country_code":"US","type":"education","lineage":["https://openalex.org/I1174212"]},{"id":"https://openalex.org/I2800817003","display_name":"California Southern University","ror":"https://ror.org/058zz0t50","country_code":"US","type":"education","lineage":["https://openalex.org/I2800817003"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ramesh Govindan","raw_affiliation_strings":["University of Southern California"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Southern California","institution_ids":["https://openalex.org/I1174212","https://openalex.org/I2800817003"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081366293","display_name":"Geoffrey M. Voelker","orcid":"https://orcid.org/0000-0003-0865-7499"},"institutions":[{"id":"https://openalex.org/I36258959","display_name":"University of California San Diego","ror":"https://ror.org/0168r3w48","country_code":"US","type":"education","lineage":["https://openalex.org/I36258959"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Geoffrey M. Voelker","raw_affiliation_strings":["University of California, San Diego"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of California, San Diego","institution_ids":["https://openalex.org/I36258959"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.677,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.91557278,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"36","issue":"2","first_page":"16","last_page":"25"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10714","display_name":"Software-Defined Networks and 5G","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8544375896453857},{"id":"https://openalex.org/keywords/provisioning","display_name":"Provisioning","score":0.7922229170799255},{"id":"https://openalex.org/keywords/workload","display_name":"Workload","score":0.7591971158981323},{"id":"https://openalex.org/keywords/categorization","display_name":"Categorization","score":0.7550305128097534},{"id":"https://openalex.org/keywords/benchmark","display_name":"Benchmark (surveying)","score":0.6901843547821045},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.6613271832466125},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.6558185815811157},{"id":"https://openalex.org/keywords/aggregate","display_name":"Aggregate (composite)","score":0.4556084871292114},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3280171751976013},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.2646108567714691},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.23856490850448608},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.10301733016967773}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8544375896453857},{"id":"https://openalex.org/C172191483","wikidata":"https://www.wikidata.org/wiki/Q1071806","display_name":"Provisioning","level":2,"score":0.7922229170799255},{"id":"https://openalex.org/C2778476105","wikidata":"https://www.wikidata.org/wiki/Q628539","display_name":"Workload","level":2,"score":0.7591971158981323},{"id":"https://openalex.org/C94124525","wikidata":"https://www.wikidata.org/wiki/Q912550","display_name":"Categorization","level":2,"score":0.7550305128097534},{"id":"https://openalex.org/C185798385","wikidata":"https://www.wikidata.org/wiki/Q1161707","display_name":"Benchmark (surveying)","level":2,"score":0.6901843547821045},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.6613271832466125},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.6558185815811157},{"id":"https://openalex.org/C4679612","wikidata":"https://www.wikidata.org/wiki/Q866298","display_name":"Aggregate (composite)","level":2,"score":0.4556084871292114},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3280171751976013},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.2646108567714691},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.23856490850448608},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.10301733016967773},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.0},{"id":"https://openalex.org/C13280743","wikidata":"https://www.wikidata.org/wiki/Q131089","display_name":"Geodesy","level":1,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0},{"id":"https://openalex.org/C159985019","wikidata":"https://www.wikidata.org/wiki/Q181790","display_name":"Composite material","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/1453175.1453179","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1453175.1453179","pdf_url":null,"source":{"id":"https://openalex.org/S4210187660","display_name":"ACM SIGMETRICS Performance Evaluation Review","issn_l":"0163-5999","issn":["0163-5999","1557-9484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGMETRICS Performance Evaluation Review","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.141.1977","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.141.1977","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.cs.ucsd.edu/~voelker/pubs/insight-hotmetrics08.pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.527.7231","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.527.7231","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://enl.usc.edu/~abhishek/insight_hotmetrics_PER.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5899999737739563,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W98372775","https://openalex.org/W1524673069","https://openalex.org/W1548802052","https://openalex.org/W1581005283","https://openalex.org/W1885418206","https://openalex.org/W1974320436","https://openalex.org/W1986061503","https://openalex.org/W1994282511","https://openalex.org/W1995187905","https://openalex.org/W2011660823","https://openalex.org/W2013294521","https://openalex.org/W2046183884","https://openalex.org/W2066284085","https://openalex.org/W2092424368","https://openalex.org/W2107002253","https://openalex.org/W2118207372","https://openalex.org/W2130235153","https://openalex.org/W2153819496","https://openalex.org/W2160728547","https://openalex.org/W4205778870","https://openalex.org/W4238437855","https://openalex.org/W6603998491"],"related_works":["https://openalex.org/W2165912799","https://openalex.org/W2735662278","https://openalex.org/W2382615723","https://openalex.org/W4311804456","https://openalex.org/W1987484445","https://openalex.org/W2623658258","https://openalex.org/W2143413548","https://openalex.org/W1969219540","https://openalex.org/W2370459448","https://openalex.org/W2105067402"],"abstract_inverted_index":{"Modeling":[0],"system":[1],"performance":[2],"and":[3,14,46,66,89,93,96,124,134],"workload":[4],"characteristics":[5],"has":[6],"become":[7],"essential":[8],"for":[9,15],"efficiently":[10],"provisioning":[11],"Internet":[12],"services":[13],"accurately":[16],"predicting":[17],"future":[18],"resource":[19,40,48,108],"requirements":[20],"on":[21,38,117],"anticipated":[22],"workloads.":[23],"The":[24],"accuracy":[25],"of":[26,35,87,102,114],"these":[27],"models":[28],"benefits":[29],"substantially":[30],"by":[31],"differentiating":[32],"among":[33],"categories":[34,104],"requests":[36,45,68,88],"based":[37],"their":[39,47,106],"usage":[41],"characteristics.":[42],"However,":[43],"categorizing":[44],"demands":[49],"often":[50],"requires":[51,79],"significantly":[52],"more":[53],"monitoring":[54,72],"infrastructure.":[55],"In":[56],"this":[57],"paper,":[58],"we":[59],"describe":[60],"a":[61],"method":[62,78,116],"to":[63],"automatically":[64],"differentiate":[65],"categorize":[67],"without":[69],"requiring":[70],"sophisticated":[71],"techniques.":[73],"Using":[74],"machine":[75],"learning,":[76],"our":[77,115],"only":[80],"aggregate":[81],"measures":[82],"such":[83],"as":[84],"total":[85,91],"number":[86],"the":[90,112,118],"CPU":[92],"network":[94],"demands,":[95],"does":[97],"not":[98],"assume":[99],"prior":[100],"knowledge":[101],"request":[103],"or":[105],"individual":[107],"demands.":[109],"We":[110],"explore":[111],"feasibility":[113],".Net":[119],"PetShop":[120],"4.0":[121],"benchmark":[122],"application,":[123],"show":[125],"that":[126],"it":[127],"works":[128],"well":[129],"while":[130],"being":[131],"lightweight,":[132],"generic,":[133],"easily":[135],"deployable.":[136]},"counts_by_year":[{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":4}],"updated_date":"2026-07-22T07:51:19.307946","created_date":"2025-10-10T00:00:00"}