{"id":"https://openalex.org/W2025544150","doi":"https://doi.org/10.1145/1378773.1378804","title":"Toward establishing trust in adaptive agents","display_name":"Toward establishing trust in adaptive agents","publication_year":2008,"publication_date":"2008-01-13","ids":{"openalex":"https://openalex.org/W2025544150","doi":"https://doi.org/10.1145/1378773.1378804","mag":"2025544150"},"language":"en","primary_location":{"id":"doi:10.1145/1378773.1378804","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1378773.1378804","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th international conference on Intelligent user interfaces","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089582672","display_name":"Alyssa Glass","orcid":null},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alyssa Glass","raw_affiliation_strings":["Stanford University, Stanford, CA"],"affiliations":[{"raw_affiliation_string":"Stanford University, Stanford, CA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043699777","display_name":"Deborah L. McGuinness","orcid":"https://orcid.org/0000-0001-7037-4567"},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Deborah L. McGuinness","raw_affiliation_strings":["Stanford University, Stanford, CA"],"affiliations":[{"raw_affiliation_string":"Stanford University, Stanford, CA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5113463221","display_name":"Michael Wolverton","orcid":null},"institutions":[{"id":"https://openalex.org/I1298353152","display_name":"SRI International","ror":"https://ror.org/05s570m15","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I1298353152"]},{"id":"https://openalex.org/I4210099336","display_name":"Menlo School","ror":"https://ror.org/01240pn49","country_code":"US","type":"education","lineage":["https://openalex.org/I4210099336"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Michael Wolverton","raw_affiliation_strings":["SRI International, Menlo Park, CA","SRI International, Menlo Park,CA#TAB#"],"affiliations":[{"raw_affiliation_string":"SRI International, Menlo Park, CA","institution_ids":["https://openalex.org/I1298353152","https://openalex.org/I4210099336"]},{"raw_affiliation_string":"SRI International, Menlo Park,CA#TAB#","institution_ids":["https://openalex.org/I1298353152","https://openalex.org/I4210099336"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5089582672"],"corresponding_institution_ids":["https://openalex.org/I97018004"],"apc_list":null,"apc_paid":null,"fwci":23.908,"has_fulltext":false,"cited_by_count":207,"citation_normalized_percentile":{"value":0.99308459,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"227","last_page":"236"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9933000206947327,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13471","display_name":"Cognitive Functions and Memory","score":0.9879999756813049,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/autonomy","display_name":"Autonomy","score":0.7432287931442261},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6630873680114746},{"id":"https://openalex.org/keywords/computational-trust","display_name":"Computational trust","score":0.6104604601860046},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5100930333137512},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.4334902763366699},{"id":"https://openalex.org/keywords/complex-adaptive-system","display_name":"Complex adaptive system","score":0.42219656705856323},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.41223758459091187},{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.08977258205413818},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.07920914888381958},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.07631269097328186},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.07298305630683899},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.065146803855896}],"concepts":[{"id":"https://openalex.org/C65414064","wikidata":"https://www.wikidata.org/wiki/Q484105","display_name":"Autonomy","level":2,"score":0.7432287931442261},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6630873680114746},{"id":"https://openalex.org/C160521178","wikidata":"https://www.wikidata.org/wiki/Q5157345","display_name":"Computational trust","level":3,"score":0.6104604601860046},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5100930333137512},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4334902763366699},{"id":"https://openalex.org/C63108463","wikidata":"https://www.wikidata.org/wiki/Q581233","display_name":"Complex adaptive system","level":2,"score":0.42219656705856323},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.41223758459091187},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.08977258205413818},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.07920914888381958},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.07631269097328186},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.07298305630683899},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.065146803855896},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1378773.1378804","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1378773.1378804","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th international conference on Intelligent user interfaces","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320306116","display_name":"U.S. Department of the Interior","ror":"https://ror.org/03v0pmy70"},{"id":"https://openalex.org/F4320332180","display_name":"Defense Advanced Research Projects Agency","ror":"https://ror.org/02caytj08"},{"id":"https://openalex.org/F4320333452","display_name":"Interior Business Center","ror":null}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W54573516","https://openalex.org/W71075600","https://openalex.org/W128966891","https://openalex.org/W173991667","https://openalex.org/W262436420","https://openalex.org/W918491271","https://openalex.org/W1493166632","https://openalex.org/W1517509456","https://openalex.org/W1780765560","https://openalex.org/W1965240572","https://openalex.org/W1971576895","https://openalex.org/W1979387470","https://openalex.org/W1993680470","https://openalex.org/W2001411470","https://openalex.org/W2001468398","https://openalex.org/W2034511689","https://openalex.org/W2045019452","https://openalex.org/W2052977543","https://openalex.org/W2056655156","https://openalex.org/W2096681214","https://openalex.org/W2097319764","https://openalex.org/W2117733879","https://openalex.org/W2125102521","https://openalex.org/W2140020370","https://openalex.org/W2144717869","https://openalex.org/W2146447174","https://openalex.org/W2153912573","https://openalex.org/W2158685692","https://openalex.org/W2751834478","https://openalex.org/W2752491485","https://openalex.org/W6643080826","https://openalex.org/W6681549436"],"related_works":["https://openalex.org/W2505675537","https://openalex.org/W3120435769","https://openalex.org/W4399042091","https://openalex.org/W3209220495","https://openalex.org/W2913706598","https://openalex.org/W1967684283","https://openalex.org/W2919172900","https://openalex.org/W2087011440","https://openalex.org/W2122867552","https://openalex.org/W1568872483"],"abstract_inverted_index":{"As":[0],"adaptive":[1,88,122],"agents":[2,141],"become":[3],"more":[4,16],"complex":[5,87,111],"and":[6,22,54,62,67,96,100],"take":[7],"increasing":[8],"autonomy":[9],"in":[10,46,51,110,139],"their":[11,60],"user's":[12],"lives,":[13],"it":[14],"becomes":[15],"important":[17],"for":[18,117],"users":[19,41,82],"to":[20,32,44,91],"trust":[21,40,50,95,109,147],"understand":[23],"these":[24,47,58,129,140],"agents.":[25,48,123],"Little":[26],"work":[27],"has":[28],"been":[29],"done,":[30],"however,":[31],"study":[33,79],"what":[34],"factors":[35],"influence":[36],"the":[37,52,75,118,134,144],"level":[38],"of":[39,77,83,120,128,136,146],"are":[42],"willing":[43],"place":[45],"Without":[49],"actions":[53],"results":[55,76],"produced":[56],"by":[57,150],"agents,":[59],"use":[61],"adoption":[63],"as":[64],"trusted":[65],"assistants":[66],"partners":[68],"will":[69],"be":[70],"severely":[71],"limited.":[72],"We":[73,98,113],"present":[74],"a":[78],"among":[80],"test":[81],"CALO,":[84],"one":[85],"such":[86],"agent":[89],"system,":[90],"investigate":[92],"themes":[93,104],"surrounding":[94],"understandability.":[97],"identify":[99],"discuss":[101],"eight":[102],"major":[103],"that":[105,133],"significantly":[106],"impact":[107],"user":[108],"systems.":[112],"further":[114],"provide":[115],"guidelines":[116],"design":[119],"trustable":[121],"Based":[124],"on":[125],"our":[126],"analysis":[127],"results,":[130],"we":[131],"conclude":[132],"availability":[135],"explanation":[137],"capabilities":[138],"can":[142],"address":[143],"majority":[145],"concerns":[148],"identified":[149],"users.":[151]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":13},{"year":2022,"cited_by_count":17},{"year":2021,"cited_by_count":29},{"year":2020,"cited_by_count":16},{"year":2019,"cited_by_count":13},{"year":2018,"cited_by_count":20},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":7},{"year":2014,"cited_by_count":11},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":13}],"updated_date":"2026-04-16T08:26:57.006410","created_date":"2025-10-10T00:00:00"}