{"id":"https://openalex.org/W2013052572","doi":"https://doi.org/10.1145/1328690.1328702","title":"Capacity planning, quality of service and price wars","display_name":"Capacity planning, quality of service and price wars","publication_year":2007,"publication_date":"2007-12-01","ids":{"openalex":"https://openalex.org/W2013052572","doi":"https://doi.org/10.1145/1328690.1328702","mag":"2013052572"},"language":"en","primary_location":{"id":"doi:10.1145/1328690.1328702","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1328690.1328702","pdf_url":null,"source":{"id":"https://openalex.org/S4210187660","display_name":"ACM SIGMETRICS Performance Evaluation Review","issn_l":"0163-5999","issn":["0163-5999","1557-9484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGMETRICS Performance Evaluation Review","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5110042006","display_name":"Parijat Dube","orcid":null},"institutions":[{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Parijat Dube","raw_affiliation_strings":["IBM T. J. Watson Research Center, Yorktown Heights, NY","IBM -- T. J. Watson Research Center, Yorktown Heights, NY"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM T. J. Watson Research Center, Yorktown Heights, NY","institution_ids":["https://openalex.org/I4210114115"]},{"raw_affiliation_string":"IBM -- T. J. Watson Research Center, Yorktown Heights, NY","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062974074","display_name":"Corinne Touati","orcid":"https://orcid.org/0000-0001-8832-3872"},"institutions":[{"id":"https://openalex.org/I1326498283","display_name":"Institut national de recherche en sciences et technologies du num\u00e9rique","ror":"https://ror.org/02kvxyf05","country_code":"FR","type":"government","lineage":["https://openalex.org/I1326498283"]},{"id":"https://openalex.org/I4210104430","display_name":"Laboratoire d'Informatique de Grenoble","ror":"https://ror.org/01c8rcg82","country_code":"FR","type":"facility","lineage":["https://openalex.org/I106785703","https://openalex.org/I1294671590","https://openalex.org/I1294671590","https://openalex.org/I1326498283","https://openalex.org/I4210104430","https://openalex.org/I4210159245","https://openalex.org/I899635006","https://openalex.org/I899635006"]},{"id":"https://openalex.org/I899635006","display_name":"Universit\u00e9 Grenoble Alpes","ror":"https://ror.org/02rx3b187","country_code":"FR","type":"education","lineage":["https://openalex.org/I899635006"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Corinne Touati","raw_affiliation_strings":["INRIA-LIG, Grenoble, France","INRIA/LIG, Grenoble, France#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"INRIA-LIG, Grenoble, France","institution_ids":["https://openalex.org/I1326498283","https://openalex.org/I4210104430","https://openalex.org/I899635006"]},{"raw_affiliation_string":"INRIA/LIG, Grenoble, France#TAB#","institution_ids":["https://openalex.org/I1326498283","https://openalex.org/I4210104430"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070946273","display_name":"Laura Wynter","orcid":"https://orcid.org/0000-0001-5169-0214"},"institutions":[{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Laura Wynter","raw_affiliation_strings":["IBM T. J. Watson Research Center, Yorktown Heights, NY","IBM -- T. J. Watson Research Center, Yorktown Heights, NY"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM T. J. Watson Research Center, Yorktown Heights, NY","institution_ids":["https://openalex.org/I4210114115"]},{"raw_affiliation_string":"IBM -- T. J. Watson Research Center, Yorktown Heights, NY","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.3364,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.8859392,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"35","issue":"3","first_page":"31","last_page":"33"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.980400025844574,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11182","display_name":"Auction Theory and Applications","score":0.9745000004768372,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.5901731252670288},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.5706437826156616},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.540876030921936},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5250318646430969},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.5202435255050659},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.507150411605835},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.43891531229019165},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.4363424479961395},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.38601911067962646},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3305235207080841},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.3266814053058624},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.20902594923973083},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.1984977424144745},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.10663196444511414}],"concepts":[{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.5901731252670288},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.5706437826156616},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.540876030921936},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5250318646430969},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.5202435255050659},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.507150411605835},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.43891531229019165},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.4363424479961395},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.38601911067962646},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3305235207080841},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.3266814053058624},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.20902594923973083},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.1984977424144745},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.10663196444511414},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1328690.1328702","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1328690.1328702","pdf_url":null,"source":{"id":"https://openalex.org/S4210187660","display_name":"ACM SIGMETRICS Performance Evaluation Review","issn_l":"0163-5999","issn":["0163-5999","1557-9484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGMETRICS Performance Evaluation Review","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.41999998688697815,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W1502439449","https://openalex.org/W1577315008","https://openalex.org/W2020739317","https://openalex.org/W2059002837","https://openalex.org/W2068649504","https://openalex.org/W2096496238","https://openalex.org/W2096559278","https://openalex.org/W2099019688","https://openalex.org/W2102181367","https://openalex.org/W2105091848","https://openalex.org/W2109693714","https://openalex.org/W2124308153","https://openalex.org/W2134700101","https://openalex.org/W2147368141","https://openalex.org/W2159715570","https://openalex.org/W2913042775"],"related_works":["https://openalex.org/W2323516465","https://openalex.org/W4238615239","https://openalex.org/W2063960996","https://openalex.org/W2085045797","https://openalex.org/W2170179501","https://openalex.org/W2365647353","https://openalex.org/W1998565590","https://openalex.org/W2061423566","https://openalex.org/W2342975177","https://openalex.org/W2135735066"],"abstract_inverted_index":{"We":[0,41,56],"model":[1,81],"the":[2,43,58],"relationship":[3],"between":[4],"capacity,":[5],"Quality":[6],"of":[7,13,45,48,60,86],"Service":[8],"(QoS)":[9],"and":[10,22,32,53,75],"offered":[11],"prices":[12],"service":[14],"providers":[15,49,74],"in":[16],"a":[17],"competitive":[18],"e-services":[19],"market.":[20],"Capacity":[21],"QoS":[23,31],"are":[24,34],"linked":[25],"through":[26,36],"simple":[27],"queueing":[28],"formulae":[29],"while":[30],"price":[33],"coupled":[35],"distributions":[37],"on":[38],"customer":[39],"preferences.":[40],"study":[42],"sensitivity":[44],"market":[46,54],"share":[47],"to":[50,67,69,94],"price,":[51],"capacity":[52],"size.":[55],"revisit":[57],"notion":[59],"\"price":[61],"wars\"":[62],"that":[63,77],"has":[64],"been":[65],"shown":[66],"lead":[68,93],"zero":[70,95],"profits":[71],"for":[72],"all":[73],"conclude":[76],"our":[78],"more":[79],"general":[80],"does":[82],"admit":[83],"some":[84],"form":[85],"anomalous":[87],"behavior,":[88],"but":[89],"which":[90],"need":[91],"not":[92],"profits.":[96]},"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2026-07-22T07:51:19.307946","created_date":"2025-10-10T00:00:00"}
