{"id":"https://openalex.org/W2018376500","doi":"https://doi.org/10.1145/1328057.1328142","title":"Choices and challenges in e-government field force automation projects","display_name":"Choices and challenges in e-government field force automation projects","publication_year":2007,"publication_date":"2007-12-10","ids":{"openalex":"https://openalex.org/W2018376500","doi":"https://doi.org/10.1145/1328057.1328142","mag":"2018376500"},"language":"en","primary_location":{"id":"doi:10.1145/1328057.1328142","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1328057.1328142","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 1st international conference on Theory and practice of electronic governance","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058879972","display_name":"H. Sch\u00f6ll","orcid":"https://orcid.org/0000-0002-6168-3445"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Hans J (Jochen) Scholl","raw_affiliation_strings":["University of Washington"],"affiliations":[{"raw_affiliation_string":"University of Washington","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109309339","display_name":"Shuhua Liu","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Shuhua Liu","raw_affiliation_strings":["University of Washington"],"affiliations":[{"raw_affiliation_string":"University of Washington","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037069698","display_name":"Raya Fidel","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Raya Fidel","raw_affiliation_strings":["University of Washington"],"affiliations":[{"raw_affiliation_string":"University of Washington","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065852947","display_name":"Kristene Unsworth","orcid":null},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kristene Unsworth","raw_affiliation_strings":["University of Washington"],"affiliations":[{"raw_affiliation_string":"University of Washington","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5058879972"],"corresponding_institution_ids":["https://openalex.org/I201448701"],"apc_list":null,"apc_paid":null,"fwci":11.8087,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.97947338,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"408","last_page":"416"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9896000027656555,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10273","display_name":"IoT and Edge/Fog Computing","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7004665732383728},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.5970527529716492},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.5862924456596375},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5803327560424805},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5155913233757019},{"id":"https://openalex.org/keywords/productivity","display_name":"Productivity","score":0.5050433278083801},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4924226999282837},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4613736867904663},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4385468363761902},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.41289401054382324},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3836345672607422},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.38092291355133057},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.35316935181617737},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3487125039100647},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3291398286819458},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.2296450436115265},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.22345367074012756},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.20221680402755737},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.16304835677146912}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7004665732383728},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.5970527529716492},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.5862924456596375},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5803327560424805},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5155913233757019},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.5050433278083801},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4924226999282837},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4613736867904663},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4385468363761902},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.41289401054382324},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3836345672607422},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.38092291355133057},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.35316935181617737},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3487125039100647},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3291398286819458},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2296450436115265},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.22345367074012756},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20221680402755737},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.16304835677146912},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1328057.1328142","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1328057.1328142","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 1st international conference on Theory and practice of electronic governance","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G3898235384","display_name":null,"funder_award_id":"535088","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":59,"referenced_works":["https://openalex.org/W3621845","https://openalex.org/W35973115","https://openalex.org/W53887612","https://openalex.org/W88961154","https://openalex.org/W101223594","https://openalex.org/W190665909","https://openalex.org/W1487478267","https://openalex.org/W1508863973","https://openalex.org/W1525826344","https://openalex.org/W1550840327","https://openalex.org/W1552753267","https://openalex.org/W1552999716","https://openalex.org/W1598776962","https://openalex.org/W1604950779","https://openalex.org/W1964244297","https://openalex.org/W1964772738","https://openalex.org/W1966331977","https://openalex.org/W1977341827","https://openalex.org/W1985998093","https://openalex.org/W1989557000","https://openalex.org/W1992175916","https://openalex.org/W1992602414","https://openalex.org/W1994059253","https://openalex.org/W2003207753","https://openalex.org/W2005497495","https://openalex.org/W2008500645","https://openalex.org/W2016388240","https://openalex.org/W2017041372","https://openalex.org/W2019919868","https://openalex.org/W2020222162","https://openalex.org/W2021146256","https://openalex.org/W2027147734","https://openalex.org/W2027599731","https://openalex.org/W2029849833","https://openalex.org/W2030796532","https://openalex.org/W2033024459","https://openalex.org/W2041318031","https://openalex.org/W2054383131","https://openalex.org/W2058411485","https://openalex.org/W2065149423","https://openalex.org/W2068241870","https://openalex.org/W2077722596","https://openalex.org/W2082024298","https://openalex.org/W2083423619","https://openalex.org/W2130086795","https://openalex.org/W2134431678","https://openalex.org/W2137962772","https://openalex.org/W2141612720","https://openalex.org/W2158868199","https://openalex.org/W2163419627","https://openalex.org/W2164050281","https://openalex.org/W2316233502","https://openalex.org/W2907899433","https://openalex.org/W3015837592","https://openalex.org/W3124805230","https://openalex.org/W4285719527","https://openalex.org/W4300544651","https://openalex.org/W6604138532","https://openalex.org/W6633347111"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W1981780420","https://openalex.org/W2182707996","https://openalex.org/W45233828","https://openalex.org/W2964988449","https://openalex.org/W2397952901","https://openalex.org/W2029380707","https://openalex.org/W4255934811","https://openalex.org/W2465382974","https://openalex.org/W3124893756"],"abstract_inverted_index":{"Field":[0],"Force":[1],"Automation":[2],"(FFA)":[3],"has":[4],"been":[5],"introduced":[6,109],"as":[7,73],"the":[8,12,20,36,43,75,83,95,101,137,140,144,157,163,188,215,219],"summary":[9],"term":[10],"for":[11,154],"redesign":[13],"of":[14,24,45,77,103,139,152,162,199,218],"workflows":[15],"and":[16,30,54,65,90,143,159,186,221],"business":[17],"processes":[18],"in":[19,57,62,68,74,82,111,126,133,179,194,223],"field":[21,49],"by":[22,47],"means":[23],"fully":[25],"mobile":[26,52],"wirelessly":[27],"connected":[28],"technologies":[29,53],"applications.":[31,55],"In":[32,181],"practice,":[33],"governments":[34,191],"around":[35],"world":[37],"have":[38,99,148],"increasingly":[39],"begun":[40],"to":[41,93,124,174,176,214],"explore":[42],"potential":[44],"FFA":[46,56,85,110,121,145,164,178,195,208],"equipping":[48],"crews":[50],"with":[51],"government":[58,107],"promises":[59],"substantial":[60],"gains":[61],"crew":[63],"productivity":[64],"information":[66],"quality":[67],"on-site":[69],"decision":[70],"making.":[71],"However,":[72],"case":[76,102],"other":[78,207],"far-reaching":[79],"technology-enabled":[80],"changes":[81],"past,":[84],"requires":[86],"numerous":[87],"technical,":[88],"organizational,":[89],"social":[91],"adjustments":[92],"reach":[94],"targeted":[96],"potential.":[97],"We":[98],"studied":[100],"a":[104,117,150],"US":[105],"city":[106],"that":[108,190,203],"its":[112],"public":[113],"utilities":[114],"service":[115],"units":[116],"while":[118],"ago.":[119],"While":[120,166],"lives":[122],"up":[123],"promise":[125],"some":[127,167],"areas,":[128],"it":[129,204],"does":[130],"not":[131],"so":[132],"others.":[134],"Based":[135],"on":[136],"analyses":[138],"work":[141],"context":[142],"uses,":[146],"we":[147,184],"developed":[149],"set":[151],"recommendations":[153,168],"improving":[155],"both":[156],"technical":[158],"organizational":[160],"sides":[161],"approach.":[165],"might":[169],"be":[170],"case-specific,":[171],"others":[172],"appear":[173],"apply":[175],"e-Government":[177,224],"general.":[180],"this":[182,200],"paper,":[183],"detail":[185],"discuss":[187],"choices":[189,222],"may":[192],"face":[193],"projects.":[196,209],"The":[197,210],"contribution":[198],"paper":[201,211],"is":[202],"helps":[205],"guide":[206],"also":[212],"adds":[213],"academic":[216],"understanding":[217],"challenges":[220],"FFA.":[225]},"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2012,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
