{"id":"https://openalex.org/W2049001912","doi":"https://doi.org/10.1145/1235000.1235048","title":"Understanding multicultural differences in online satisfaction","display_name":"Understanding multicultural differences in online satisfaction","publication_year":2007,"publication_date":"2007-04-19","ids":{"openalex":"https://openalex.org/W2049001912","doi":"https://doi.org/10.1145/1235000.1235048","mag":"2049001912"},"language":"en","primary_location":{"id":"doi:10.1145/1235000.1235048","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1235000.1235048","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020579925","display_name":"Kyootai Lee","orcid":"https://orcid.org/0000-0002-0118-0192"},"institutions":[{"id":"https://openalex.org/I208333798","display_name":"University of Missouri\u2013St. Louis","ror":"https://ror.org/037cnag11","country_code":"US","type":"education","lineage":["https://openalex.org/I208333798"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Kyootai Lee","raw_affiliation_strings":["University of Missouri - St. Louis, St. Louis, MO","University of Missouri, St. Louis, St. Louis, MO#TAB#"],"affiliations":[{"raw_affiliation_string":"University of Missouri - St. Louis, St. Louis, MO","institution_ids":["https://openalex.org/I208333798"]},{"raw_affiliation_string":"University of Missouri, St. Louis, St. Louis, MO#TAB#","institution_ids":["https://openalex.org/I208333798"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100901361","display_name":"Kailash Joshi","orcid":null},"institutions":[{"id":"https://openalex.org/I208333798","display_name":"University of Missouri\u2013St. Louis","ror":"https://ror.org/037cnag11","country_code":"US","type":"education","lineage":["https://openalex.org/I208333798"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kailash Joshi","raw_affiliation_strings":["University of Missouri - St. Louis, St. Louis, MO","University of Missouri, St. Louis, St. Louis, MO#TAB#"],"affiliations":[{"raw_affiliation_string":"University of Missouri - St. Louis, St. Louis, MO","institution_ids":["https://openalex.org/I208333798"]},{"raw_affiliation_string":"University of Missouri, St. Louis, St. Louis, MO#TAB#","institution_ids":["https://openalex.org/I208333798"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088388002","display_name":"Ronan McIvor","orcid":"https://orcid.org/0000-0003-0536-1158"},"institutions":[{"id":"https://openalex.org/I138801177","display_name":"University of Ulster","ror":"https://ror.org/01yp9g959","country_code":"GB","type":"education","lineage":["https://openalex.org/I138801177"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ronan McIvor","raw_affiliation_strings":["University of Ulster, N. Ireland","University of Ulster, N. Ireland#TAB#"],"affiliations":[{"raw_affiliation_string":"University of Ulster, N. Ireland","institution_ids":["https://openalex.org/I138801177"]},{"raw_affiliation_string":"University of Ulster, N. Ireland#TAB#","institution_ids":["https://openalex.org/I138801177"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5020579925"],"corresponding_institution_ids":["https://openalex.org/I208333798"],"apc_list":null,"apc_paid":null,"fwci":1.0354,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.80424371,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"209","last_page":"212"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11454","display_name":"Cultural Differences and Values","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11454","display_name":"Cultural Differences and Values","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/multiculturalism","display_name":"Multiculturalism","score":0.6564855575561523},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5356494784355164},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3137299418449402},{"id":"https://openalex.org/keywords/pedagogy","display_name":"Pedagogy","score":0.05932527780532837}],"concepts":[{"id":"https://openalex.org/C542530943","wikidata":"https://www.wikidata.org/wiki/Q190656","display_name":"Multiculturalism","level":2,"score":0.6564855575561523},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5356494784355164},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3137299418449402},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.05932527780532837}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1235000.1235048","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1235000.1235048","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1506738637","https://openalex.org/W1570182486","https://openalex.org/W1974902181","https://openalex.org/W1986401249","https://openalex.org/W1992964057","https://openalex.org/W2016240784","https://openalex.org/W2024888860","https://openalex.org/W2028184439","https://openalex.org/W2064685466","https://openalex.org/W2077219592","https://openalex.org/W2081202941","https://openalex.org/W2081228936","https://openalex.org/W2083162801","https://openalex.org/W2093854922","https://openalex.org/W2113352630","https://openalex.org/W2121450753","https://openalex.org/W2145098753","https://openalex.org/W2151607493","https://openalex.org/W2324711991","https://openalex.org/W2558055109","https://openalex.org/W2599571433","https://openalex.org/W3017523850","https://openalex.org/W3122535236","https://openalex.org/W4251859756"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2357334921","https://openalex.org/W2390279801","https://openalex.org/W2376854813","https://openalex.org/W2317384399","https://openalex.org/W3161074973","https://openalex.org/W4244698631","https://openalex.org/W3154800269","https://openalex.org/W3043631479"],"abstract_inverted_index":{"Understanding":[0],"cultural":[1],"divergence":[2],"and":[3,49,68,77,99,106],"issues":[4],"related":[5,29],"to":[6,23,30,51,82],"it":[7,20],"are":[8],"vital":[9],"for":[10],"enhancing":[11],"international":[12],"business.":[13],"With":[14],"the":[15,54,57,64,85],"global":[16],"reach":[17],"of":[18,35,45,59],"Internet,":[19],"is":[21,80],"important":[22],"study":[24,41],"consumer":[25,47,92],"behavior":[26],"across":[27],"cultures":[28],"online":[31,46,91],"shopping.":[32],"As":[33],"part":[34],"an":[36],"ongoing":[37],"research":[38],"project,":[39],"this":[40],"identifies":[42],"a":[43],"model":[44,55,73,95],"satisfaction,":[48],"aims":[50],"empirically":[52,83],"investigate":[53],"in":[56,87],"context":[58],"three":[60],"different":[61],"cultures,":[62],"namely":[63],"UK,":[65],"United":[66],"States,":[67],"South":[69],"Korea.":[70],"An":[71],"integrated":[72],"developed":[74],"by":[75,103],"Lee":[76],"Joshi":[78],"(2006b)":[79],"adopted":[81],"test":[84],"differences":[86],"antecedent":[88],"influences":[89],"on":[90,97],"satisfaction.":[93],"The":[94],"relies":[96],"literature":[98],"theoretical":[100],"foundations":[101],"provided":[102],"psychology,":[104],"marketing,":[105],"MIS":[107],"literature.":[108]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
