{"id":"https://openalex.org/W2106570818","doi":"https://doi.org/10.1145/1183236.1183256","title":"Web site success metrics","display_name":"Web site success metrics","publication_year":2006,"publication_date":"2006-12-01","ids":{"openalex":"https://openalex.org/W2106570818","doi":"https://doi.org/10.1145/1183236.1183256","mag":"2106570818"},"language":"en","primary_location":{"id":"doi:10.1145/1183236.1183256","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1183236.1183256","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5086852289","display_name":"France B\u00e9langer","orcid":"https://orcid.org/0000-0002-3213-2636"},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"France Belanger","raw_affiliation_strings":["Virginia Tech in Blacksburg, VA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virginia Tech in Blacksburg, VA","institution_ids":["https://openalex.org/I859038795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075964389","display_name":"Weiguo Fan","orcid":"https://orcid.org/0000-0003-1272-5538"},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Weiguo Fan","raw_affiliation_strings":["Virginia Tech"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virginia Tech","institution_ids":["https://openalex.org/I859038795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111562376","display_name":"L. Christian Schaupp","orcid":null},"institutions":[{"id":"https://openalex.org/I153901656","display_name":"University of North Carolina Wilmington","ror":"https://ror.org/02t0qr014","country_code":"US","type":"education","lineage":["https://openalex.org/I153901656"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"L. Christian Schaupp","raw_affiliation_strings":["University of North Carolina-Wilmington"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of North Carolina-Wilmington","institution_ids":["https://openalex.org/I153901656"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087677475","display_name":"Anjala S. Krishen","orcid":"https://orcid.org/0000-0002-4749-5130"},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Anjala Krishen","raw_affiliation_strings":["Virginia Tech"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virginia Tech","institution_ids":["https://openalex.org/I859038795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048077237","display_name":"Jeannine Everhart","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jeannine Everhart","raw_affiliation_strings":["New City Media in Blacksburg, VA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"New City Media in Blacksburg, VA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023295756","display_name":"David Poteet","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"David Poteet","raw_affiliation_strings":["New City Media in Blacksburg, VA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"New City Media in Blacksburg, VA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5113861354","display_name":"Kent Nakamoto","orcid":null},"institutions":[{"id":"https://openalex.org/I859038795","display_name":"Virginia Tech","ror":"https://ror.org/02smfhw86","country_code":"US","type":"education","lineage":["https://openalex.org/I859038795"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kent Nakamoto","raw_affiliation_strings":["Virginia Tech"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virginia Tech","institution_ids":["https://openalex.org/I859038795"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5086852289"],"corresponding_institution_ids":["https://openalex.org/I859038795"],"apc_list":null,"apc_paid":null,"fwci":10.3371,"has_fulltext":false,"cited_by_count":66,"citation_normalized_percentile":{"value":0.97651828,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"49","issue":"12","first_page":"114","last_page":"116"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9894999861717224,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9830999970436096,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/virginia-tech","display_name":"Virginia tech","score":0.8335200548171997},{"id":"https://openalex.org/keywords/citation","display_name":"Citation","score":0.6305966973304749},{"id":"https://openalex.org/keywords/web-site","display_name":"Web site","score":0.5511792898178101},{"id":"https://openalex.org/keywords/library-science","display_name":"Library science","score":0.4722912907600403},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.38945719599723816},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3726534843444824},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.35726988315582275},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.2151021957397461}],"concepts":[{"id":"https://openalex.org/C2984969020","wikidata":"https://www.wikidata.org/wiki/Q65379","display_name":"Virginia tech","level":2,"score":0.8335200548171997},{"id":"https://openalex.org/C2778805511","wikidata":"https://www.wikidata.org/wiki/Q1713","display_name":"Citation","level":2,"score":0.6305966973304749},{"id":"https://openalex.org/C2984519610","wikidata":"https://www.wikidata.org/wiki/Q35127","display_name":"Web site","level":3,"score":0.5511792898178101},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.4722912907600403},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.38945719599723816},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3726534843444824},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.35726988315582275},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.2151021957397461}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1183236.1183256","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1183236.1183256","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W2013531370","https://openalex.org/W2023407407","https://openalex.org/W2057012437","https://openalex.org/W2088114816","https://openalex.org/W2158809862","https://openalex.org/W2178030295"],"related_works":["https://openalex.org/W255623911","https://openalex.org/W291827334","https://openalex.org/W2766007331","https://openalex.org/W1601617767","https://openalex.org/W2027911892","https://openalex.org/W1606752009","https://openalex.org/W4245697572","https://openalex.org/W277486614","https://openalex.org/W2419063854","https://openalex.org/W2015915702"],"abstract_inverted_index":{"article":[0],"Share":[1],"on":[2,151],"Web":[3],"site":[4],"success":[5],"metrics:":[6],"addressing":[7],"the":[8,101,152],"duality":[9],"of":[10,39,43,100],"goals":[11],"Authors:":[12],"France":[13],"Belanger":[14],"Virginia":[15,20,29,31,50,52,90,92],"Tech":[16,21,30,51,91],"in":[17,22,61,67,77,83,160],"Blacksburg,":[18,23,62,68,78,84],"VA":[19,63,79],"VAView":[24,69,85],"Profile":[25,33,46,54,70,86,94],",":[26,34,47,55,71,87],"Weiguo":[27],"Fan":[28],"TechView":[32,53,93],"L.":[35],"Christian":[36],"Schaupp":[37],"University":[38,42],"North":[40,44],"Carolina-Wilmington":[41],"Carolina-WilmingtonView":[45],"Anjala":[48],"Krishen":[49],"Jeannine":[56],"Everhart":[57],"New":[58,64,74,80,170],"City":[59,65,75,81],"Media":[60,66,76,82],"David":[72],"Poteet":[73],"Kent":[88],"Nakamoto":[89],"Authors":[95],"Info":[96],"&":[97],"Claims":[98],"Communications":[99],"ACMVolume":[102],"49Issue":[103],"12December":[104],"2006pp":[105],"114\u2013116https://doi.org/10.1145/1183236.1183256Published:01":[106],"December":[107],"2006Publication":[108],"History":[109],"48citation1,668DownloadsMetricsTotal":[110],"Citations48Total":[111],"Downloads1,668Last":[112],"12":[113],"Months24Last":[114],"6":[115],"weeks1":[116],"Get":[117],"Citation":[118,120,157],"AlertsNew":[119,156],"Alert":[121],"added!This":[122],"alert":[123,148],"has":[124,143],"been":[125,144],"successfully":[126],"added":[127],"and":[128],"will":[129,133],"be":[130,134],"sent":[131],"to:You":[132],"notified":[135],"whenever":[136],"a":[137,169],"record":[138],"that":[139],"you":[140],"have":[141],"chosen":[142],"cited.To":[145],"manage":[146],"your":[147,162],"preferences,":[149],"click":[150],"button":[153],"below.Manage":[154],"my":[155],"Alert!Please":[158],"log":[159],"to":[161,165,167],"account":[163],"Save":[164],"BinderSave":[166],"BinderCreate":[168],"BinderNameCancelCreateExport":[171],"CitationPublisher":[172],"SiteGet":[173],"Access":[174]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":9}],"updated_date":"2026-05-27T09:02:27.158192","created_date":"2025-10-10T00:00:00"}