{"id":"https://openalex.org/W2021045235","doi":"https://doi.org/10.1145/1125451.1125453","title":"Usability from the CIO's perspective","display_name":"Usability from the CIO's perspective","publication_year":2006,"publication_date":"2006-04-21","ids":{"openalex":"https://openalex.org/W2021045235","doi":"https://doi.org/10.1145/1125451.1125453","mag":"2021045235"},"language":"en","primary_location":{"id":"doi:10.1145/1125451.1125453","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1125451.1125453","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '06 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054166764","display_name":"James A. Euchner","orcid":null},"institutions":[{"id":"https://openalex.org/I4210129833","display_name":"Pitney Bowes (United States)","ror":"https://ror.org/03fs66f88","country_code":"US","type":"company","lineage":["https://openalex.org/I4210129833"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"James Euchner","raw_affiliation_strings":["Pitney Bowes, Shelton, CT"],"affiliations":[{"raw_affiliation_string":"Pitney Bowes, Shelton, CT","institution_ids":["https://openalex.org/I4210129833"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111614791","display_name":"Todd A. Thompson","orcid":null},"institutions":[{"id":"https://openalex.org/I4210107685","display_name":"JetBlue (United States)","ror":"https://ror.org/01pkcvt97","country_code":"US","type":"company","lineage":["https://openalex.org/I4210107685"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Todd Thompson","raw_affiliation_strings":["JetBlue Airways, Forest Hills, NY"],"affiliations":[{"raw_affiliation_string":"JetBlue Airways, Forest Hills, NY","institution_ids":["https://openalex.org/I4210107685"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062448697","display_name":"Keith McGarr","orcid":null},"institutions":[{"id":"https://openalex.org/I4210160498","display_name":"RELX Group (United States)","ror":"https://ror.org/05k2n4n22","country_code":"US","type":"company","lineage":["https://openalex.org/I4210160498","https://openalex.org/I4210160603"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Keith McGarr","raw_affiliation_strings":["Reed-Elsevier, New York, NY"],"affiliations":[{"raw_affiliation_string":"Reed-Elsevier, New York, NY","institution_ids":["https://openalex.org/I4210160498"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036789640","display_name":"Ron Blitstein","orcid":null},"institutions":[{"id":"https://openalex.org/I4210115135","display_name":"Healthcentric Advisors","ror":"https://ror.org/023pmtm07","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210115135"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ron Blitstein","raw_affiliation_strings":["IMprove Technology Advisors, LLC., Westport, CT"],"affiliations":[{"raw_affiliation_string":"IMprove Technology Advisors, LLC., Westport, CT","institution_ids":["https://openalex.org/I4210115135"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5026124470","display_name":"Jim Roche","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jim Roche","raw_affiliation_strings":["The Research Board, New York, NY"],"affiliations":[{"raw_affiliation_string":"The Research Board, New York, NY","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5054166764"],"corresponding_institution_ids":["https://openalex.org/I4210129833"],"apc_list":null,"apc_paid":null,"fwci":0.6426,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.77619652,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"4"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.7466999888420105,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.7466999888420105,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.7236999869346619,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.6690000295639038,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9396425485610962},{"id":"https://openalex.org/keywords/usable","display_name":"USable","score":0.8400381803512573},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.7273708581924438},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6005585789680481},{"id":"https://openalex.org/keywords/frustration","display_name":"Frustration","score":0.5449248552322388},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.432338148355484},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3719469904899597},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3186582326889038},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.20959872007369995},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.20820364356040955},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.10914674401283264}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9396425485610962},{"id":"https://openalex.org/C2780615836","wikidata":"https://www.wikidata.org/wiki/Q2471869","display_name":"USable","level":2,"score":0.8400381803512573},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.7273708581924438},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6005585789680481},{"id":"https://openalex.org/C38710091","wikidata":"https://www.wikidata.org/wiki/Q192242","display_name":"Frustration","level":2,"score":0.5449248552322388},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.432338148355484},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3719469904899597},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3186582326889038},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.20959872007369995},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20820364356040955},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.10914674401283264},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1125451.1125453","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1125451.1125453","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '06 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2380568010","https://openalex.org/W2370937237","https://openalex.org/W921996089","https://openalex.org/W2364246437","https://openalex.org/W2386183613","https://openalex.org/W2348739292","https://openalex.org/W2100120627","https://openalex.org/W2374204729","https://openalex.org/W2545574652","https://openalex.org/W2002936267"],"abstract_inverted_index":{"There":[0,18],"is":[1,19],"significant":[2],"frustration":[3,22],"among":[4,23],"business":[5],"leaders":[6],"and":[7,65,68,81,92],"CIOs":[8,56],"concerning":[9],"the":[10,16,27,48,58,66,79],"success":[11],"of":[12,47,62],"their":[13],"systems":[14,35,64,90],"in":[15,34],"field.":[17],"an":[20],"equal":[21],"HCI":[24],"professionals":[25],"at":[26],"marginalized":[28],"role":[29],"that":[30,83],"usability":[31,88],"often":[32],"plays":[33],"development":[36],"efforts.":[37],"These":[38],"frustrations":[39],"are,":[40],"to":[41,86],"a":[42],"large":[43],"extent,":[44],"two":[45],"sides":[46],"same":[49],"coin.":[50],"This":[51],"panel":[52],"will":[53,77],"consider":[54],"how":[55],"manage":[57],"apparently":[59],"competing":[60],"challenges":[61],"faster/better/cheaper":[63],"time":[67],"money":[69],"required":[70],"for":[71],"developing":[72],"highly":[73],"usable":[74],"systems.":[75],"They":[76],"discuss":[78],"strategies":[80],"techniques":[82],"they":[84],"use":[85],"integrate":[87],"into":[89],"design":[91],"development.":[93]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}