{"id":"https://openalex.org/W1977512181","doi":"https://doi.org/10.1145/1089551.1089594","title":"Research of trust on B2C electronic commerce","display_name":"Research of trust on B2C electronic commerce","publication_year":2005,"publication_date":"2005-01-01","ids":{"openalex":"https://openalex.org/W1977512181","doi":"https://doi.org/10.1145/1089551.1089594","mag":"1977512181"},"language":"en","primary_location":{"id":"doi:10.1145/1089551.1089594","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1089551.1089594","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th international conference on Electronic commerce  - ICEC '05","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054733321","display_name":"Zeng Xiaochun","orcid":null},"institutions":[{"id":"https://openalex.org/I87445476","display_name":"Xi'an Jiaotong University","ror":"https://ror.org/017zhmm22","country_code":"CN","type":"education","lineage":["https://openalex.org/I87445476"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiaochun Zeng","raw_affiliation_strings":["Xi'an Jiaotong University, Xi'an, P.R. China","Xi-an Jiaotong University, Xi-an, P. R. China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Xi'an Jiaotong University, Xi'an, P.R. China","institution_ids":["https://openalex.org/I87445476"]},{"raw_affiliation_string":"Xi-an Jiaotong University, Xi-an, P. R. China","institution_ids":["https://openalex.org/I87445476"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024476512","display_name":"Jiao-Yan Zeng","orcid":null},"institutions":[{"id":"https://openalex.org/I173759888","display_name":"Hunan Normal University","ror":"https://ror.org/053w1zy07","country_code":"CN","type":"education","lineage":["https://openalex.org/I173759888"]},{"id":"https://openalex.org/I3130607311","display_name":"Changsha Normal University","ror":"https://ror.org/02sqk3z62","country_code":"CN","type":"education","lineage":["https://openalex.org/I3130607311"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jiaoyan Zeng","raw_affiliation_strings":["Hunan Normal University, Changsha, P.R. China","Hunan Normal University,Changsha,P. R. China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hunan Normal University, Changsha, P.R. China","institution_ids":["https://openalex.org/I3130607311","https://openalex.org/I173759888"]},{"raw_affiliation_string":"Hunan Normal University,Changsha,P. R. China","institution_ids":["https://openalex.org/I173759888"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039581676","display_name":"Guo Qiang","orcid":"https://orcid.org/0009-0000-3197-9045"},"institutions":[{"id":"https://openalex.org/I87445476","display_name":"Xi'an Jiaotong University","ror":"https://ror.org/017zhmm22","country_code":"CN","type":"education","lineage":["https://openalex.org/I87445476"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qiang Guo","raw_affiliation_strings":["Xi'an Jiaotong University, Xi'an, P.R. China","Xi-an Jiaotong University, Xi-an, P. R. China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Xi'an Jiaotong University, Xi'an, P.R. China","institution_ids":["https://openalex.org/I87445476"]},{"raw_affiliation_string":"Xi-an Jiaotong University, Xi-an, P. R. China","institution_ids":["https://openalex.org/I87445476"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.13468967,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"221","last_page":"221"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9496999979019165,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9496999979019165,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9226999878883362,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9010000228881836,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/distrust","display_name":"Distrust","score":0.9438401460647583},{"id":"https://openalex.org/keywords/prosperity","display_name":"Prosperity","score":0.7558521032333374},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.6738205552101135},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.6277981400489807},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.6001105308532715},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5657913088798523},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.5562837719917297},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.5500555634498596},{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.5420305728912354},{"id":"https://openalex.org/keywords/mechanism","display_name":"Mechanism (biology)","score":0.5073665976524353},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.45031264424324036},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.390470415353775},{"id":"https://openalex.org/keywords/commerce","display_name":"Commerce","score":0.3299048840999603},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2270887792110443},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.08144047856330872},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.0781351625919342}],"concepts":[{"id":"https://openalex.org/C2778321746","wikidata":"https://www.wikidata.org/wiki/Q621922","display_name":"Distrust","level":2,"score":0.9438401460647583},{"id":"https://openalex.org/C2776554220","wikidata":"https://www.wikidata.org/wiki/Q1760011","display_name":"Prosperity","level":2,"score":0.7558521032333374},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6738205552101135},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.6277981400489807},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.6001105308532715},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5657913088798523},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5562837719917297},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.5500555634498596},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.5420305728912354},{"id":"https://openalex.org/C89611455","wikidata":"https://www.wikidata.org/wiki/Q6804646","display_name":"Mechanism (biology)","level":2,"score":0.5073665976524353},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.45031264424324036},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.390470415353775},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.3299048840999603},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2270887792110443},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.08144047856330872},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0781351625919342},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1089551.1089594","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1089551.1089594","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th international conference on Electronic commerce  - ICEC '05","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W1966511947","https://openalex.org/W1979660882","https://openalex.org/W2013060896","https://openalex.org/W2015414596","https://openalex.org/W2016603457","https://openalex.org/W2044295972","https://openalex.org/W2044728621","https://openalex.org/W2060553764","https://openalex.org/W2062613482","https://openalex.org/W2065189722","https://openalex.org/W2074261400","https://openalex.org/W2130497361","https://openalex.org/W2768557931"],"related_works":["https://openalex.org/W3185120744","https://openalex.org/W3215169010","https://openalex.org/W3120487381","https://openalex.org/W3184667515","https://openalex.org/W2373170300","https://openalex.org/W628977254","https://openalex.org/W4220907115","https://openalex.org/W4383620198","https://openalex.org/W2179146526","https://openalex.org/W4300120906"],"abstract_inverted_index":{"This":[0],"paper":[1],"has":[2],"explained":[3],"the":[4,15,24,56,62],"reasons":[5],"that":[6],"consumers":[7,51],"have":[8],"a":[9,38],"great":[10],"deal":[11],"of":[12,40,42,64],"distrust":[13],"to":[14,36,44,60],"online":[16],"store":[17],"under":[18],"e-commerce":[19,65],"environment.":[20],"The":[21],"key":[22],"is":[23],"risk,":[25],"thus":[26],"we":[27],"concentrate":[28],"on":[29,55],"it":[30],"in":[31,58,66],"e-commerce's":[32],"study.":[33],"We":[34],"intend":[35],"design":[37],"suit":[39],"mechanism":[41],"trust":[43],"reduce":[45],"consumers'":[46],"suspicion":[47],"and":[48],"risk":[49],"while":[50],"are":[52],"doing":[53],"shopping":[54],"Internet,":[57],"order":[59],"promote":[61],"prosperity":[63],"China.":[67]},"counts_by_year":[{"year":2013,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
