{"id":"https://openalex.org/W2053485045","doi":"https://doi.org/10.1145/1077238.1077241","title":"Leveraging universal design in a financial services company","display_name":"Leveraging universal design in a financial services company","publication_year":2005,"publication_date":"2005-06-01","ids":{"openalex":"https://openalex.org/W2053485045","doi":"https://doi.org/10.1145/1077238.1077241","mag":"2053485045"},"language":"en","primary_location":{"id":"doi:10.1145/1077238.1077241","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1077238.1077241","pdf_url":null,"source":{"id":"https://openalex.org/S5565671","display_name":"ACM SIGACCESS Accessibility and Computing","issn_l":"1558-1187","issn":["1558-1187","1558-2337"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGACCESS Accessibility and Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011150547","display_name":"Marguerite Bergel","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Marguerite Bergel","raw_affiliation_strings":["Fidelity Center for Applied Technology"],"affiliations":[{"raw_affiliation_string":"Fidelity Center for Applied Technology","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009014911","display_name":"Ann Chadwick-Dias","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ann Chadwick-Dias","raw_affiliation_strings":["Fidelity Center for Applied Technology"],"affiliations":[{"raw_affiliation_string":"Fidelity Center for Applied Technology","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5109180611","display_name":"Tom Tullis","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tom Tullis","raw_affiliation_strings":["Fidelity Center for Applied Technology"],"affiliations":[{"raw_affiliation_string":"Fidelity Center for Applied Technology","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5011150547"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.09,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.8586721,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":"82","first_page":"18","last_page":"24"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.8934999704360962,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.8934999704360962,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12481","display_name":"Digital Accessibility for Disabilities","score":0.8321999907493591,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.5211577415466309},{"id":"https://openalex.org/keywords/title-iii","display_name":"Title III","score":0.5026795864105225},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4736543893814087},{"id":"https://openalex.org/keywords/cataracts","display_name":"Cataracts","score":0.46561646461486816},{"id":"https://openalex.org/keywords/birth-rate","display_name":"Birth rate","score":0.44472891092300415},{"id":"https://openalex.org/keywords/disease","display_name":"Disease","score":0.41436856985092163},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.39236047863960266},{"id":"https://openalex.org/keywords/gerontology","display_name":"Gerontology","score":0.36523735523223877},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3626583516597748},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.21631288528442383},{"id":"https://openalex.org/keywords/environmental-health","display_name":"Environmental health","score":0.16212725639343262}],"concepts":[{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.5211577415466309},{"id":"https://openalex.org/C2777131256","wikidata":"https://www.wikidata.org/wiki/Q7810111","display_name":"Title III","level":2,"score":0.5026795864105225},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4736543893814087},{"id":"https://openalex.org/C2780225610","wikidata":"https://www.wikidata.org/wiki/Q127724","display_name":"Cataracts","level":2,"score":0.46561646461486816},{"id":"https://openalex.org/C37512671","wikidata":"https://www.wikidata.org/wiki/Q203516","display_name":"Birth rate","level":4,"score":0.44472891092300415},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.41436856985092163},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.39236047863960266},{"id":"https://openalex.org/C74909509","wikidata":"https://www.wikidata.org/wiki/Q10387","display_name":"Gerontology","level":1,"score":0.36523735523223877},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3626583516597748},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21631288528442383},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.16212725639343262},{"id":"https://openalex.org/C118487528","wikidata":"https://www.wikidata.org/wiki/Q161437","display_name":"Ophthalmology","level":1,"score":0.0},{"id":"https://openalex.org/C2986817661","wikidata":"https://www.wikidata.org/wiki/Q185698","display_name":"Research methodology","level":3,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1077238.1077241","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1077238.1077241","pdf_url":null,"source":{"id":"https://openalex.org/S5565671","display_name":"ACM SIGACCESS Accessibility and Computing","issn_l":"1558-1187","issn":["1558-1187","1558-2337"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGACCESS Accessibility and Computing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W2041202377","https://openalex.org/W2081344367","https://openalex.org/W2417465422"],"related_works":["https://openalex.org/W2408851424","https://openalex.org/W4298308637","https://openalex.org/W2911882508","https://openalex.org/W2077672220","https://openalex.org/W4390500323","https://openalex.org/W2326730166","https://openalex.org/W2796213643","https://openalex.org/W2519333113","https://openalex.org/W2108289546","https://openalex.org/W4361214930"],"abstract_inverted_index":{"E-commerce":[0],"companies":[1,214],"must":[2],"strive":[3],"to":[4,164,183,215],"understand":[5],"the":[6,20,30,45,70,75,86,90,97,106,130,158,165,186],"changing":[7,166,196],"physical,":[8],"cognitive,":[9],"and":[10,28,66,68,74,94,124,143,169,198,223],"social":[11,208],"requirements":[12],"of":[13,89,99,140,149,154,160],"their":[14,221],"customers.":[15],"The":[16],"older":[17],"demographic":[18],"is":[19,42,58],"fastest":[21,31],"growing":[22,32],"worldwide":[23],"[10,":[24],"15,":[25],"16,":[26],"20]":[27],"also":[29],"online":[33],"[8,":[34],"13].":[35],"In":[36,129,162],"many":[37],"countries,":[38],"this":[39,83],"aging":[40],"trend":[41,205],"driven":[43],"by":[44],"increase":[46],"in":[47],"birth":[48],"rate":[49],"that":[50,101],"occurred":[51],"after":[52],"World":[53],"War":[54],"II.":[55],"This":[56],"generation":[57,84],"often":[59],"defined":[60],"as":[61],"those":[62,192],"born":[63],"between":[64],"1946":[65],"1964":[67],"includes":[69],"US":[71],"\"baby":[72],"boomers\"":[73],"Japanese":[76],"\"dankai":[77],"no":[78],"sedai\"":[79],"(clumped":[80],"generation).":[81],"As":[82],"ages,":[85],"average":[87],"age":[88,159],"population":[91],"will":[92,96,210],"rise,":[93],"so":[95],"incidence":[98],"impairments":[100],"influence":[102],"how":[103],"people":[104],"use":[105],"Web":[107,187,225],"including":[108,191],"visual":[109,141],"(cataracts,":[110],"diabetic":[111],"retinopathy,":[112],"glaucoma,":[113],"etc.),":[114],"auditory":[115],"(presbycusis,":[116],"otosclerosis),":[117],"motor":[118],"(arthritis,":[119],"stroke),":[120],"neurodegenerative":[121],"(Parkinson's":[122],"disease),":[123],"cognitive":[125],"(Alzheimer's":[126],"disease)":[127],"impairments.":[128],"U.S.":[131],"alone,":[132],"over":[133,157],"14":[134],"million":[135,145,153],"adults":[136],"have":[137,146],"some":[138,147],"type":[139,148],"impairment":[142],"28":[144],"hearing":[150],"loss":[151],"(10":[152],"whom":[155],"are":[156,175],"65).":[161],"addition":[163],"demographics,":[167],"international":[168],"domestic":[170],"laws":[171],"[12,":[172],"17,":[173],"18]":[174],"becoming":[176],"ever":[177],"more":[178,213],"stringent,":[179],"requiring":[180],"equal":[181],"access":[182],"information":[184],"on":[185],"for":[188],"all":[189],"users,":[190],"with":[193,202],"disabilities.":[194],"These":[195],"demographics":[197],"sociopolitical":[199],"issues,":[200],"combined":[201],"a":[203],"gradual":[204],"toward":[206],"corporate":[207],"responsibility,":[209],"likely":[211],"encourage":[212],"integrate":[216],"universal":[217],"design":[218],"standards":[219],"into":[220],"internal":[222],"externally-facing":[224],"sites.":[226]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}