{"id":"https://openalex.org/W2062657833","doi":"https://doi.org/10.1145/1056808.1056897","title":"Monitoring and managing presence in incoming and outgoing communication","display_name":"Monitoring and managing presence in incoming and outgoing communication","publication_year":2005,"publication_date":"2005-04-02","ids":{"openalex":"https://openalex.org/W2062657833","doi":"https://doi.org/10.1145/1056808.1056897","mag":"2062657833"},"language":"en","primary_location":{"id":"doi:10.1145/1056808.1056897","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1056808.1056897","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '05 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031557123","display_name":"Yuan-Chou Chung","orcid":null},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Yuan-Chou Chung","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA","Carnegie-Mellon University, Pittsburgh, PA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA","institution_ids":["https://openalex.org/I74973139"]},{"raw_affiliation_string":"Carnegie-Mellon University, Pittsburgh, PA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068413510","display_name":"John Zimmerman","orcid":"https://orcid.org/0000-0001-5299-8157"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John Zimmerman","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA","Carnegie-Mellon University, Pittsburgh, PA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA","institution_ids":["https://openalex.org/I74973139"]},{"raw_affiliation_string":"Carnegie-Mellon University, Pittsburgh, PA","institution_ids":["https://openalex.org/I74973139"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5078288310","display_name":"Jodi Forlizzi","orcid":"https://orcid.org/0000-0002-7161-075X"},"institutions":[{"id":"https://openalex.org/I74973139","display_name":"Carnegie Mellon University","ror":"https://ror.org/05x2bcf33","country_code":"US","type":"education","lineage":["https://openalex.org/I74973139"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jodi Forlizzi","raw_affiliation_strings":["Carnegie Mellon University, Pittsburgh, PA","Carnegie-Mellon University, Pittsburgh, PA"],"affiliations":[{"raw_affiliation_string":"Carnegie Mellon University, Pittsburgh, PA","institution_ids":["https://openalex.org/I74973139"]},{"raw_affiliation_string":"Carnegie-Mellon University, Pittsburgh, PA","institution_ids":["https://openalex.org/I74973139"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5031557123"],"corresponding_institution_ids":["https://openalex.org/I74973139"],"apc_list":null,"apc_paid":null,"fwci":0.6887,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.83694158,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1284","last_page":"1287"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/instant-messaging","display_name":"Instant messaging","score":0.8028512597084045},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7366881966590881},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.7075290679931641},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.6170917749404907},{"id":"https://openalex.org/keywords/channel","display_name":"Channel (broadcasting)","score":0.6005473732948303},{"id":"https://openalex.org/keywords/focus-group","display_name":"Focus group","score":0.5880602598190308},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.5200033783912659},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4950341582298279},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.43563422560691833},{"id":"https://openalex.org/keywords/instant","display_name":"Instant","score":0.42137813568115234},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3313804268836975},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.20668035745620728}],"concepts":[{"id":"https://openalex.org/C2985487447","wikidata":"https://www.wikidata.org/wiki/Q58199","display_name":"Instant messaging","level":2,"score":0.8028512597084045},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7366881966590881},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.7075290679931641},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.6170917749404907},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.6005473732948303},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.5880602598190308},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.5200033783912659},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4950341582298279},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.43563422560691833},{"id":"https://openalex.org/C2779432360","wikidata":"https://www.wikidata.org/wiki/Q16963779","display_name":"Instant","level":2,"score":0.42137813568115234},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3313804268836975},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.20668035745620728},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/1056808.1056897","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1056808.1056897","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI '05 Extended Abstracts on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.88.1910","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.88.1910","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.design4experience.com/publications/monitoring and managing .pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W1980116600","https://openalex.org/W1992388429","https://openalex.org/W2000145975","https://openalex.org/W2044950274","https://openalex.org/W2047806017","https://openalex.org/W2048020986","https://openalex.org/W2079548033","https://openalex.org/W2097643214","https://openalex.org/W4240681106"],"related_works":["https://openalex.org/W2799193527","https://openalex.org/W4249679496","https://openalex.org/W27875163","https://openalex.org/W4238418407","https://openalex.org/W2361008199","https://openalex.org/W2018813611","https://openalex.org/W2367021266","https://openalex.org/W2165646497","https://openalex.org/W1977341556","https://openalex.org/W2388757879"],"abstract_inverted_index":{"The":[0],"increase":[1],"in":[2],"channels":[3],"and":[4,14,30,50,60,86,106,123,134],"formats":[5],"of":[6,76,94],"personal":[7],"communication":[8,58,65,81,141],"such":[9,39],"as":[10,40],"email,":[11],"instant":[12,41],"messaging,":[13],"mobile":[15],"phones,":[16],"has":[17],"generated":[18,91,99],"new":[19],"problems":[20],"both":[21],"with":[22,48,111],"selecting":[23],"the":[24,74,124],"appropriate":[25],"method":[26],"to":[27,78],"contact":[28],"someone":[29],"communicating":[31],"a":[32,68,92,108,112],"preference":[33],"for":[34,63,116,137],"incoming":[35],"communication.":[36],"Some":[37],"applications,":[38],"messaging":[42],"have":[43],"partially":[44],"addressed":[45],"this":[46,54,64],"problem":[47],"status":[49],"away":[51],"messages,":[52],"but":[53],"approach":[55],"offers":[56,135],"limited":[57],"options":[59],"only":[61],"works":[62],"channel.":[66],"Following":[67],"user-centered":[69],"design":[70],"approach,":[71],"we":[72,90],"explored":[73],"needs":[75,105,122],"users":[77],"manage":[79],"their":[80],"channels.":[82],"Using":[83],"diaries,":[84],"observations,":[85],"directed":[87],"story-telling":[88],"interviews":[89],"set":[93],"observed":[95,121],"needs.":[96,128,142],"We":[97],"then":[98],"concept":[100,109],"scenarios":[101],"that":[102],"capture":[103],"these":[104,140],"performed":[107],"validation":[110],"focus":[113,125],"group":[114],"looking":[115],"an":[117],"overlap":[118],"between":[119],"our":[120,132],"groups":[126],"perceived":[127],"This":[129],"paper":[130],"documents":[131],"findings":[133],"implications":[136],"designers":[138],"addressing":[139]},"counts_by_year":[],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}
