{"id":"https://openalex.org/W2069459375","doi":"https://doi.org/10.1145/1052220.1052270","title":"Confronting the design and acceptance of electronic intermediaries","display_name":"Confronting the design and acceptance of electronic intermediaries","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W2069459375","doi":"https://doi.org/10.1145/1052220.1052270","mag":"2069459375"},"language":"en","primary_location":{"id":"doi:10.1145/1052220.1052270","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1052220.1052270","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 6th international conference on Electronic commerce  - ICEC '04","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008003693","display_name":"Erwin Fielt","orcid":"https://orcid.org/0000-0003-3923-4667"},"institutions":[{"id":"https://openalex.org/I88459447","display_name":"Novay","ror":"https://ror.org/00266dp40","country_code":"NL","type":"nonprofit","lineage":["https://openalex.org/I88459447"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Erwin Fielt","raw_affiliation_strings":["Telematica Instituut, Enschede, the Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Telematica Instituut, Enschede, the Netherlands","institution_ids":["https://openalex.org/I88459447"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071583235","display_name":"Wil Janssen","orcid":null},"institutions":[{"id":"https://openalex.org/I88459447","display_name":"Novay","ror":"https://ror.org/00266dp40","country_code":"NL","type":"nonprofit","lineage":["https://openalex.org/I88459447"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Wil Janssen","raw_affiliation_strings":["Telematica Instituut, Enschede, the Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Telematica Instituut, Enschede, the Netherlands","institution_ids":["https://openalex.org/I88459447"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108512575","display_name":"Edward Faber","orcid":null},"institutions":[{"id":"https://openalex.org/I88459447","display_name":"Novay","ror":"https://ror.org/00266dp40","country_code":"NL","type":"nonprofit","lineage":["https://openalex.org/I88459447"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Edward Faber","raw_affiliation_strings":["Telematica Instituut, Enschede, the Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Telematica Instituut, Enschede, the Netherlands","institution_ids":["https://openalex.org/I88459447"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103701202","display_name":"Ren\u00e9 W. Wagenaar","orcid":null},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Ren\u00e9 Wagenaar","raw_affiliation_strings":["Delft University of Technology, Delft, the Netherlands","Delft Univ. of Tech., Delft, The Netherlands#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Delft University of Technology, Delft, the Netherlands","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft Univ. of Tech., Delft, The Netherlands#TAB#","institution_ids":["https://openalex.org/I98358874"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.7019,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.89787566,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"392","last_page":"392"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.989799976348877,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intermediary","display_name":"Intermediary","score":0.9225049018859863},{"id":"https://openalex.org/keywords/novelty","display_name":"Novelty","score":0.7060774564743042},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7033666372299194},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.6848342418670654},{"id":"https://openalex.org/keywords/electronic-markets","display_name":"Electronic markets","score":0.6785193681716919},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4879595637321472},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.40959322452545166},{"id":"https://openalex.org/keywords/commerce","display_name":"Commerce","score":0.32565081119537354},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.3140571415424347},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2243955135345459},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.12595614790916443},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.08719390630722046}],"concepts":[{"id":"https://openalex.org/C139569457","wikidata":"https://www.wikidata.org/wiki/Q1666223","display_name":"Intermediary","level":2,"score":0.9225049018859863},{"id":"https://openalex.org/C2778738651","wikidata":"https://www.wikidata.org/wiki/Q16546687","display_name":"Novelty","level":2,"score":0.7060774564743042},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7033666372299194},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.6848342418670654},{"id":"https://openalex.org/C2778739095","wikidata":"https://www.wikidata.org/wiki/Q5358386","display_name":"Electronic markets","level":3,"score":0.6785193681716919},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4879595637321472},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.40959322452545166},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.32565081119537354},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.3140571415424347},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2243955135345459},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.12595614790916443},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.08719390630722046},{"id":"https://openalex.org/C27206212","wikidata":"https://www.wikidata.org/wiki/Q34178","display_name":"Theology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1052220.1052270","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1052220.1052270","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 6th international conference on Electronic commerce  - ICEC '04","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1497287539","https://openalex.org/W1595943991","https://openalex.org/W1791587663","https://openalex.org/W2032285541","https://openalex.org/W2035934714","https://openalex.org/W2100379340","https://openalex.org/W2120675915","https://openalex.org/W2123076479","https://openalex.org/W2126061597","https://openalex.org/W2739358029"],"related_works":["https://openalex.org/W1521196224","https://openalex.org/W2164218188","https://openalex.org/W2060567066","https://openalex.org/W2121105246","https://openalex.org/W2171045290","https://openalex.org/W3022607258","https://openalex.org/W2069459375","https://openalex.org/W2102954475","https://openalex.org/W3124883673","https://openalex.org/W4250280867"],"abstract_inverted_index":{"Electronic":[0],"business":[1,10,22,62],"offers":[2],"opportunities":[3],"and":[4,14,37,41,78,92,98,120,134,150,158,163],"threats":[5],"for":[6,101,127,147],"the":[7,55,68,75,84,88,105,108,112,116,145,168,171],"firms":[8],"in":[9,74],"networks,":[11],"triggering":[12],"established":[13],"new":[15],"intermediaries":[16,31],"to":[17,33,83,178],"introduce":[18],"their":[19,25],"own":[20],"electronic":[21,30,49,72,113],"initiatives.":[23],"Despite":[24],"potential,":[26],"successful":[27],"designs":[28],"of":[29,47,54,57,70,87,107,118,144],"leading":[32],"acceptance":[34,86],"by":[35,90],"buyers":[36,91,119],"sellers":[38,159],"are":[39,160],"intricate":[40],"not":[42],"well":[43],"understood.":[44],"The":[45],"design":[46,69,81,96,125,172],"an":[48,71],"intermediary":[50,73,89,114,146],"involves":[51],"careful":[52],"balancing":[53],"interests":[56,100],"actors":[58,103],"within":[59],"a":[60,128],"vertical":[61],"network.In":[63],"this":[64,80],"paper":[65],"we":[66],"analyze":[67],"maritime":[76],"sector,":[77],"how":[79],"relates":[82],"voluntary":[85],"sellers.":[93],"We":[94],"discuss":[95],"choices":[97,126,138],"expected":[99],"all":[102],"from":[104,115],"perspective":[106],"intermediary.":[109],"Acceptance":[110,152],"approaches":[111],"perspectives":[117],"sellers.The":[121],"case":[122],"study":[123],"shows":[124],"limited":[129],"role":[130],"with":[131,141],"restricted":[132],"transparency":[133],"little":[135,175],"novelty.":[136],"These":[137],"come":[139],"mostly":[140],"positive":[142,162],"expectations":[143],"buyers,":[148],"sellers,":[149],"itself.":[151],"results":[153],"confirm":[154],"these":[155],"expectations.":[156],"Buyers":[157],"moderately":[161],"satisfied.":[164],"However,":[165],"there":[166],"is":[167],"danger":[169],"that":[170],"has":[173],"too":[174],"added":[176],"value":[177],"convince":[179],"users,":[180],"especially":[181],"buyers.":[182]},"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
