{"id":"https://openalex.org/W2003834268","doi":"https://doi.org/10.1145/1052220.1052255","title":"Interorganizational trust in B2B relationships","display_name":"Interorganizational trust in B2B relationships","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W2003834268","doi":"https://doi.org/10.1145/1052220.1052255","mag":"2003834268"},"language":"en","primary_location":{"id":"doi:10.1145/1052220.1052255","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1052220.1052255","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 6th international conference on Electronic commerce - ICEC '04","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://stars.library.ucf.edu/scopus2000/4795","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057341726","display_name":"Carol Saunders","orcid":null},"institutions":[{"id":"https://openalex.org/I106165777","display_name":"University of Central Florida","ror":"https://ror.org/036nfer12","country_code":"US","type":"education","lineage":["https://openalex.org/I106165777"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Carol Saunders","raw_affiliation_strings":["University of Central, Florida, Orlando, FL#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Central, Florida, Orlando, FL#TAB#","institution_ids":["https://openalex.org/I106165777"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079215945","display_name":"Yu Wu","orcid":"https://orcid.org/0000-0002-1321-8450"},"institutions":[{"id":"https://openalex.org/I106165777","display_name":"University of Central Florida","ror":"https://ror.org/036nfer12","country_code":"US","type":"education","lineage":["https://openalex.org/I106165777"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yu \"Andy\" Wu","raw_affiliation_strings":["University of Central, Florida, Orlando, FL#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Central, Florida, Orlando, FL#TAB#","institution_ids":["https://openalex.org/I106165777"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100692344","display_name":"Yuzhu Li","orcid":"https://orcid.org/0000-0002-7571-8258"},"institutions":[{"id":"https://openalex.org/I106165777","display_name":"University of Central Florida","ror":"https://ror.org/036nfer12","country_code":"US","type":"education","lineage":["https://openalex.org/I106165777"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yuzhu Li","raw_affiliation_strings":["University of Central, Florida, Orlando, FL#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Central, Florida, Orlando, FL#TAB#","institution_ids":["https://openalex.org/I106165777"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014145454","display_name":"Shawn Weisfeld","orcid":null},"institutions":[{"id":"https://openalex.org/I106165777","display_name":"University of Central Florida","ror":"https://ror.org/036nfer12","country_code":"US","type":"education","lineage":["https://openalex.org/I106165777"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Shawn Weisfeld","raw_affiliation_strings":["University of Central, Florida, Orlando, FL#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Central, Florida, Orlando, FL#TAB#","institution_ids":["https://openalex.org/I106165777"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I106165777"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"272","last_page":"272"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9803000092506409,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5028526186943054},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4025852382183075},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3810913562774658}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5028526186943054},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4025852382183075},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3810913562774658}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/1052220.1052255","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1052220.1052255","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 6th international conference on Electronic commerce - ICEC '04","raw_type":"proceedings-article"},{"id":"pmh:oai:stars.library.ucf.edu:scopus2000-5794","is_oa":true,"landing_page_url":"https://stars.library.ucf.edu/scopus2000/4795","pdf_url":null,"source":{"id":"https://openalex.org/S4210172555","display_name":"Journal of International Crisis and Risk Communication Research","issn_l":"2576-0017","issn":["2576-0017","2576-0025"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Scopus Export 2000s","raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:stars.library.ucf.edu:scopus2000-5794","is_oa":true,"landing_page_url":"https://stars.library.ucf.edu/scopus2000/4795","pdf_url":null,"source":{"id":"https://openalex.org/S4210172555","display_name":"Journal of International Crisis and Risk Communication Research","issn_l":"2576-0017","issn":["2576-0017","2576-0025"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Scopus Export 2000s","raw_type":"text"},"sustainable_development_goals":[{"score":0.5299999713897705,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320310161","display_name":"University of Central Florida","ror":"https://ror.org/036nfer12"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W45912042","https://openalex.org/W73401596","https://openalex.org/W1567500152","https://openalex.org/W1983079478","https://openalex.org/W1983272981","https://openalex.org/W1997247511","https://openalex.org/W2034205695","https://openalex.org/W2035944549","https://openalex.org/W2036977515","https://openalex.org/W2040803688","https://openalex.org/W2061194529","https://openalex.org/W2067517816","https://openalex.org/W2067764846","https://openalex.org/W2069433813","https://openalex.org/W2075807346","https://openalex.org/W2079877167","https://openalex.org/W2091597451","https://openalex.org/W2095654817","https://openalex.org/W2097275569","https://openalex.org/W2109757312","https://openalex.org/W2123601949","https://openalex.org/W2130211110","https://openalex.org/W2148183492","https://openalex.org/W2152198054","https://openalex.org/W3122097470"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2382290278","https://openalex.org/W2350741829","https://openalex.org/W2130043461","https://openalex.org/W2530322880","https://openalex.org/W1596801655"],"abstract_inverted_index":{"While":[0],"research":[1],"about":[2],"trust":[3,14,37,71,83,98,108,129,151,169],"in":[4,15,35,38,72,77,99,130,170],"B2C":[5],"relationships":[6,17,40],"appears":[7],"to":[8,45,52,60,128],"be":[9,61,111,124],"flourishing,":[10],"we":[11,29,116],"contend":[12],"that":[13,84,134],"B2B":[16,39,100,171],"remains":[18],"underexplored.":[19],"As":[20],"the":[21,25,53,68,92,95,104,118,160,165],"first":[22],"step":[23],"toward":[24],"remedy":[26],"of":[27,33,64,70,82,94,97,106,150],"this,":[28],"conducted":[30],"a":[31,62,143],"review":[32],"studies":[34,167],"which":[36,121],"has":[41,136],"been":[42,86,137],"covered,":[43],"albeit":[44],"varied":[46],"extents.":[47],"We":[48,75,132],"found":[49,133],"that,":[50],"contrary":[51],"authors'":[54],"and":[55,162],"our":[56,157],"expectation,":[57],"there":[58],"appeared":[59],"set":[63],"common":[65],"characteristics":[66],"among":[67,164],"definitions":[69],"those":[73],"studies.":[74],"explored":[76],"depth":[78],"five":[79],"key":[80],"dimensions":[81],"have":[85],"discussed":[87,117],"most":[88,138],"frequently.":[89],"They":[90],"reflect":[91],"richness":[93],"concept":[96],"relationships.":[101,172],"Since,":[102],"within":[103],"context":[105],"B2B,":[107],"should":[109],"not":[110],"viewed":[112,125,140],"separately":[113],"from":[114],"technologies,":[115],"conceptualizations":[119],"with":[120],"technologies":[122],"may":[123],"as":[126,142],"related":[127],"B2B.":[131],"IT":[135],"commonly":[139],"either":[141],"tool":[144],"or":[145],"nominally.":[146],"The":[147],"time":[148],"factor":[149],"also":[152],"is":[153],"discussed,":[154],"followed":[155],"by":[156],"conclusion":[158],"on":[159,168],"commonalities":[161],"gaps":[163],"current":[166],"Copyright":[173],"2004":[174],"ACM.":[175]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-07-19T07:52:34.831488","created_date":"2025-10-10T00:00:00"}