{"id":"https://openalex.org/W2053768122","doi":"https://doi.org/10.1145/1031607.1031634","title":"Lessons from the reMail prototypes","display_name":"Lessons from the reMail prototypes","publication_year":2004,"publication_date":"2004-11-06","ids":{"openalex":"https://openalex.org/W2053768122","doi":"https://doi.org/10.1145/1031607.1031634","mag":"2053768122"},"language":"en","primary_location":{"id":"doi:10.1145/1031607.1031634","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1031607.1031634","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2004 ACM conference on Computer supported cooperative work","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101569034","display_name":"Daniel M. Gruen","orcid":"https://orcid.org/0000-0003-0155-3777"},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Daniel Gruen","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044296927","display_name":"Steven L. Rohall","orcid":null},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Steven L. Rohall","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006964233","display_name":"Suzanne O. Minassian","orcid":null},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Suzanne Minassian","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072370411","display_name":"Bernard J Kerr","orcid":"https://orcid.org/0000-0002-3114-7510"},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Bernard Kerr","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032660702","display_name":"Paul Moody","orcid":"https://orcid.org/0000-0002-4837-3434"},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Paul Moody","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037663559","display_name":"Bob Stachel","orcid":null},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Bob Stachel","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039276358","display_name":"Martin Wattenberg","orcid":"https://orcid.org/0000-0003-0904-4862"},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Martin Wattenberg","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006795212","display_name":"Eric Wilcox","orcid":null},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Eric Wilcox","raw_affiliation_strings":["IBM T.J. Watson Research Center, Cambridge, MA"],"affiliations":[{"raw_affiliation_string":"IBM T.J. Watson Research Center, Cambridge, MA","institution_ids":["https://openalex.org/I1341412227"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5101569034"],"corresponding_institution_ids":["https://openalex.org/I1341412227"],"apc_list":null,"apc_paid":null,"fwci":10.2652,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.9769649,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"152","last_page":"161"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.9674999713897705,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7148683667182922},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6073816418647766},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5344684720039368},{"id":"https://openalex.org/keywords/opt-in-email","display_name":"Opt-in email","score":0.5139874815940857},{"id":"https://openalex.org/keywords/electronic-mail","display_name":"Electronic mail","score":0.5014767646789551},{"id":"https://openalex.org/keywords/productivity","display_name":"Productivity","score":0.42251861095428467},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3542524576187134}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7148683667182922},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6073816418647766},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5344684720039368},{"id":"https://openalex.org/C160295073","wikidata":"https://www.wikidata.org/wiki/Q1137616","display_name":"Opt-in email","level":2,"score":0.5139874815940857},{"id":"https://openalex.org/C3020028006","wikidata":"https://www.wikidata.org/wiki/Q9158","display_name":"Electronic mail","level":2,"score":0.5014767646789551},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.42251861095428467},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3542524576187134},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/1031607.1031634","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1031607.1031634","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2004 ACM conference on Computer supported cooperative work","raw_type":"proceedings-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.583.8115","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.583.8115","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.searchforum.org.cn/dataflowgroup/Reading/2004paper/spampaper/others/lessons from the remail prototypes.pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.94.2743","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.94.2743","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://domino.watson.ibm.com/cambridge/research.nsf/c9ef590d6d00291a85257141004a5c19/32b9884a88314b6f85256f170061cfb3/$FILE/TR2004-16.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1504909565","https://openalex.org/W1984994626","https://openalex.org/W2005909019","https://openalex.org/W2026669942","https://openalex.org/W2093861252","https://openalex.org/W2110746712","https://openalex.org/W2137891816","https://openalex.org/W2146468132","https://openalex.org/W4285719527","https://openalex.org/W6601838444"],"related_works":["https://openalex.org/W1991004135","https://openalex.org/W2003900607","https://openalex.org/W2130624643","https://openalex.org/W2130272412","https://openalex.org/W2618493837","https://openalex.org/W2227670393","https://openalex.org/W1534507557","https://openalex.org/W582024412","https://openalex.org/W2166748118","https://openalex.org/W1504909565"],"abstract_inverted_index":{"Electronic":[0],"mail":[1],"has":[2,24],"become":[3],"the":[4,70,77,93],"most":[5],"widely-used":[6],"application":[7],"for":[8,73],"business":[9],"productivity":[10],"and":[11,68,96],"communication,":[12],"yet":[13],"many":[14],"people":[15],"are":[16],"frustrated":[17],"with":[18,58,79],"their":[19,56],"email.":[20],"Though":[21],"email":[22,27,39,62,94],"usage":[23],"changed,":[25],"our":[26,90],"clients":[28],"largely":[29],"have":[30,88],"not.":[31],"In":[32],"this":[33],"paper,":[34],"we":[35,83],"describe":[36,69],"a":[37,44],"prototype":[38,78],"client":[40],"developed":[41],"out":[42],"of":[43,76,92],"multi-year":[45],"iterative":[46],"design":[47],"process":[48],"aimed":[49],"at":[50],"providing":[51],"those":[52],"who":[53],"\"live":[54],"in":[55],"email\"":[57],"an":[59],"improved,":[60],"integrated":[61],"experience.":[63],"We":[64],"highlight":[65],"innovative":[66],"features":[67],"user":[71,97],"trials":[72],"each":[74],"version":[75],"resulting":[80],"modifications.":[81],"Finally,":[82],"discuss":[84],"how":[85],"these":[86],"studies":[87],"recast":[89],"understanding":[91],"\"habitat\"":[95],"needs.":[98]},"counts_by_year":[{"year":2019,"cited_by_count":1}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}