{"id":"https://openalex.org/W2095381835","doi":"https://doi.org/10.1145/1022594.1022601","title":"A survey of online e-banking retail initiatives","display_name":"A survey of online e-banking retail initiatives","publication_year":2004,"publication_date":"2004-10-01","ids":{"openalex":"https://openalex.org/W2095381835","doi":"https://doi.org/10.1145/1022594.1022601","mag":"2095381835"},"language":"en","primary_location":{"id":"doi:10.1145/1022594.1022601","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1022594.1022601","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://ink.library.smu.edu.sg/sis_research/9388","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045040864","display_name":"Peter B. Southard","orcid":null},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Peter B. Southard","raw_affiliation_strings":["Pennsylvania State University, Erie, PA"],"affiliations":[{"raw_affiliation_string":"Pennsylvania State University, Erie, PA","institution_ids":["https://openalex.org/I130769515"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013335372","display_name":"Keng Siau","orcid":"https://orcid.org/0000-0001-8139-4467"},"institutions":[{"id":"https://openalex.org/I114395901","display_name":"University of Nebraska\u2013Lincoln","ror":"https://ror.org/043mer456","country_code":"US","type":"education","lineage":["https://openalex.org/I114395901"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Keng Siau","raw_affiliation_strings":["University of Nebraska, Lincoln, NE"],"affiliations":[{"raw_affiliation_string":"University of Nebraska, Lincoln, NE","institution_ids":["https://openalex.org/I114395901"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5045040864"],"corresponding_institution_ids":["https://openalex.org/I130769515"],"apc_list":null,"apc_paid":null,"fwci":11.911,"has_fulltext":false,"cited_by_count":70,"citation_normalized_percentile":{"value":0.98123821,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"47","issue":"10","first_page":"99","last_page":"102"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9779999852180481,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7008894085884094},{"id":"https://openalex.org/keywords/retail-banking","display_name":"Retail banking","score":0.6982772350311279},{"id":"https://openalex.org/keywords/forcing","display_name":"Forcing (mathematics)","score":0.6860209703445435},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.39203745126724243},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.34878528118133545},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.3350180685520172},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.07480096817016602}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7008894085884094},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.6982772350311279},{"id":"https://openalex.org/C197115733","wikidata":"https://www.wikidata.org/wiki/Q1003136","display_name":"Forcing (mathematics)","level":2,"score":0.6860209703445435},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.39203745126724243},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34878528118133545},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3350180685520172},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.07480096817016602},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1145/1022594.1022601","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1022594.1022601","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"},{"id":"pmh:oai:bibcyt.ucla.edu.ve:T070300013510/22","is_oa":false,"landing_page_url":"http://bibcyt.ucla.edu.ve/cgi-win/be_alex.exe?Acceso=T070300013510/22&Nombrebd=Bciucla","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},{"id":"pmh:oai:ink.library.smu.edu.sg:sis_research-10388","is_oa":true,"landing_page_url":"https://ink.library.smu.edu.sg/sis_research/9388","pdf_url":null,"source":{"id":"https://openalex.org/S4306401925","display_name":"Singapore Management University Institutional Knowledge (InK) (Singapore Management University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79891267","host_organization_name":"Singapore Management University","host_organization_lineage":["https://openalex.org/I79891267"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://doi.org/10.1145/1022594.1022601","raw_type":"Journal Article"},{"id":"pmh:oai:ink.library.smu.edu.sg:sis_research-11593","is_oa":true,"landing_page_url":"https://ink.library.smu.edu.sg/sis_research/10591","pdf_url":null,"source":{"id":"https://openalex.org/S4306401925","display_name":"Singapore Management University Institutional Knowledge (InK) (Singapore Management University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79891267","host_organization_name":"Singapore Management University","host_organization_lineage":["https://openalex.org/I79891267"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://doi.org/10.1145/1022594.1022601","raw_type":"Journal Article"}],"best_oa_location":{"id":"pmh:oai:ink.library.smu.edu.sg:sis_research-10388","is_oa":true,"landing_page_url":"https://ink.library.smu.edu.sg/sis_research/9388","pdf_url":null,"source":{"id":"https://openalex.org/S4306401925","display_name":"Singapore Management University Institutional Knowledge (InK) (Singapore Management University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79891267","host_organization_name":"Singapore Management University","host_organization_lineage":["https://openalex.org/I79891267"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://doi.org/10.1145/1022594.1022601","raw_type":"Journal Article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.4300000071525574,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W288477950","https://openalex.org/W372454872","https://openalex.org/W2009150218","https://openalex.org/W2012299124","https://openalex.org/W2042760696","https://openalex.org/W2090297665","https://openalex.org/W2094268440","https://openalex.org/W2118326621","https://openalex.org/W2122807359","https://openalex.org/W2143051820","https://openalex.org/W2598876549","https://openalex.org/W2928311133","https://openalex.org/W4243664328","https://openalex.org/W6612759795"],"related_works":["https://openalex.org/W2971214053","https://openalex.org/W2021517900","https://openalex.org/W2949231297","https://openalex.org/W3132716659","https://openalex.org/W1562991075","https://openalex.org/W2187644337","https://openalex.org/W2192670466","https://openalex.org/W2506525619","https://openalex.org/W3009514698","https://openalex.org/W2260652288"],"abstract_inverted_index":{"Customer":[0],"demand":[1],"is":[2],"forcing":[3],"banks":[4],"to":[5,18,21],"provide":[6],"their":[7],"services":[8,26],"online.":[9],"There":[10],"are":[11],"two":[12],"successful":[13],"paths":[14],"they":[15],"can":[16],"take:":[17],"grow,":[19],"or":[20],"specialize":[22],"in":[23],"providing":[24],"localized":[25],"and":[27],"information.":[28]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":9},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":5}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}