{"id":"https://openalex.org/W4410525320","doi":"https://doi.org/10.1142/s0219649225500364","title":"Factors Affecting Consumer Satisfaction and Perception of Cryptocurrency: Understanding the Reasoning Behind Choosing Cryptocurrency","display_name":"Factors Affecting Consumer Satisfaction and Perception of Cryptocurrency: Understanding the Reasoning Behind Choosing Cryptocurrency","publication_year":2025,"publication_date":"2025-05-20","ids":{"openalex":"https://openalex.org/W4410525320","doi":"https://doi.org/10.1142/s0219649225500364"},"language":"en","primary_location":{"id":"doi:10.1142/s0219649225500364","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649225500364","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109011359","display_name":"Kapil Kapoor","orcid":"https://orcid.org/0000-0001-5622-225X"},"institutions":[{"id":"https://openalex.org/I101407740","display_name":"Chandigarh University","ror":"https://ror.org/05t4pvx35","country_code":"IN","type":"education","lineage":["https://openalex.org/I101407740"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Kapil Kapoor","raw_affiliation_strings":["Global School of Finance and Accounting, Chandigarh University, Chandigarh, India"],"raw_orcid":"https://orcid.org/0000-0001-5622-225X","affiliations":[{"raw_affiliation_string":"Global School of Finance and Accounting, Chandigarh University, Chandigarh, India","institution_ids":["https://openalex.org/I101407740"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101188801","display_name":"Priyank Gupta","orcid":"https://orcid.org/0000-0002-4773-0137"},"institutions":[{"id":"https://openalex.org/I82571370","display_name":"GLA University","ror":"https://ror.org/05fnxgv12","country_code":"IN","type":"education","lineage":["https://openalex.org/I82571370"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Priyank Gupta","raw_affiliation_strings":["Institute of Business Management, GLA University Mathura, India","Institute of Business Management, GLA University, Mathura, India"],"raw_orcid":"https://orcid.org/0000-0002-4773-0137","affiliations":[{"raw_affiliation_string":"Institute of Business Management, GLA University Mathura, India","institution_ids":["https://openalex.org/I82571370"]},{"raw_affiliation_string":"Institute of Business Management, GLA University, Mathura, India","institution_ids":["https://openalex.org/I82571370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101677667","display_name":"Rahul Singh","orcid":"https://orcid.org/0000-0002-3390-0879"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Rahul Singh","raw_affiliation_strings":["Department of Management and Computer Applications, Moradabad Institute of Technology Moradabad (UP), India"],"raw_orcid":"https://orcid.org/0000-0002-3390-0879","affiliations":[{"raw_affiliation_string":"Department of Management and Computer Applications, Moradabad Institute of Technology Moradabad (UP), India","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032136404","display_name":"Sachin Bhardwaj","orcid":"https://orcid.org/0000-0003-0196-9377"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sachin Bharadwaj","raw_affiliation_strings":["Department of Management and Computer Applications, Moradabad Institute of Technology Moradabad (UP), India"],"raw_orcid":"https://orcid.org/0000-0003-0196-9377","affiliations":[{"raw_affiliation_string":"Department of Management and Computer Applications, Moradabad Institute of Technology Moradabad (UP), India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5112439655","display_name":"Smrita Jain","orcid":"https://orcid.org/0000-0002-3849-8030"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Smrita Jain","raw_affiliation_strings":["Department of Management and Computer Applications, Moradabad Institute of Technology Moradabad (UP), India"],"raw_orcid":"https://orcid.org/0000-0002-3849-8030","affiliations":[{"raw_affiliation_string":"Department of Management and Computer Applications, Moradabad Institute of Technology Moradabad (UP), India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.12256274,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"24","issue":"04","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13169","display_name":"Consumer Perception and Purchasing Behavior","score":0.9233999848365784,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13169","display_name":"Consumer Perception and Purchasing Behavior","score":0.9233999848365784,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cryptocurrency","display_name":"Cryptocurrency","score":0.9715518951416016},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.7564592957496643},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5351731777191162},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3352569341659546},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.33238744735717773},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2916707992553711},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.21939745545387268},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.20475265383720398}],"concepts":[{"id":"https://openalex.org/C180706569","wikidata":"https://www.wikidata.org/wiki/Q13479982","display_name":"Cryptocurrency","level":2,"score":0.9715518951416016},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.7564592957496643},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5351731777191162},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3352569341659546},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.33238744735717773},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2916707992553711},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.21939745545387268},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.20475265383720398},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1142/s0219649225500364","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649225500364","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W1596469162","https://openalex.org/W1791587663","https://openalex.org/W1907293129","https://openalex.org/W2070705015","https://openalex.org/W2077779737","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2105359580","https://openalex.org/W2168569455","https://openalex.org/W2204191947","https://openalex.org/W2584059458","https://openalex.org/W2904531546","https://openalex.org/W2913115916","https://openalex.org/W2946770071","https://openalex.org/W2953659130","https://openalex.org/W2981980867","https://openalex.org/W3009654890","https://openalex.org/W3016830803","https://openalex.org/W3016978726","https://openalex.org/W3039329299","https://openalex.org/W3048025209","https://openalex.org/W3093683350","https://openalex.org/W3102516709","https://openalex.org/W3113764837","https://openalex.org/W3122255400","https://openalex.org/W3122819058","https://openalex.org/W3166672495","https://openalex.org/W3180514426","https://openalex.org/W4238559129","https://openalex.org/W4251859756","https://openalex.org/W4283784539","https://openalex.org/W4288050894","https://openalex.org/W4306936303","https://openalex.org/W4323928606","https://openalex.org/W4386177032","https://openalex.org/W4386608156"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4366411693","https://openalex.org/W3211641817","https://openalex.org/W3164717803","https://openalex.org/W4389915954","https://openalex.org/W3123387860","https://openalex.org/W4291291739","https://openalex.org/W2915579847"],"abstract_inverted_index":{"In":[0,186],"recent":[1],"years,":[2],"companies,":[3],"consumers":[4],"and":[5,99,116,136,160,225,242],"the":[6,60,63,94,109,158,172,178,187,190,202,205,220,232,247,251],"media":[7],"have":[8],"all":[9],"shown":[10],"an":[11,35],"interest":[12],"in":[13,171,183,197,204,219],"cryptocurrency,":[14,119],"most":[15],"notably":[16],"Bitcoin,":[17,47],"which":[18],"has":[19,66],"led":[20],"to":[21,73,92,108,152,177,195,209,230,249],"significant":[22],"investment.":[23],"A":[24],"cryptocurrency":[25,64,163,179],"is":[26,53,91,143],"a":[27,154],"type":[28],"of":[29,37,42,46,59,88,101,111,118,162,166,181,201,214],"digital":[30],"money":[31],"that":[32,156,237],"serves":[33],"as":[34],"intermediate":[36],"trade.":[38],"Even":[39],"though":[40],"lots":[41],"individuals":[43,165,182,196],"are":[44,79,106,207,217],"aware":[45],"few":[48],"use":[49],"it.":[50],"However,":[51],"it":[52],"unclear":[54],"what":[55],"motivates":[56],"customer":[57,114,248],"adoption":[58],"technology.":[61,85],"Undoubtedly,":[62],"market":[65],"split":[67],"people\u2019s":[68],"views;":[69],"while":[70],"some":[71],"want":[72],"learn":[74],"more":[75],"about":[76],"it,":[77],"others":[78],"totally":[80],"against":[81],"utilising":[82],"this":[83,89],"cutting-edge":[84],"The":[86,103,140,148,169,212,234],"purpose":[87],"study":[90,110],"examine":[93],"factors":[95],"influencing":[96],"consumers\u2019":[97],"satisfaction":[98,115,159,180],"perceptions":[100],"cryptocurrency.":[102,252],"following":[104],"topics":[105],"essential":[107],"cryptocurrency:":[112],"(a)":[113],"perception":[117,161],"(b)":[120],"effort":[121,240],"expectancy,":[122],"(c)":[123],"high":[124],"transaction":[125],"speed,":[126],"(d)":[127],"financial":[128],"literacy,":[129],"(e)":[130],"performance":[131],"expectation,":[132],"(f)":[133],"perceived":[134,138,243],"value":[135],"(g)":[137],"usefulness.":[139],"recommended":[141],"task":[142],"broken":[144],"into":[145],"three":[146],"stages:":[147],"first":[149],"step":[150],"was":[151,174,193],"create":[153],"questionnaire":[155,173,192],"examined":[157],"on":[164],"Uttar":[167,184,198],"Pradesh.":[168,185,199],"information":[170],"directly":[175],"related":[176],"second":[188],"step,":[189],"created":[191],"sent":[194],"All":[200],"questions":[203],"survey":[206],"required":[208],"be":[210],"completed.":[211],"comments":[213],"concerned":[215],"persons":[216],"evaluated":[218],"third":[221],"phase.":[222],"Measurement":[223],"models":[224,227],"structural":[226],"were":[228],"used":[229],"evaluate":[231],"data.":[233],"findings":[235],"indicated":[236],"features":[238],"like":[239],"expectancy":[241],"usefulness":[244],"significantly":[245],"impact":[246],"utilise":[250]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
