{"id":"https://openalex.org/W4396875301","doi":"https://doi.org/10.1142/s0219649224500461","title":"Do Word-of-Mouth and Quality Have the Same Influence in Choosing a Doctor Online? A Study from Elaboration Likelihood Model Perspective","display_name":"Do Word-of-Mouth and Quality Have the Same Influence in Choosing a Doctor Online? A Study from Elaboration Likelihood Model Perspective","publication_year":2024,"publication_date":"2024-04-01","ids":{"openalex":"https://openalex.org/W4396875301","doi":"https://doi.org/10.1142/s0219649224500461"},"language":"en","primary_location":{"id":"doi:10.1142/s0219649224500461","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649224500461","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5110674351","display_name":"Juhua Wu","orcid":null},"institutions":[{"id":"https://openalex.org/I139024713","display_name":"Guangdong University of Technology","ror":"https://ror.org/04azbjn80","country_code":"CN","type":"education","lineage":["https://openalex.org/I139024713"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Juhua Wu","raw_affiliation_strings":["Guangdong University of Technology, Guangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guangdong University of Technology, Guangzhou, China","institution_ids":["https://openalex.org/I139024713"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5104299629","display_name":"Wanqi Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I139024713","display_name":"Guangdong University of Technology","ror":"https://ror.org/04azbjn80","country_code":"CN","type":"education","lineage":["https://openalex.org/I139024713"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wanqi Chen","raw_affiliation_strings":["Guangdong University of Technology, Guangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guangdong University of Technology, Guangzhou, China","institution_ids":["https://openalex.org/I139024713"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030752617","display_name":"Tao Le\u00ed","orcid":"https://orcid.org/0000-0002-0900-1582"},"institutions":[{"id":"https://openalex.org/I139024713","display_name":"Guangdong University of Technology","ror":"https://ror.org/04azbjn80","country_code":"CN","type":"education","lineage":["https://openalex.org/I139024713"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Lei Tao","raw_affiliation_strings":["Guangdong University of Technology, Guangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guangdong University of Technology, Guangzhou, China","institution_ids":["https://openalex.org/I139024713"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019324040","display_name":"Qian Liu","orcid":"https://orcid.org/0000-0002-8398-1021"},"institutions":[{"id":"https://openalex.org/I139024713","display_name":"Guangdong University of Technology","ror":"https://ror.org/04azbjn80","country_code":"CN","type":"education","lineage":["https://openalex.org/I139024713"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qian Liu","raw_affiliation_strings":["Guangdong University of Technology, Guangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Guangdong University of Technology, Guangzhou, China","institution_ids":["https://openalex.org/I139024713"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I139024713"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.09748098,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"23","issue":"02","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9764000177383423,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9430999755859375,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/elaboration","display_name":"Elaboration","score":0.8952924013137817},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.8415724039077759},{"id":"https://openalex.org/keywords/elaboration-likelihood-model","display_name":"Elaboration likelihood model","score":0.8088264465332031},{"id":"https://openalex.org/keywords/word-of-mouth","display_name":"Word of mouth","score":0.686184823513031},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5484136939048767},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5086653828620911},{"id":"https://openalex.org/keywords/word","display_name":"Word (group theory)","score":0.44385913014411926},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3433449864387512},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3394838869571686},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.2897283434867859},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.24007326364517212},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.20259630680084229},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.19257581233978271},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.12697690725326538},{"id":"https://openalex.org/keywords/humanities","display_name":"Humanities","score":0.07423591613769531},{"id":"https://openalex.org/keywords/art","display_name":"Art","score":0.06881403923034668},{"id":"https://openalex.org/keywords/philosophy","display_name":"Philosophy","score":0.06597787141799927}],"concepts":[{"id":"https://openalex.org/C2779192218","wikidata":"https://www.wikidata.org/wiki/Q16944486","display_name":"Elaboration","level":2,"score":0.8952924013137817},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.8415724039077759},{"id":"https://openalex.org/C2780402292","wikidata":"https://www.wikidata.org/wiki/Q282853","display_name":"Elaboration likelihood model","level":3,"score":0.8088264465332031},{"id":"https://openalex.org/C137913393","wikidata":"https://www.wikidata.org/wiki/Q15737157","display_name":"Word of mouth","level":2,"score":0.686184823513031},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5484136939048767},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5086653828620911},{"id":"https://openalex.org/C90805587","wikidata":"https://www.wikidata.org/wiki/Q10944557","display_name":"Word (group theory)","level":2,"score":0.44385913014411926},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3433449864387512},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3394838869571686},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.2897283434867859},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.24007326364517212},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.20259630680084229},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.19257581233978271},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.12697690725326538},{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.07423591613769531},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.06881403923034668},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.06597787141799927},{"id":"https://openalex.org/C2781310500","wikidata":"https://www.wikidata.org/wiki/Q1231428","display_name":"Persuasion","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/s0219649224500461","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649224500461","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:wsi:jikmxx:v:23:y:2024:i:02:n:s0219649224500461","is_oa":false,"landing_page_url":"http://www.worldscientific.com/doi/abs/10.1142/S0219649224500461","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.4300000071525574,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":45,"referenced_works":["https://openalex.org/W856962312","https://openalex.org/W1449692765","https://openalex.org/W1737326611","https://openalex.org/W1981964733","https://openalex.org/W1982353417","https://openalex.org/W2029186508","https://openalex.org/W2041360546","https://openalex.org/W2044739061","https://openalex.org/W2085756167","https://openalex.org/W2113880421","https://openalex.org/W2128469360","https://openalex.org/W2156022826","https://openalex.org/W2173952790","https://openalex.org/W2441515906","https://openalex.org/W2462133661","https://openalex.org/W2502088893","https://openalex.org/W2551379735","https://openalex.org/W2560298355","https://openalex.org/W2563013561","https://openalex.org/W2593444592","https://openalex.org/W2594777817","https://openalex.org/W2602562130","https://openalex.org/W2610769934","https://openalex.org/W2768249236","https://openalex.org/W2768829674","https://openalex.org/W2794622651","https://openalex.org/W2798205208","https://openalex.org/W2891238016","https://openalex.org/W2905465522","https://openalex.org/W2912429677","https://openalex.org/W2944580602","https://openalex.org/W2963195998","https://openalex.org/W2968124458","https://openalex.org/W2982377517","https://openalex.org/W2984337342","https://openalex.org/W3048896860","https://openalex.org/W3121073217","https://openalex.org/W3123091093","https://openalex.org/W3123382158","https://openalex.org/W3124686198","https://openalex.org/W3213244876","https://openalex.org/W4200108594","https://openalex.org/W4230440430","https://openalex.org/W4280645336","https://openalex.org/W4285248084"],"related_works":["https://openalex.org/W3092464292","https://openalex.org/W2003351475","https://openalex.org/W2025682800","https://openalex.org/W4256067576","https://openalex.org/W4282978059","https://openalex.org/W2890453194","https://openalex.org/W2147512008","https://openalex.org/W4246560888","https://openalex.org/W4255996403","https://openalex.org/W2324288915"],"abstract_inverted_index":{"From":[0],"the":[1,5,26,51,79,100],"theoretical":[2],"perspective":[3],"of":[4,20,29,88,106],"elaboration":[6],"likelihood":[7],"model":[8],"and":[9,25,53,86,108],"service":[10,84,89,104],"quality,":[11],"this":[12],"study":[13,19],"attempts":[14],"to":[15],"provide":[16],"an":[17,41,67],"empirical":[18],"patients\u2019":[21,57],"medical":[22,62],"choice":[23],"behaviour":[24],"moderating":[27,69],"effect":[28],"disease":[30],"risk":[31,65],"under":[32],"different":[33],"paths":[34],"with":[35],"a":[36],"real":[37],"data":[38],"set":[39],"from":[40,50,78,99],"online":[42,61],"healthcare":[43],"community.":[44],"The":[45],"results":[46],"demonstrate":[47],"that":[48],"factors":[49,77,98],"central":[52,101],"peripheral":[54,80],"routes":[55],"affect":[56],"behavioural":[58],"intention":[59],"regarding":[60],"choices.":[63],"Disease":[64],"plays":[66],"important":[68],"role.":[70],"Low-risk":[71],"patients":[72,93],"are":[73,94],"mainly":[74,95],"influenced":[75,96],"by":[76,97],"route":[81,102],"including":[82,103],"doctors\u2019":[83],"reputation":[85],"disclosure":[87],"qualifications,":[90],"while":[91],"high-risk":[92],"quality":[105],"treatment":[107],"reviews":[109],"quality.":[110]},"counts_by_year":[],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
