{"id":"https://openalex.org/W3177446360","doi":"https://doi.org/10.1142/s0219649221500349","title":"Cloud-Based ERP Systems Implementation: Major Challenges and Critical Success Factors","display_name":"Cloud-Based ERP Systems Implementation: Major Challenges and Critical Success Factors","publication_year":2021,"publication_date":"2021-06-19","ids":{"openalex":"https://openalex.org/W3177446360","doi":"https://doi.org/10.1142/s0219649221500349","mag":"3177446360"},"language":"en","primary_location":{"id":"doi:10.1142/s0219649221500349","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649221500349","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information & Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5052945192","display_name":"Ahmad Saleh Shatat","orcid":null},"institutions":[{"id":"https://openalex.org/I4210163116","display_name":"Applied Science University","ror":"https://ror.org/059zrbe49","country_code":"BH","type":"education","lineage":["https://openalex.org/I4210163116"]}],"countries":["BH"],"is_corresponding":false,"raw_author_name":"Ahmad Saleh Shatat","raw_affiliation_strings":["Department of Management Information Systems, College of Administrative Sciences, Applied Science University, Building 166, Road 23, Block 623, East Al-Ekir, Bahrain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management Information Systems, College of Administrative Sciences, Applied Science University, Building 166, Road 23, Block 623, East Al-Ekir, Bahrain","institution_ids":["https://openalex.org/I4210163116"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5037626314","display_name":"Abdallah Shatat","orcid":"https://orcid.org/0000-0002-2605-6358"},"institutions":[{"id":"https://openalex.org/I4210163116","display_name":"Applied Science University","ror":"https://ror.org/059zrbe49","country_code":"BH","type":"education","lineage":["https://openalex.org/I4210163116"]}],"countries":["BH"],"is_corresponding":false,"raw_author_name":"Abdallah Saleh Shatat","raw_affiliation_strings":["Department of Management Information Systems, College of Administrative Sciences, Applied Science University, Building 166, Road 23, Block 623, East Al-Ekir, Bahrain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management Information Systems, College of Administrative Sciences, Applied Science University, Building 166, Road 23, Block 623, East Al-Ekir, Bahrain","institution_ids":["https://openalex.org/I4210163116"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210163116"],"apc_list":null,"apc_paid":null,"fwci":2.6076,"has_fulltext":false,"cited_by_count":20,"citation_normalized_percentile":{"value":0.90447492,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"20","issue":"03","first_page":"2150034","last_page":"2150034"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.9068784713745117},{"id":"https://openalex.org/keywords/critical-success-factor","display_name":"Critical success factor","score":0.8311581611633301},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6386920213699341},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5387033224105835},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.4687421917915344},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3974299430847168},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.28721362352371216},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.07312935590744019}],"concepts":[{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.9068784713745117},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.8311581611633301},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6386920213699341},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5387033224105835},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.4687421917915344},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3974299430847168},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.28721362352371216},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.07312935590744019}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/s0219649221500349","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649221500349","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information & Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:wsi:jikmxx:v:20:y:2021:i:03:n:s0219649221500349","is_oa":false,"landing_page_url":"http://www.worldscientific.com/doi/abs/10.1142/S0219649221500349","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.550000011920929}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W1149552884","https://openalex.org/W1502687478","https://openalex.org/W1530598531","https://openalex.org/W1536465007","https://openalex.org/W1545394216","https://openalex.org/W1729674138","https://openalex.org/W1965077518","https://openalex.org/W1965925478","https://openalex.org/W1987310098","https://openalex.org/W1987996298","https://openalex.org/W1991448266","https://openalex.org/W2001683352","https://openalex.org/W2007711542","https://openalex.org/W2015955390","https://openalex.org/W2034785598","https://openalex.org/W2056814412","https://openalex.org/W2057655685","https://openalex.org/W2060584096","https://openalex.org/W2064299287","https://openalex.org/W2064302998","https://openalex.org/W2066737623","https://openalex.org/W2073912395","https://openalex.org/W2103020125","https://openalex.org/W2113222723","https://openalex.org/W2128849179","https://openalex.org/W2137323523","https://openalex.org/W2168494054","https://openalex.org/W2201765800","https://openalex.org/W2554624532","https://openalex.org/W2599590878","https://openalex.org/W2611809295","https://openalex.org/W2761563910","https://openalex.org/W2805324193","https://openalex.org/W2977767188","https://openalex.org/W3011087988","https://openalex.org/W4250698628","https://openalex.org/W4254297880","https://openalex.org/W4285688800","https://openalex.org/W4391902753"],"related_works":["https://openalex.org/W3086419272","https://openalex.org/W2185775237","https://openalex.org/W2528302760","https://openalex.org/W3122605875","https://openalex.org/W2981451137","https://openalex.org/W2186393881","https://openalex.org/W2129571082","https://openalex.org/W1999734162","https://openalex.org/W2104535849","https://openalex.org/W2147546896"],"abstract_inverted_index":{"Cloud-based":[0],"ERP":[1,33,46,71,84,101,131],"systems":[2,34,47,72,102,132],"are":[3],"substantially":[4],"expanding,":[5],"which":[6],"is":[7],"expected":[8],"shortly":[9],"to":[10,43,66,79],"demonstrate":[11,108],"a":[12,68,90,109,122],"significant":[13,93,113],"impact":[14,124],"on":[15,128],"the":[16,21,27,31,38,60,99,116,126,129],"current":[17],"business":[18],"model.":[19],"Identifying":[20],"Critical":[22],"Success":[23],"Factors":[24],"(CSFs)":[25],"and":[26,48,92,98],"major":[28],"challenges":[29],"of":[30,51,118,125],"cloud-based":[32,70,83,100],"implementation":[35],"will":[36],"pave":[37],"pathway":[39],"for":[40],"prospective":[41],"clients":[42],"adopt":[44],"cloud":[45,55,130],"take":[49],"advantage":[50],"this":[52,119],"novel":[53],"IT-based":[54],"revolution.":[56],"This":[57],"research":[58,87],"identifies":[59],"top":[61],"10":[62],"CSFs":[63,97,127],"that":[64],"contribute":[65],"delivering":[67],"successful":[69],"implementation.":[73,103,133],"A":[74],"survey":[75],"instrument":[76],"was":[77],"distributed":[78],"70":[80],"enterprises":[81],"using":[82],"systems.":[85],"The":[86],"outcomes":[88],"indicate":[89],"positive":[91,110],"relationship":[94],"between":[95],"eight":[96],"However,":[104],"only":[105],"two":[106],"factors":[107],"but":[111],"not":[112],"correlation.":[114],"Overall,":[115],"results":[117],"study":[120],"show":[121],"notable":[123]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1}],"updated_date":"2026-08-27T14:10:00.468798","created_date":"2025-10-10T00:00:00"}