{"id":"https://openalex.org/W1974626486","doi":"https://doi.org/10.1142/s0219649214500257","title":"Helping as Mundane Knowledge Sharing: Do Bundled Help Request and Quiet Time Increase Performance?","display_name":"Helping as Mundane Knowledge Sharing: Do Bundled Help Request and Quiet Time Increase Performance?","publication_year":2014,"publication_date":"2014-09-01","ids":{"openalex":"https://openalex.org/W1974626486","doi":"https://doi.org/10.1142/s0219649214500257","mag":"1974626486"},"language":"en","primary_location":{"id":"doi:10.1142/s0219649214500257","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649214500257","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://kops.uni-konstanz.de/server/api/core/bitstreams/9002b85a-5b1d-4c1f-a40c-93c27e94cbe8/content","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050582327","display_name":"Philipp A.W. K\u00e4ser","orcid":null},"institutions":[{"id":"https://openalex.org/I197141962","display_name":"Zurich University of Applied Sciences in Business Administration","ror":"https://ror.org/02ejkey04","country_code":"CH","type":"education","lineage":["https://openalex.org/I197141962"]},{"id":"https://openalex.org/I202697423","display_name":"University of Zurich","ror":"https://ror.org/02crff812","country_code":"CH","type":"education","lineage":["https://openalex.org/I202697423"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Philipp A. W. K\u00e4ser","raw_affiliation_strings":["University of Z\u00fcrich, Department of Business Administration, Universit\u00e4tsstrasse 84, 8006 Z\u00fcrich, Switzerland"],"affiliations":[{"raw_affiliation_string":"University of Z\u00fcrich, Department of Business Administration, Universit\u00e4tsstrasse 84, 8006 Z\u00fcrich, Switzerland","institution_ids":["https://openalex.org/I197141962","https://openalex.org/I202697423"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077974236","display_name":"Cornelius J. K\u00f6nig","orcid":"https://orcid.org/0000-0003-0477-8293"},"institutions":[{"id":"https://openalex.org/I91712215","display_name":"Saarland University","ror":"https://ror.org/01jdpyv68","country_code":"DE","type":"education","lineage":["https://openalex.org/I91712215"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Cornelius J. K\u00f6nig","raw_affiliation_strings":["Saarland University, Department of Psychology, Campus A1 3, 66123 Saarbr\u00fccken, Germany"],"affiliations":[{"raw_affiliation_string":"Saarland University, Department of Psychology, Campus A1 3, 66123 Saarbr\u00fccken, Germany","institution_ids":["https://openalex.org/I91712215"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065933751","display_name":"Urs Fischbacher","orcid":"https://orcid.org/0000-0002-5115-8815"},"institutions":[{"id":"https://openalex.org/I189712700","display_name":"University of Konstanz","ror":"https://ror.org/0546hnb39","country_code":"DE","type":"education","lineage":["https://openalex.org/I189712700"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Urs Fischbacher","raw_affiliation_strings":["Thurgau Institute of Economics, Hauptstrasse 190, 8280 Kreuzlingen, Switzerland","University of Konstanz, Department of Economics, Box D-131, 78457 Konstanz, Germany"],"affiliations":[{"raw_affiliation_string":"Thurgau Institute of Economics, Hauptstrasse 190, 8280 Kreuzlingen, Switzerland","institution_ids":[]},{"raw_affiliation_string":"University of Konstanz, Department of Economics, Box D-131, 78457 Konstanz, Germany","institution_ids":["https://openalex.org/I189712700"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089365956","display_name":"Martin Kleinmann","orcid":"https://orcid.org/0000-0002-0939-1349"},"institutions":[{"id":"https://openalex.org/I202697423","display_name":"University of Zurich","ror":"https://ror.org/02crff812","country_code":"CH","type":"education","lineage":["https://openalex.org/I202697423"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Martin Kleinmann","raw_affiliation_strings":["University of Z\u00fcrich, Department of Psychology, Binzm\u00fchlestrasse 14/12, 8050 Z\u00fcrich, Switzerland"],"affiliations":[{"raw_affiliation_string":"University of Z\u00fcrich, Department of Psychology, Binzm\u00fchlestrasse 14/12, 8050 Z\u00fcrich, Switzerland","institution_ids":["https://openalex.org/I202697423"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5050582327"],"corresponding_institution_ids":["https://openalex.org/I197141962","https://openalex.org/I202697423"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.18845569,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"13","issue":"03","first_page":"1450025","last_page":"1450025"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10646","display_name":"Experimental Behavioral Economics Studies","score":0.9853000044822693,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9787999987602234,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quiet","display_name":"QUIET","score":0.8214894533157349},{"id":"https://openalex.org/keywords/interrupt","display_name":"Interrupt","score":0.6956751346588135},{"id":"https://openalex.org/keywords/ask-price","display_name":"Ask price","score":0.5703715085983276},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.565319836139679},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.546323835849762},{"id":"https://openalex.org/keywords/channel","display_name":"Channel (broadcasting)","score":0.4527672529220581},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.451002299785614},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3119242191314697},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2918294072151184},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.25035861134529114},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.11922770738601685},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.10467183589935303},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.0691811740398407}],"concepts":[{"id":"https://openalex.org/C2777185736","wikidata":"https://www.wikidata.org/wiki/Q7265603","display_name":"QUIET","level":2,"score":0.8214894533157349},{"id":"https://openalex.org/C41661131","wikidata":"https://www.wikidata.org/wiki/Q220764","display_name":"Interrupt","level":3,"score":0.6956751346588135},{"id":"https://openalex.org/C90329073","wikidata":"https://www.wikidata.org/wiki/Q914232","display_name":"Ask price","level":2,"score":0.5703715085983276},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.565319836139679},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.546323835849762},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.4527672529220581},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.451002299785614},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3119242191314697},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2918294072151184},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.25035861134529114},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.11922770738601685},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.10467183589935303},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0691811740398407},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C761482","wikidata":"https://www.wikidata.org/wiki/Q118093","display_name":"Transmission (telecommunications)","level":2,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1142/s0219649214500257","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649214500257","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:kops.uni-konstanz.de:123456789/30384","is_oa":true,"landing_page_url":"http://nbn-resolving.de/urn:nbn:de:bsz:352-0-270527","pdf_url":"https://kops.uni-konstanz.de/server/api/core/bitstreams/9002b85a-5b1d-4c1f-a40c-93c27e94cbe8/content","source":{"id":"https://openalex.org/S4306401487","display_name":"KOPS (University of Konstanz)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I189712700","host_organization_name":"University of Konstanz","host_organization_lineage":["https://openalex.org/I189712700"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information & Knowledge Management. 2014, 13(3), 1450025. ISSN 0219-6492. Available under: doi: 10.1142/S0219649214500257","raw_type":"doc-type:Text"},{"id":"pmh:oai:RePEc:wsi:jikmxx:v:13:y:2014:i:03:n:s0219649214500257","is_oa":false,"landing_page_url":"http://www.worldscientific.com/doi/abs/10.1142/S0219649214500257","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:RePEc:wsi:jikmxx:v:13:y:2014:i:03:p:1450025-1-1450025-10","is_oa":false,"landing_page_url":"http://www.worldscinet.com/cgi-bin/details.cgi?type=html&amp;id=pii:S0219649214500257","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},{"id":"pmh:oai:www.zora.uzh.ch:99898","is_oa":false,"landing_page_url":"https://www.zora.uzh.ch/99898","pdf_url":null,"source":{"id":"https://openalex.org/S4306401281","display_name":"Zurich Open Repository and Archive (University of Zurich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I202697423","host_organization_name":"University of Zurich","host_organization_lineage":["https://openalex.org/I202697423"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"K\u00e4ser, Philipp A W; K\u00f6nig, Cornelius J; Fischbacher, Urs; Kleinmann, Martin  (2014). Helping as mundane knowledge sharing: Do bundled help request and quiet time increase performance?  Journal of Information & Knowledge Management, 13(3):1450025.","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:kops.uni-konstanz.de:123456789/30384","is_oa":true,"landing_page_url":"http://nbn-resolving.de/urn:nbn:de:bsz:352-0-270527","pdf_url":"https://kops.uni-konstanz.de/server/api/core/bitstreams/9002b85a-5b1d-4c1f-a40c-93c27e94cbe8/content","source":{"id":"https://openalex.org/S4306401487","display_name":"KOPS (University of Konstanz)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I189712700","host_organization_name":"University of Konstanz","host_organization_lineage":["https://openalex.org/I189712700"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information & Knowledge Management. 2014, 13(3), 1450025. ISSN 0219-6492. Available under: doi: 10.1142/S0219649214500257","raw_type":"doc-type:Text"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G4161420400","display_name":null,"funder_award_id":"100014","funder_id":"https://openalex.org/F4320320924","funder_display_name":"Schweizerischer Nationalfonds zur F\u00f6rderung der Wissenschaftlichen Forschung"},{"id":"https://openalex.org/G6296645615","display_name":"Interruptions, Knocking, and Urgency","funder_award_id":"124484","funder_id":"https://openalex.org/F4320320924","funder_display_name":"Schweizerischer Nationalfonds zur F\u00f6rderung der Wissenschaftlichen Forschung"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"},{"id":"https://openalex.org/F4320320924","display_name":"Schweizerischer Nationalfonds zur F\u00f6rderung der Wissenschaftlichen Forschung","ror":"https://ror.org/00yjd3n13"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1974626486.pdf","grobid_xml":"https://content.openalex.org/works/W1974626486.grobid-xml"},"referenced_works_count":37,"referenced_works":["https://openalex.org/W1804045567","https://openalex.org/W1820923501","https://openalex.org/W1971931485","https://openalex.org/W1982888377","https://openalex.org/W1989559459","https://openalex.org/W1992633761","https://openalex.org/W2007467847","https://openalex.org/W2016155538","https://openalex.org/W2020597523","https://openalex.org/W2033910215","https://openalex.org/W2056004880","https://openalex.org/W2058202349","https://openalex.org/W2058959441","https://openalex.org/W2062875367","https://openalex.org/W2065185843","https://openalex.org/W2070065008","https://openalex.org/W2071741262","https://openalex.org/W2072903557","https://openalex.org/W2079170046","https://openalex.org/W2086426908","https://openalex.org/W2090364983","https://openalex.org/W2096636685","https://openalex.org/W2101753117","https://openalex.org/W2102463240","https://openalex.org/W2119149102","https://openalex.org/W2127695051","https://openalex.org/W2127908243","https://openalex.org/W2132454116","https://openalex.org/W2133135332","https://openalex.org/W2133211659","https://openalex.org/W2134049161","https://openalex.org/W2143730404","https://openalex.org/W2149961401","https://openalex.org/W2152834818","https://openalex.org/W2162410835","https://openalex.org/W2166289953","https://openalex.org/W2168814736"],"related_works":["https://openalex.org/W3145885707","https://openalex.org/W4319998403","https://openalex.org/W4288898221","https://openalex.org/W1964830557","https://openalex.org/W2358308054","https://openalex.org/W4240949492","https://openalex.org/W2391783641","https://openalex.org/W4300668837","https://openalex.org/W4231875098","https://openalex.org/W4388398572"],"abstract_inverted_index":{"On":[0],"a":[1,96],"daily":[2],"level,":[3],"knowledge":[4,50,135],"is":[5,24],"shared":[6],"when":[7],"one":[8,90],"employee":[9],"asks":[10],"another":[11,91],"for":[12,40,92,134],"help.":[13,93],"The":[14],"positive":[15],"effects":[16],"of":[17,36,106,113,131],"helping":[18,28,59],"have":[19],"been":[20],"studied,":[21],"but":[22],"less":[23],"known":[25],"about":[26],"how":[27,45],"can":[29],"be":[30],"made":[31],"more":[32],"efficient":[33],"in":[34],"terms":[35],"lowering":[37],"the":[38,41,104,110,114,117,129],"costs":[39],"helpers.":[42],"We":[43,94,127],"investigated":[44],"two":[46],"methods":[47],"to":[48],"channel":[49],"sharing":[51],"(bundled":[52],"help":[53,64,118],"requests":[54,69],"and":[55,88,99,116,138],"quiet":[56,72],"time)":[57],"affect":[58],"efficiency.":[60],"Bundling":[61],"means":[62,74],"that":[63,75,101],"requesters":[65],"first":[66],"collect":[67],"some":[68],"before":[70],"asking;":[71],"time":[73,79],"an":[76],"organization":[77],"defines":[78],"spans":[80],"during":[81],"which":[82],"its":[83],"employees":[84],"must":[85],"not":[86],"interrupt":[87],"ask":[89],"conducted":[95],"laboratory":[97],"experiment":[98],"found":[100],"bundling":[102],"increased":[103],"efficiency":[105],"helping,":[107],"thereby":[108],"increasing":[109],"combined":[111,125],"performance":[112],"helper":[115],"requester.":[119],"Quiet":[120],"time,":[121],"however,":[122],"decreased":[123],"their":[124],"performance.":[126],"discuss":[128],"implications":[130],"our":[132],"findings":[133],"management":[136],"research":[137],"practice.":[139]},"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}
