{"id":"https://openalex.org/W2031135623","doi":"https://doi.org/10.1142/s0219649202000133","title":"Managing Knowledge Workers: A Technological Perspective","display_name":"Managing Knowledge Workers: A Technological Perspective","publication_year":2002,"publication_date":"2002-03-01","ids":{"openalex":"https://openalex.org/W2031135623","doi":"https://doi.org/10.1142/s0219649202000133","mag":"2031135623"},"language":"en","primary_location":{"id":"doi:10.1142/s0219649202000133","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649202000133","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007660810","display_name":"Atreyi Kankanhalli","orcid":"https://orcid.org/0000-0002-7085-6598"},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]}],"countries":["SG"],"is_corresponding":true,"raw_author_name":"Atreyi Kankanhalli","raw_affiliation_strings":["Department of Information Systems, School of Computing, National University of Singapore, Singapore","Department of Information Systems, School of Computing, National University of Singapore, Singapore,"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems, School of Computing, National University of Singapore, Singapore","institution_ids":["https://openalex.org/I165932596"]},{"raw_affiliation_string":"Department of Information Systems, School of Computing, National University of Singapore, Singapore,","institution_ids":["https://openalex.org/I165932596"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101816559","display_name":"Bernard C. Y. Tan","orcid":"https://orcid.org/0000-0001-5050-7780"},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Bernard C.Y. Tan","raw_affiliation_strings":["Department of Information Systems, School of Computing, National University of Singapore, Singapore","Department of Information Systems, School of Computing, National University of Singapore, Singapore,"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems, School of Computing, National University of Singapore, Singapore","institution_ids":["https://openalex.org/I165932596"]},{"raw_affiliation_string":"Department of Information Systems, School of Computing, National University of Singapore, Singapore,","institution_ids":["https://openalex.org/I165932596"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5014441644","display_name":"Kwok\u2010Kee Wei","orcid":"https://orcid.org/0000-0002-5924-606X"},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Kwok-Kee Wei","raw_affiliation_strings":["Department of Information Systems, School of Computing, National University of Singapore, Singapore","Department of Information Systems, School of Computing, National University of Singapore, Singapore,"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems, School of Computing, National University of Singapore, Singapore","institution_ids":["https://openalex.org/I165932596"]},{"raw_affiliation_string":"Department of Information Systems, School of Computing, National University of Singapore, Singapore,","institution_ids":["https://openalex.org/I165932596"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5007660810"],"corresponding_institution_ids":["https://openalex.org/I165932596"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.26494465,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"01","issue":"01","first_page":"17","last_page":"25"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9125000238418579,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9125000238418579,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-worker","display_name":"Knowledge worker","score":0.7493849992752075},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.7447774410247803},{"id":"https://openalex.org/keywords/workforce","display_name":"Workforce","score":0.6844224333763123},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5996941924095154},{"id":"https://openalex.org/keywords/knowledge-value-chain","display_name":"Knowledge value chain","score":0.5688831806182861},{"id":"https://openalex.org/keywords/personal-knowledge-management","display_name":"Personal knowledge management","score":0.5086332559585571},{"id":"https://openalex.org/keywords/knowledge-creation","display_name":"Knowledge creation","score":0.5032975077629089},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.48773083090782166},{"id":"https://openalex.org/keywords/knowledge-economy","display_name":"Knowledge economy","score":0.44971972703933716},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4178622364997864},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.28472572565078735},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.27518507838249207},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"Organizational learning","score":0.2711917757987976},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.20944160223007202},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13836178183555603},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12760919332504272}],"concepts":[{"id":"https://openalex.org/C2779089590","wikidata":"https://www.wikidata.org/wiki/Q1914017","display_name":"Knowledge worker","level":3,"score":0.7493849992752075},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.7447774410247803},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.6844224333763123},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5996941924095154},{"id":"https://openalex.org/C191628500","wikidata":"https://www.wikidata.org/wiki/Q6423404","display_name":"Knowledge value chain","level":3,"score":0.5688831806182861},{"id":"https://openalex.org/C187572123","wikidata":"https://www.wikidata.org/wiki/Q2034224","display_name":"Personal knowledge management","level":3,"score":0.5086332559585571},{"id":"https://openalex.org/C2986750623","wikidata":"https://www.wikidata.org/wiki/Q830170","display_name":"Knowledge creation","level":3,"score":0.5032975077629089},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.48773083090782166},{"id":"https://openalex.org/C162696548","wikidata":"https://www.wikidata.org/wiki/Q830170","display_name":"Knowledge economy","level":2,"score":0.44971972703933716},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4178622364997864},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28472572565078735},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.27518507838249207},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.2711917757987976},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20944160223007202},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13836178183555603},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12760919332504272},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C2776207758","wikidata":"https://www.wikidata.org/wiki/Q5303302","display_name":"Downstream (manufacturing)","level":2,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1142/s0219649202000133","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219649202000133","pdf_url":null,"source":{"id":"https://openalex.org/S30163770","display_name":"Journal of Information & Knowledge Management","issn_l":"0219-6492","issn":["0219-6492","1793-6926"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information &amp; Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:scholarbank.nus.edu.sg:10635/77882","is_oa":false,"landing_page_url":"http://scholarbank.nus.edu.sg/handle/10635/77882","pdf_url":null,"source":{"id":"https://openalex.org/S7407052290","display_name":"National University of Singapore","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Scopus","raw_type":"Article"},{"id":"pmh:oai:RePEc:wsi:jikmxx:v:01:y:2002:i:01:n:s0219649202000133","is_oa":false,"landing_page_url":"http://www.worldscientific.com/doi/abs/10.1142/S0219649202000133","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.6899999976158142,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":31,"referenced_works":["https://openalex.org/W53181266","https://openalex.org/W82280882","https://openalex.org/W120800428","https://openalex.org/W150749939","https://openalex.org/W290596390","https://openalex.org/W311408508","https://openalex.org/W376508355","https://openalex.org/W569866436","https://openalex.org/W623255193","https://openalex.org/W659081879","https://openalex.org/W1556867621","https://openalex.org/W1591891602","https://openalex.org/W2003833982","https://openalex.org/W2023293975","https://openalex.org/W2049512073","https://openalex.org/W2080403601","https://openalex.org/W2108183214","https://openalex.org/W2113121552","https://openalex.org/W2132454116","https://openalex.org/W2166405476","https://openalex.org/W2169447295","https://openalex.org/W2236581947","https://openalex.org/W2295656366","https://openalex.org/W2339775098","https://openalex.org/W2764578448","https://openalex.org/W2764636838","https://openalex.org/W2768292256","https://openalex.org/W2914872175","https://openalex.org/W3149395617","https://openalex.org/W4246028138","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W1946322520","https://openalex.org/W2900168156","https://openalex.org/W4377102682","https://openalex.org/W2184655039","https://openalex.org/W2065909830","https://openalex.org/W2186631679","https://openalex.org/W2796365337","https://openalex.org/W2435669287","https://openalex.org/W611102836","https://openalex.org/W1540386461"],"abstract_inverted_index":{"A":[0],"new":[1],"breed":[2],"of":[3,18,28,53,64,86],"workers":[4,22,55,67,82],"has":[5,33],"emerged":[6],"in":[7,10],"this":[8],"age":[9],"which":[11],"knowledge":[12,40,54,66,81,102],"is":[13],"considered":[14],"the":[15,29,50,62,84],"key":[16],"driver":[17],"wealth":[19],"creation.":[20],"Knowledge":[21],"now":[23],"constitute":[24],"a":[25,57],"significant":[26],"portion":[27],"workforce.":[30],"However,":[31],"there":[32],"been":[34],"very":[35],"little":[36],"literature":[37],"on":[38,49],"managing":[39,65,80],"workers.":[41,103],"This":[42],"research":[43],"attempts":[44],"to":[45,59,93,101],"throw":[46],"some":[47],"light":[48],"distinctive":[51],"features":[52],"with":[56,83],"view":[58],"drawing":[60],"out":[61],"implications":[63],"better.":[68],"It":[69],"also":[70],"looks":[71],"at":[72],"current":[73],"technological":[74],"trends":[75],"and":[76],"suggests":[77],"techniques":[78],"for":[79],"use":[85],"technology.":[87],"Examples":[88],"from":[89],"organizations":[90],"are":[91],"used":[92],"illustrate":[94],"how":[95],"these":[96],"concepts":[97],"can":[98],"be":[99],"applied":[100]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
