{"id":"https://openalex.org/W4406247118","doi":"https://doi.org/10.1142/s0219622025500051","title":"Exploring Corporate Reputation Factors Through Cluster and Sentiment Analysis of CEO Letters","display_name":"Exploring Corporate Reputation Factors Through Cluster and Sentiment Analysis of CEO Letters","publication_year":2025,"publication_date":"2025-01-10","ids":{"openalex":"https://openalex.org/W4406247118","doi":"https://doi.org/10.1142/s0219622025500051"},"language":"en","primary_location":{"id":"doi:10.1142/s0219622025500051","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219622025500051","pdf_url":null,"source":{"id":"https://openalex.org/S207089700","display_name":"International Journal of Information Technology & Decision Making","issn_l":"0219-6220","issn":["0219-6220","1793-6845"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Technology &amp; Decision Making","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Jue Wang","orcid":"https://orcid.org/0000-0002-6172-3021"},"institutions":[{"id":"https://openalex.org/I118722661","display_name":"Kyungsung University","ror":"https://ror.org/05h9pgm95","country_code":"KR","type":"education","lineage":["https://openalex.org/I118722661"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Jue Wang","raw_affiliation_strings":["School of Global Studies, Kyungsung University, 309, Suyeong-ro, Nam-gu, Busan 48434, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-6172-3021","affiliations":[{"raw_affiliation_string":"School of Global Studies, Kyungsung University, 309, Suyeong-ro, Nam-gu, Busan 48434, Republic of Korea","institution_ids":["https://openalex.org/I118722661"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004758261","display_name":"Hak\u2010Seon Kim","orcid":"https://orcid.org/0000-0001-5361-6368"},"institutions":[{"id":"https://openalex.org/I118722661","display_name":"Kyungsung University","ror":"https://ror.org/05h9pgm95","country_code":"KR","type":"education","lineage":["https://openalex.org/I118722661"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Hak-Seon Kim","raw_affiliation_strings":["School of Hospitality & Tourism Management, Kyungsung University, 309, Suyeong-ro, Nam-gu, Busan 48434, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0001-5361-6368","affiliations":[{"raw_affiliation_string":"School of Hospitality & Tourism Management, Kyungsung University, 309, Suyeong-ro, Nam-gu, Busan 48434, Republic of Korea","institution_ids":["https://openalex.org/I118722661"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I118722661"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.00554636,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"24","issue":"02","first_page":"419","last_page":"442"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.9679999947547913,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.9679999947547913,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.011500000022351742,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10115","display_name":"Corporate Social Responsibility Reporting","score":0.0031999999191612005,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.5512130260467529},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.4806586503982544},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4246808588504791},{"id":"https://openalex.org/keywords/editorial-board","display_name":"Editorial board","score":0.41491830348968506},{"id":"https://openalex.org/keywords/library-science","display_name":"Library science","score":0.36934661865234375},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3591679036617279},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.2931424081325531},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2789289951324463},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.15599122643470764}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.5512130260467529},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.4806586503982544},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4246808588504791},{"id":"https://openalex.org/C3020068454","wikidata":"https://www.wikidata.org/wiki/Q2985386","display_name":"Editorial board","level":2,"score":0.41491830348968506},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.36934661865234375},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3591679036617279},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2931424081325531},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2789289951324463},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.15599122643470764}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/s0219622025500051","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219622025500051","pdf_url":null,"source":{"id":"https://openalex.org/S207089700","display_name":"International Journal of Information Technology & Decision Making","issn_l":"0219-6220","issn":["0219-6220","1793-6845"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Technology &amp; Decision Making","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:wsi:ijitdm:v:24:y:2025:i:02:n:s0219622025500051","is_oa":false,"landing_page_url":"http://www.worldscientific.com/doi/abs/10.1142/S0219622025500051","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G232587915","display_name":null,"funder_award_id":"P0020673","funder_id":"https://openalex.org/F4320322064","funder_display_name":"Korea Institute for Advancement of Technology"}],"funders":[{"id":"https://openalex.org/F4320322064","display_name":"Korea Institute for Advancement of Technology","ror":"https://ror.org/015w1qa96"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W1607675442","https://openalex.org/W1887819992","https://openalex.org/W1985667198","https://openalex.org/W1995463737","https://openalex.org/W1998511687","https://openalex.org/W2036207632","https://openalex.org/W2044417483","https://openalex.org/W2056225081","https://openalex.org/W2082123186","https://openalex.org/W2086576746","https://openalex.org/W2122006260","https://openalex.org/W2141902981","https://openalex.org/W2153555763","https://openalex.org/W2223562046","https://openalex.org/W2333930280","https://openalex.org/W2521608661","https://openalex.org/W2945593084","https://openalex.org/W2981315342","https://openalex.org/W3042224991","https://openalex.org/W3090914091","https://openalex.org/W3125715108","https://openalex.org/W3125940679","https://openalex.org/W4213209503","https://openalex.org/W4214861552","https://openalex.org/W4238779927","https://openalex.org/W4241805835","https://openalex.org/W4280650234","https://openalex.org/W4324148771"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W4392337488","https://openalex.org/W2102271161","https://openalex.org/W2548633793","https://openalex.org/W3013279174","https://openalex.org/W4313425421","https://openalex.org/W2941935829","https://openalex.org/W4388714791","https://openalex.org/W2361883455"],"abstract_inverted_index":{"Corporate":[0],"reputation":[1,60,111,140],"is":[2,54],"one":[3],"of":[4,51,119,127,139,144],"the":[5,39,45,68,74,85,101,137],"most":[6],"valuable":[7],"assets":[8],"a":[9,30],"company":[10],"must":[11],"maintain":[12],"to":[13,35,44,55,67,84,106],"remain":[14],"in":[15],"business,":[16],"and":[17,38,61,98,113,125],"it":[18],"becomes":[19],"even":[20],"more":[21],"critical":[22],"during":[23,142],"crises":[24],"such":[25],"as":[26],"COVID-19,":[27,133],"which":[28],"pose":[29],"severe":[31],"threat":[32],"not":[33],"only":[34],"employees,":[36],"customers,":[37],"general":[40],"public":[41],"but":[42],"also":[43],"company\u2019s":[46],"fundamental":[47],"survival.":[48],"The":[49],"purpose":[50],"this":[52],"study":[53,72,102,121],"identify":[56],"themes":[57],"affecting":[58],"corporate":[59],"assess":[62],"how":[63,108],"leading":[64],"companies":[65,82],"responded":[66],"COVID-19":[69],"crisis.":[70,145],"This":[71],"targeted":[73],"top":[75],"100":[76,93],"(RQ":[77],"score":[78],"higher":[79],"than":[80],"50)":[81],"according":[83],"23rd":[86],"Annual":[87],"Reputation":[88],"Quotient":[89],"from":[90],"Axios-Harries":[91],"Poll":[92],"RQ":[94],"report.":[95],"Employing":[96],"cluster":[97],"sentiment":[99],"analysis,":[100],"explores":[103],"CEO":[104],"letters":[105],"understand":[107],"they":[109],"emphasize":[110],"factors":[112],"employ":[114],"impression":[115],"management":[116,141],"tactics.":[117],"Findings":[118],"our":[120],"illustrate":[122],"nuanced":[123],"reactions":[124],"attitudes":[126],"CEOs":[128],"toward":[129],"issues":[130],"presented":[131],"by":[132],"shed":[134],"light":[135],"on":[136],"intricacies":[138],"times":[143]},"counts_by_year":[],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
