{"id":"https://openalex.org/W2018100746","doi":"https://doi.org/10.1142/s0219622004001045","title":"USING SUPER-EFFICIENCY DEA TO EVALUATE FINANCIAL PERFORMANCE OF E-BUSINESS INITIATIVE IN THE RETAIL INDUSTRY","display_name":"USING SUPER-EFFICIENCY DEA TO EVALUATE FINANCIAL PERFORMANCE OF E-BUSINESS INITIATIVE IN THE RETAIL INDUSTRY","publication_year":2004,"publication_date":"2004-05-26","ids":{"openalex":"https://openalex.org/W2018100746","doi":"https://doi.org/10.1142/s0219622004001045","mag":"2018100746"},"language":"en","primary_location":{"id":"doi:10.1142/s0219622004001045","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219622004001045","pdf_url":null,"source":{"id":"https://openalex.org/S207089700","display_name":"International Journal of Information Technology & Decision Making","issn_l":"0219-6220","issn":["0219-6220","1793-6845"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Technology &amp; Decision Making","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5115589602","display_name":"Yao Chen","orcid":"https://orcid.org/0000-0001-5534-7907"},"institutions":[{"id":"https://openalex.org/I133738476","display_name":"University of Massachusetts Lowell","ror":"https://ror.org/03hamhx47","country_code":"US","type":"education","lineage":["https://openalex.org/I133738476"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"YAO CHEN","raw_affiliation_strings":["College of Management, University of Massachusetts, Lowell, MA 01845, USA","College of Management, University of Massachusetts, Lowell, MA 01845, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"College of Management, University of Massachusetts, Lowell, MA 01845, USA","institution_ids":["https://openalex.org/I133738476"]},{"raw_affiliation_string":"College of Management, University of Massachusetts, Lowell, MA 01845, USA#TAB#","institution_ids":["https://openalex.org/I133738476"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058486700","display_name":"Luvai Motiwalla","orcid":null},"institutions":[{"id":"https://openalex.org/I133738476","display_name":"University of Massachusetts Lowell","ror":"https://ror.org/03hamhx47","country_code":"US","type":"education","lineage":["https://openalex.org/I133738476"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"LUVAI MOTIWALLA","raw_affiliation_strings":["College of Management, University of Massachusetts, Lowell, MA 01845, USA","College of Management, University of Massachusetts, Lowell, MA 01845, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"College of Management, University of Massachusetts, Lowell, MA 01845, USA","institution_ids":["https://openalex.org/I133738476"]},{"raw_affiliation_string":"College of Management, University of Massachusetts, Lowell, MA 01845, USA#TAB#","institution_ids":["https://openalex.org/I133738476"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111522249","display_name":"M. Riaz Khan","orcid":null},"institutions":[{"id":"https://openalex.org/I133738476","display_name":"University of Massachusetts Lowell","ror":"https://ror.org/03hamhx47","country_code":"US","type":"education","lineage":["https://openalex.org/I133738476"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"M. RIAZ KHAN","raw_affiliation_strings":["College of Management, University of Massachusetts, Lowell, MA 01845, USA","College of Management, University of Massachusetts, Lowell, MA 01845, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"College of Management, University of Massachusetts, Lowell, MA 01845, USA","institution_ids":["https://openalex.org/I133738476"]},{"raw_affiliation_string":"College of Management, University of Massachusetts, Lowell, MA 01845, USA#TAB#","institution_ids":["https://openalex.org/I133738476"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5115589602"],"corresponding_institution_ids":["https://openalex.org/I133738476"],"apc_list":null,"apc_paid":null,"fwci":0.40485855,"has_fulltext":false,"cited_by_count":26,"citation_normalized_percentile":{"value":0.65707261,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"03","issue":"02","first_page":"337","last_page":"351"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12851","display_name":"Firm Innovation and Growth","score":0.9739999771118164,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9476000070571899,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/data-envelopment-analysis","display_name":"Data envelopment analysis","score":0.7482650279998779},{"id":"https://openalex.org/keywords/disintermediation","display_name":"Disintermediation","score":0.7414236068725586},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5522480010986328},{"id":"https://openalex.org/keywords/transaction-cost","display_name":"Transaction cost","score":0.5387853384017944},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.537425696849823},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.46170762181282043},{"id":"https://openalex.org/keywords/cost-efficiency","display_name":"Cost efficiency","score":0.42875444889068604},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3543643355369568},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.33364927768707275},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.2984788119792938}],"concepts":[{"id":"https://openalex.org/C22088475","wikidata":"https://www.wikidata.org/wiki/Q647974","display_name":"Data envelopment analysis","level":2,"score":0.7482650279998779},{"id":"https://openalex.org/C125706105","wikidata":"https://www.wikidata.org/wiki/Q1137418","display_name":"Disintermediation","level":2,"score":0.7414236068725586},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5522480010986328},{"id":"https://openalex.org/C98965940","wikidata":"https://www.wikidata.org/wiki/Q877496","display_name":"Transaction cost","level":2,"score":0.5387853384017944},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.537425696849823},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.46170762181282043},{"id":"https://openalex.org/C11644782","wikidata":"https://www.wikidata.org/wiki/Q15401790","display_name":"Cost efficiency","level":2,"score":0.42875444889068604},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3543643355369568},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33364927768707275},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.2984788119792938},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C126255220","wikidata":"https://www.wikidata.org/wiki/Q141495","display_name":"Mathematical optimization","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/s0219622004001045","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219622004001045","pdf_url":null,"source":{"id":"https://openalex.org/S207089700","display_name":"International Journal of Information Technology & Decision Making","issn_l":"0219-6220","issn":["0219-6220","1793-6845"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Information Technology &amp; Decision Making","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:wsi:ijitdm:v:03:y:2004:i:02:n:s0219622004001045","is_oa":false,"landing_page_url":"http://www.worldscientific.com/doi/abs/10.1142/S0219622004001045","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.5600000023841858,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W106146443","https://openalex.org/W149939623","https://openalex.org/W602220486","https://openalex.org/W646264911","https://openalex.org/W1978484347","https://openalex.org/W1988417488","https://openalex.org/W1996411615","https://openalex.org/W2002423496","https://openalex.org/W2003773364","https://openalex.org/W2021351026","https://openalex.org/W2033865209","https://openalex.org/W2035383193","https://openalex.org/W2041968313","https://openalex.org/W2057211911","https://openalex.org/W2076452041","https://openalex.org/W2079708336","https://openalex.org/W2110250287","https://openalex.org/W2111156986","https://openalex.org/W2129763896","https://openalex.org/W2130457181","https://openalex.org/W2143623014","https://openalex.org/W2178030295","https://openalex.org/W2267298282","https://openalex.org/W2464094156","https://openalex.org/W2764625566","https://openalex.org/W4236037343","https://openalex.org/W4239203632"],"related_works":["https://openalex.org/W2960382403","https://openalex.org/W1584285484","https://openalex.org/W2353293562","https://openalex.org/W2065309558","https://openalex.org/W2076714832","https://openalex.org/W3125605238","https://openalex.org/W2614759986","https://openalex.org/W2765382338","https://openalex.org/W31846113","https://openalex.org/W1569253888"],"abstract_inverted_index":{"Electronic":[0],"Business":[1],"(EB)":[2],"on":[3],"the":[4,28,59,66,71,75,79,113,126,138,145],"Internet":[5],"is":[6,23,94,119],"an":[7],"attractive":[8],"technology":[9],"for":[10],"traditional":[11],"business":[12],"organizations":[13],"to":[14,57,121],"improve":[15],"their":[16,154],"financial":[17,60],"performance.":[18,115],"The":[19,47],"Web-based":[20],"economic":[21],"model":[22,56,84],"supposedly":[24],"more":[25],"efficient":[26,106],"at":[27],"transaction":[29],"cost":[30],"level.":[31],"It":[32],"also":[33],"provides":[34],"cost-effective":[35],"marketing,":[36],"global":[37],"market":[38],"access,":[39],"and":[40,124,134],"a":[41,104,129],"disintermediation":[42],"of":[43,62,70,74,81,128,131],"costly":[44],"distribution":[45],"channels.":[46],"current":[48],"paper":[49,89],"uses":[50],"super-efficiency":[51,76,82,93],"data":[52],"envelopment":[53],"analysis":[54,142],"(DEA)":[55],"evaluate":[58],"performance":[61,127],"e-business":[63],"initiatives":[64],"in":[65,137,150],"retail":[67,139],"industry.":[68,140],"Because":[69],"possible":[72],"infeasibility":[73,108],"DEA":[77,83],"model,":[78],"use":[80],"has":[85],"been":[86],"restricted.":[87],"This":[88,141],"demonstrates":[90],"that":[91,144],"if":[92],"interpreted":[95],"as":[96],"input":[97],"saving":[98],"or":[99],"output":[100],"surplus":[101],"achieved":[102],"by":[103],"specific":[105],"DMU,":[107],"does":[109],"not":[110],"necessary":[111],"indicate":[112],"best":[114],"A":[116],"new":[117],"approach":[118],"applied":[120],"correctly":[122],"characterize":[123],"rank":[125],"set":[130],"EB":[132,146],"companies":[133,136,147],"non-EB":[135,155],"indicates":[143],"perform":[148],"better":[149],"some":[151],"areas":[152],"than":[153],"counterpart.":[156]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2026-02-09T09:26:11.010843","created_date":"2025-10-10T00:00:00"}
