{"id":"https://openalex.org/W2060239177","doi":"https://doi.org/10.1142/s0218843014410020","title":"Gamification for Online Communities: A Case Study for Delivering Government Services","display_name":"Gamification for Online Communities: A Case Study for Delivering Government Services","publication_year":2014,"publication_date":"2014-06-01","ids":{"openalex":"https://openalex.org/W2060239177","doi":"https://doi.org/10.1142/s0218843014410020","mag":"2060239177"},"language":"en","primary_location":{"id":"doi:10.1142/s0218843014410020","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0218843014410020","pdf_url":null,"source":{"id":"https://openalex.org/S17147961","display_name":"International Journal of Cooperative Information Systems","issn_l":"0218-8430","issn":["0218-8430","1793-6365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Cooperative Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056727957","display_name":"Sanat Kumar Bista","orcid":"https://orcid.org/0000-0003-0573-0996"},"institutions":[{"id":"https://openalex.org/I1292875679","display_name":"Commonwealth Scientific and Industrial Research Organisation","ror":"https://ror.org/03qn8fb07","country_code":"AU","type":"funder","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I4387156119"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Sanat Kumar Bista","raw_affiliation_strings":["CSIRO Computational Informatics, Canberra, Australia",", CSIRO Computational Informatics, Canberra, Australia#TAB#"],"affiliations":[{"raw_affiliation_string":"CSIRO Computational Informatics, Canberra, Australia","institution_ids":["https://openalex.org/I1292875679"]},{"raw_affiliation_string":", CSIRO Computational Informatics, Canberra, Australia#TAB#","institution_ids":["https://openalex.org/I1292875679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082256444","display_name":"\u202aSurya Nepal\u202c","orcid":"https://orcid.org/0000-0002-3289-6599"},"institutions":[{"id":"https://openalex.org/I1292875679","display_name":"Commonwealth Scientific and Industrial Research Organisation","ror":"https://ror.org/03qn8fb07","country_code":"AU","type":"funder","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I4387156119"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Surya Nepal","raw_affiliation_strings":["CSIRO Computational Informatics, Canberra, Australia",", CSIRO Computational Informatics, Canberra, Australia#TAB#"],"affiliations":[{"raw_affiliation_string":"CSIRO Computational Informatics, Canberra, Australia","institution_ids":["https://openalex.org/I1292875679"]},{"raw_affiliation_string":", CSIRO Computational Informatics, Canberra, Australia#TAB#","institution_ids":["https://openalex.org/I1292875679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077002072","display_name":"C\u00e9cile Paris","orcid":"https://orcid.org/0000-0003-3816-0176"},"institutions":[{"id":"https://openalex.org/I1292875679","display_name":"Commonwealth Scientific and Industrial Research Organisation","ror":"https://ror.org/03qn8fb07","country_code":"AU","type":"funder","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I4387156119"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"C\u00e9cile Paris","raw_affiliation_strings":["CSIRO Computational Informatics, Canberra, Australia",", CSIRO Computational Informatics, Canberra, Australia#TAB#"],"affiliations":[{"raw_affiliation_string":"CSIRO Computational Informatics, Canberra, Australia","institution_ids":["https://openalex.org/I1292875679"]},{"raw_affiliation_string":", CSIRO Computational Informatics, Canberra, Australia#TAB#","institution_ids":["https://openalex.org/I1292875679"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5083336585","display_name":"Nathalie Colineau","orcid":null},"institutions":[{"id":"https://openalex.org/I1303474014","display_name":"Defence Science and Technology Group","ror":"https://ror.org/05ddrvt52","country_code":"AU","type":"funder","lineage":["https://openalex.org/I1303474014","https://openalex.org/I2801453606","https://openalex.org/I3139952251"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Nathalie Colineau","raw_affiliation_strings":["Defence Science and Technology Organisation, Edinburgh, Australia"],"affiliations":[{"raw_affiliation_string":"Defence Science and Technology Organisation, Edinburgh, Australia","institution_ids":["https://openalex.org/I1303474014"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5056727957"],"corresponding_institution_ids":["https://openalex.org/I1292875679"],"apc_list":null,"apc_paid":null,"fwci":7.5047,"has_fulltext":false,"cited_by_count":65,"citation_normalized_percentile":{"value":0.97333241,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"23","issue":"02","first_page":"1441002","last_page":"1441002"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10731","display_name":"Educational Games and Gamification","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10731","display_name":"Educational Games and Gamification","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11197","display_name":"Digital Games and Media","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11705","display_name":"Gambling Behavior and Treatments","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.792389988899231},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6805923581123352},{"id":"https://openalex.org/keywords/abstraction","display_name":"Abstraction","score":0.6507594585418701},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6290801167488098},{"id":"https://openalex.org/keywords/online-community","display_name":"Online community","score":0.6159082651138306},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5779327750205994},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.5481583476066589},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3974539041519165},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.36579734086990356}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.792389988899231},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6805923581123352},{"id":"https://openalex.org/C124304363","wikidata":"https://www.wikidata.org/wiki/Q673661","display_name":"Abstraction","level":2,"score":0.6507594585418701},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6290801167488098},{"id":"https://openalex.org/C2778165684","wikidata":"https://www.wikidata.org/wiki/Q6576792","display_name":"Online community","level":2,"score":0.6159082651138306},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5779327750205994},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.5481583476066589},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3974539041519165},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.36579734086990356},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1142/s0218843014410020","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0218843014410020","pdf_url":null,"source":{"id":"https://openalex.org/S17147961","display_name":"International Journal of Cooperative Information Systems","issn_l":"0218-8430","issn":["0218-8430","1793-6365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Cooperative Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4699999988079071,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W10512124","https://openalex.org/W63693716","https://openalex.org/W1512128027","https://openalex.org/W1574263734","https://openalex.org/W1989810992","https://openalex.org/W2065071081","https://openalex.org/W2071460097","https://openalex.org/W2073598993","https://openalex.org/W2075289001","https://openalex.org/W2077780333","https://openalex.org/W2169106160","https://openalex.org/W2738725692","https://openalex.org/W3094202663","https://openalex.org/W3205595721","https://openalex.org/W4231399809"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2068700777","https://openalex.org/W3216885170","https://openalex.org/W2767875593","https://openalex.org/W2350650451","https://openalex.org/W2472048300","https://openalex.org/W1990837182","https://openalex.org/W2092760305","https://openalex.org/W1488527173","https://openalex.org/W2295411142"],"abstract_inverted_index":{"Gamification,":[0],"the":[1,65,100,114,126,152,166,188,191,201,225,239],"idea":[2],"of":[3,69,88,111,130,154,165,168,176,190,236],"inserting":[4],"game":[5],"dynamics":[6],"into":[7,140],"portals":[8],"or":[9],"social":[10],"networks,":[11],"has":[12,213],"recently":[13],"evolved":[14],"as":[15],"an":[16,26,56],"approach":[17],"to":[18,29,34,45,52,72,80,99,156,182,197,216,219,222,232],"encourage":[19],"active":[20],"participation":[21],"in":[22,55,160,238],"online":[23,27,57,101,135],"communities.":[24],"For":[25],"community":[28,58,220,226],"start":[30],"and":[31,48,62,90,128,137,199,228],"proceed":[32],"on":[33,113,151,187],"a":[35,85,91,109,131,169,179,184,214,234],"sustainable":[36],"operation,":[37],"it":[38],"is":[39],"important":[40],"that":[41,59,105,117],"members":[42],"are":[43],"encouraged":[44],"contribute":[46],"positively":[47],"frequently.":[49],"We":[50,82,203],"decided":[51],"introduce":[53],"gamification":[54,89,92,115,132,155,178,211],"we":[60,103,124,148,172],"designed":[61],"developed":[63],"with":[64,143],"Australian":[66],"Government's":[67],"Department":[68],"Human":[70],"Services":[71],"support":[73],"welfare":[74],"recipients":[75],"transitioning":[76],"from":[77],"one":[78],"payment":[79],"another.":[81],"first":[83],"defined":[84],"formal":[86],"model":[87,98,133],"design":[93,127],"process.":[94],"In":[95,121],"instantiating":[96],"our":[97,106,141,161,174],"community,":[102,192],"realised":[104],"context":[107,162],"applied":[108],"number":[110],"constraints":[112],"elements":[116],"could":[118],"be":[119,217],"introduced.":[120],"this":[122],"paper,":[123],"outline":[125],"implementation":[129,175],"for":[134],"communities":[136],"its":[138,144],"instantiation":[139],"context,":[142],"specific":[145],"requirements.":[146],"While":[147],"cannot":[149],"comment":[150],"success":[153],"drive":[157],"user":[158],"engagement":[159,237],"(for":[163],"lack":[164],"possibility":[167],"controlled":[170],"experiment),":[171],"found":[173],"badges-based":[177],"helpful":[180],"way":[181],"provide":[183],"useful":[185,218],"abstraction":[186],"life":[189],"providing":[193],"feedback":[194,207],"enabling":[195],"us":[196],"monitor":[198],"analyze":[200],"community.":[202,240],"thus":[204],"show":[205],"how":[206],"provided":[208],"by":[209],"such":[210],"data":[212],"potential":[215],"providers":[221],"better":[223],"understand":[224],"needs":[227],"addressing":[229],"them":[230],"appropriately":[231],"maintain":[233],"level":[235]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":8},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":5}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
