{"id":"https://openalex.org/W2987626766","doi":"https://doi.org/10.1142/s0218194019500475","title":"Communication Problems in Software Development\u00a0\u2014 A Model and Its Industrial Application","display_name":"Communication Problems in Software Development\u00a0\u2014 A Model and Its Industrial Application","publication_year":2019,"publication_date":"2019-10-01","ids":{"openalex":"https://openalex.org/W2987626766","doi":"https://doi.org/10.1142/s0218194019500475","mag":"2987626766"},"language":"en","primary_location":{"id":"doi:10.1142/s0218194019500475","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0218194019500475","pdf_url":null,"source":{"id":"https://openalex.org/S131442419","display_name":"International Journal of Software Engineering and Knowledge Engineering","issn_l":"0218-1940","issn":["0218-1940","1793-6403"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Software Engineering and Knowledge Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018874027","display_name":"Joakim Pernst\u00e5l","orcid":"https://orcid.org/0000-0001-5329-6560"},"institutions":[{"id":"https://openalex.org/I1340210623","display_name":"Volvo (Sweden)","ror":"https://ror.org/05b6ypc36","country_code":"SE","type":"company","lineage":["https://openalex.org/I1340210623"]},{"id":"https://openalex.org/I4387153628","display_name":"Volvo Cars (Sweden)","ror":"https://ror.org/005n5zv88","country_code":null,"type":"company","lineage":["https://openalex.org/I4210153393","https://openalex.org/I4387153628"]}],"countries":["SE"],"is_corresponding":true,"raw_author_name":"Joakim Pernst\u00e5l","raw_affiliation_strings":["Volvo Car Corporation, SE-405 31 G\u00f6teborg, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Volvo Car Corporation, SE-405 31 G\u00f6teborg, Sweden","institution_ids":["https://openalex.org/I1340210623","https://openalex.org/I4387153628"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063787358","display_name":"Robert Feldt","orcid":"https://orcid.org/0000-0002-5179-4205"},"institutions":[{"id":"https://openalex.org/I66862912","display_name":"Chalmers University of Technology","ror":"https://ror.org/040wg7k59","country_code":"SE","type":"education","lineage":["https://openalex.org/I66862912"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"R. Feldt","raw_affiliation_strings":["Chalmers University of Technology, SE-412, 90 Gothenburg, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chalmers University of Technology, SE-412, 90 Gothenburg, Sweden","institution_ids":["https://openalex.org/I66862912"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047199297","display_name":"Tony Gorschek","orcid":"https://orcid.org/0000-0002-3646-235X"},"institutions":[{"id":"https://openalex.org/I52719799","display_name":"Blekinge Institute of Technology","ror":"https://ror.org/0093a8w51","country_code":"SE","type":"education","lineage":["https://openalex.org/I52719799"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"T. Gorschek","raw_affiliation_strings":["Blekinge Institute of Technology, SE-372 25 Karlskrona, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Blekinge Institute of Technology, SE-372 25 Karlskrona, Sweden","institution_ids":["https://openalex.org/I52719799"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5076118917","display_name":"D. Flor\u00e9n","orcid":null},"institutions":[{"id":"https://openalex.org/I1340210623","display_name":"Volvo (Sweden)","ror":"https://ror.org/05b6ypc36","country_code":"SE","type":"company","lineage":["https://openalex.org/I1340210623"]},{"id":"https://openalex.org/I4387153628","display_name":"Volvo Cars (Sweden)","ror":"https://ror.org/005n5zv88","country_code":null,"type":"company","lineage":["https://openalex.org/I4210153393","https://openalex.org/I4387153628"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"D. Flor\u00e9n","raw_affiliation_strings":["Volvo Car Corporation, SE-405 31 G\u00f6teborg, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Volvo Car Corporation, SE-405 31 G\u00f6teborg, Sweden","institution_ids":["https://openalex.org/I1340210623","https://openalex.org/I4387153628"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5018874027"],"corresponding_institution_ids":["https://openalex.org/I1340210623","https://openalex.org/I4387153628"],"apc_list":null,"apc_paid":null,"fwci":0.7052,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.7984996,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"29","issue":"10","first_page":"1497","last_page":"1538"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10639","display_name":"Advanced Software Engineering Methodologies","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6619634032249451},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.6181706190109253},{"id":"https://openalex.org/keywords/automotive-industry","display_name":"Automotive industry","score":0.5966078042984009},{"id":"https://openalex.org/keywords/models-of-communication","display_name":"Models of communication","score":0.5632116198539734},{"id":"https://openalex.org/keywords/event","display_name":"Event (particle physics)","score":0.5121290683746338},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5100787281990051},{"id":"https://openalex.org/keywords/scalability","display_name":"Scalability","score":0.49152740836143494},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.4639572501182556},{"id":"https://openalex.org/keywords/communications-system","display_name":"Communications system","score":0.46223172545433044},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.39925751090049744},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.38530802726745605},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.32146790623664856},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.24048969149589539},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.16844618320465088}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6619634032249451},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.6181706190109253},{"id":"https://openalex.org/C526921623","wikidata":"https://www.wikidata.org/wiki/Q190117","display_name":"Automotive industry","level":2,"score":0.5966078042984009},{"id":"https://openalex.org/C158156997","wikidata":"https://www.wikidata.org/wiki/Q1416645","display_name":"Models of communication","level":2,"score":0.5632116198539734},{"id":"https://openalex.org/C2779662365","wikidata":"https://www.wikidata.org/wiki/Q5416694","display_name":"Event (particle physics)","level":2,"score":0.5121290683746338},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5100787281990051},{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.49152740836143494},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.4639572501182556},{"id":"https://openalex.org/C101765175","wikidata":"https://www.wikidata.org/wiki/Q577764","display_name":"Communications system","level":2,"score":0.46223172545433044},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.39925751090049744},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.38530802726745605},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.32146790623664856},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.24048969149589539},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.16844618320465088},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/s0218194019500475","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0218194019500475","pdf_url":null,"source":{"id":"https://openalex.org/S131442419","display_name":"International Journal of Software Engineering and Knowledge Engineering","issn_l":"0218-1940","issn":["0218-1940","1793-6403"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Software Engineering and Knowledge Engineering","raw_type":"journal-article"},{"id":"pmh:oai:research.chalmers.se:513812","is_oa":false,"landing_page_url":"https://research.chalmers.se/en/publication/513812","pdf_url":null,"source":{"id":"https://openalex.org/S4306402469","display_name":"Chalmers Research (Chalmers University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I66862912","host_organization_name":"Chalmers University of Technology","host_organization_lineage":["https://openalex.org/I66862912"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6299999952316284,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W4214443","https://openalex.org/W52169070","https://openalex.org/W843404119","https://openalex.org/W1512902557","https://openalex.org/W1539648202","https://openalex.org/W1540343830","https://openalex.org/W1553763631","https://openalex.org/W1581093774","https://openalex.org/W1602304209","https://openalex.org/W1741471588","https://openalex.org/W1965278510","https://openalex.org/W1977923878","https://openalex.org/W1993088274","https://openalex.org/W1997007741","https://openalex.org/W1999827585","https://openalex.org/W2006479099","https://openalex.org/W2007576393","https://openalex.org/W2012133749","https://openalex.org/W2015232149","https://openalex.org/W2031386426","https://openalex.org/W2036555368","https://openalex.org/W2038107769","https://openalex.org/W2039728154","https://openalex.org/W2044861713","https://openalex.org/W2045571829","https://openalex.org/W2046484912","https://openalex.org/W2049875335","https://openalex.org/W2058638038","https://openalex.org/W2077914684","https://openalex.org/W2079486597","https://openalex.org/W2091823786","https://openalex.org/W2104427906","https://openalex.org/W2107206252","https://openalex.org/W2108752510","https://openalex.org/W2115277537","https://openalex.org/W2122509472","https://openalex.org/W2127369273","https://openalex.org/W2131873985","https://openalex.org/W2134119432","https://openalex.org/W2135138402","https://openalex.org/W2137337107","https://openalex.org/W2142325887","https://openalex.org/W2143087028","https://openalex.org/W2145386371","https://openalex.org/W2147018965","https://openalex.org/W2153809271","https://openalex.org/W2154774499","https://openalex.org/W2163843340","https://openalex.org/W2168811232","https://openalex.org/W2169749310","https://openalex.org/W2171687541","https://openalex.org/W2171999827","https://openalex.org/W2276797782","https://openalex.org/W2316972015","https://openalex.org/W2939473970","https://openalex.org/W2993383518","https://openalex.org/W3121143339","https://openalex.org/W4230604838","https://openalex.org/W4232014871","https://openalex.org/W4244134295","https://openalex.org/W4248242548","https://openalex.org/W4249649471","https://openalex.org/W4253495066","https://openalex.org/W4387709155"],"related_works":["https://openalex.org/W2115237264","https://openalex.org/W2973260663","https://openalex.org/W1989885694","https://openalex.org/W2910281886","https://openalex.org/W2988257326","https://openalex.org/W2168431997","https://openalex.org/W2394454557","https://openalex.org/W2377561196","https://openalex.org/W2117811639","https://openalex.org/W74233981"],"abstract_inverted_index":{"Attaining":[0],"effective":[1],"communication":[2,32,53,63,111,140,193],"within":[3],"and":[4,38,47,86,90,94,131,136,163],"across":[5],"organizational":[6],"units":[7],"is":[8],"among":[9],"the":[10,92,127,148,166,172,176,191],"most":[11],"critical":[12],"challenges":[13],"for":[14,175,182,190],"success":[15],"in":[16,30,55,180],"software":[17],"development":[18,119,169],"organizations.":[19],"This":[20],"paper":[21],"presents":[22],"a":[23,59,106,186],"novel":[24],"model,":[25],"supporting":[26],"analysis":[27,85,137],"of":[28,62,120,138,147,195],"problems":[29,64],"inter-departmental":[31],"events.":[33],"The":[34,49,123],"model":[35,50,93,128],"was":[36,100,152,178],"developed":[37],"designed":[39],"based":[40],"on":[41,69],"industrial":[42],"needs":[43],"emphasizing":[44],"flexibility,":[45],"applicability":[46],"scalability.":[48],"covers":[51],"central":[52],"aspects":[54],"order":[56],"to":[57,83,102],"provide":[58],"useful":[60],"approximation":[61],"rather":[65],"than":[66],"in-depth":[67],"modeling":[68],"message-by":[70],"message":[71],"basis.":[72],"Other":[73],"event-specific":[74],"information,":[75],"such":[76],"as":[77],"costs,":[78],"can":[79],"then":[80],"be":[81],"attached":[82],"enrich":[84],"understanding.":[87],"To":[88],"exemplify":[89],"evaluate":[91],"collect":[95],"feedback":[96],"from":[97],"industry,":[98],"it":[99],"applied":[101],"16":[103],"events":[104,194],"at":[105],"Swedish":[107],"automotive":[108],"manufacturer":[109],"where":[110],"between":[112],"two":[113],"departments":[114],"had":[115],"broken":[116],"down":[117],"during":[118],"software-intensive":[121],"systems.":[122],"evaluation":[124],"showed":[125],"that":[126,144],"helped":[129],"structure":[130],"conduct":[132],"systematic":[133],"data":[134],"collection":[135],"dysfunctional":[139],"patterns.":[141],"We":[142],"found":[143],"insufficient":[145],"understanding":[146],"matters":[149],"being":[150],"communicated":[151],"prevalent,":[153],"but":[154],"also":[155],"more":[156],"specifically,":[157],"requirements":[158],"were":[159],"insufficiently":[160],"balanced,":[161],"detailed":[162],"specified":[164],"over":[165],"full":[167],"system":[168],"cycle.":[170],"Besides,":[171],"long-term":[173],"cost":[174,189],"company":[177],"analyzed":[179,192],"depth":[181],"each":[183],"event,":[184],"yielding":[185],"total":[187],"estimated":[188],"11.2MUS$.":[196]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-05-21T09:19:25.381259","created_date":"2025-10-10T00:00:00"}