{"id":"https://openalex.org/W3022993299","doi":"https://doi.org/10.1142/9789811208645_0031","title":"Information Technology Issues in South Africa","display_name":"Information Technology Issues in South Africa","publication_year":2020,"publication_date":"2020-04-23","ids":{"openalex":"https://openalex.org/W3022993299","doi":"https://doi.org/10.1142/9789811208645_0031","mag":"3022993299"},"language":"en","primary_location":{"id":"doi:10.1142/9789811208645_0031","is_oa":false,"landing_page_url":"https://doi.org/10.1142/9789811208645_0031","pdf_url":null,"source":{"id":"https://openalex.org/S4210195009","display_name":"World Scientific-Now Publishers series in business","issn_l":"2251-3442","issn":["2251-3442"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"World Scientific-Now Publishers Series in Business","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5019061188","display_name":"Kennedy Njenga","orcid":"https://orcid.org/0000-0002-6403-3624"},"institutions":[{"id":"https://openalex.org/I24027795","display_name":"University of Johannesburg","ror":"https://ror.org/04z6c2n17","country_code":"ZA","type":"education","lineage":["https://openalex.org/I24027795"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Kennedy Njenga","raw_affiliation_strings":["University of Johannesburg, Johannesburg, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Johannesburg, Johannesburg, South Africa","institution_ids":["https://openalex.org/I24027795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000019172","display_name":"Brenda Scholtz","orcid":"https://orcid.org/0000-0002-0844-1383"},"institutions":[{"id":"https://openalex.org/I99712911","display_name":"Nelson Mandela University","ror":"https://ror.org/03r1jm528","country_code":"ZA","type":"education","lineage":["https://openalex.org/I99712911"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Brenda Scholtz","raw_affiliation_strings":["Nelson Mandela University, Summerstrand, Port Elizabeth, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nelson Mandela University, Summerstrand, Port Elizabeth, South Africa","institution_ids":["https://openalex.org/I99712911"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015262738","display_name":"Jean-Paul Van Belle","orcid":"https://orcid.org/0000-0002-9140-0143"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Jean Paul van Belle","raw_affiliation_strings":["University of Cape Town, Rondebosch, Cape Town, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Cape Town, Rondebosch, Cape Town, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043015439","display_name":"Alexander Serenko","orcid":"https://orcid.org/0000-0003-4881-2932"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]},{"id":"https://openalex.org/I39470171","display_name":"Ontario Tech University","ror":"https://ror.org/016zre027","country_code":"CA","type":"education","lineage":["https://openalex.org/I39470171"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Alexander Serenko","raw_affiliation_strings":["University of Ontario Institute of Technology, Oshawa, Canada","University of Toronto, Toronto, Canada, ON M5S 1A1, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Ontario Institute of Technology, Oshawa, Canada","institution_ids":["https://openalex.org/I39470171"]},{"raw_affiliation_string":"University of Toronto, Toronto, Canada, ON M5S 1A1, Canada","institution_ids":["https://openalex.org/I185261750"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.06598801,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"393","last_page":"406"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9169999957084656,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9169999957084656,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.4551841914653778},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.354552686214447},{"id":"https://openalex.org/keywords/regional-science","display_name":"Regional science","score":0.34826862812042236},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3282715678215027}],"concepts":[{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.4551841914653778},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.354552686214447},{"id":"https://openalex.org/C148383697","wikidata":"https://www.wikidata.org/wiki/Q1781695","display_name":"Regional science","level":1,"score":0.34826862812042236},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3282715678215027}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/9789811208645_0031","is_oa":false,"landing_page_url":"https://doi.org/10.1142/9789811208645_0031","pdf_url":null,"source":{"id":"https://openalex.org/S4210195009","display_name":"World Scientific-Now Publishers series in business","issn_l":"2251-3442","issn":["2251-3442"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"World Scientific-Now Publishers Series in Business","raw_type":"book-chapter"},{"id":"pmh:oai:RePEc:wsi:wschap:9789811208645_0031","is_oa":false,"landing_page_url":"https://www.worldscientific.com/doi/abs/10.1142/9789811208645_0031","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5699999928474426,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2350741829","https://openalex.org/W2130043461","https://openalex.org/W2530322880"],"abstract_inverted_index":{"Many":[0],"skilled":[1],"information":[2],"technology":[3,119],"(IT)":[4],"professionals":[5,98],"working":[6],"in":[7,14,33,43,62,69,84,135],"South":[8,34,85],"Africa":[9,86],"understand":[10],"that":[11,58,76,96],"they":[12],"work":[13],"a":[15,38,48,101],"fast-changing":[16],"environment.":[17],"The":[18,116],"emergent":[19],"nature":[20],"of":[21,30,40,90],"IT,":[22],"coupled":[23],"with":[24],"growing":[25],"demands":[26],"for":[27,67],"new":[28],"sets":[29],"IT":[31,45,97,105],"skills":[32],"Africa,":[35],"has":[36],"fostered":[37],"miscellany":[39,89],"employment":[41],"issues":[42,61,95],"the":[44,56,63,70,88,110],"profession":[46,64],"at":[47],"higher":[49],"percentage":[50],"relative":[51],"to":[52,130],"other":[53],"professions.":[54],"Arguably,":[55],"antecedents":[57],"shape":[59],"these":[60,131],"are":[65,77,133],"critical":[66],"managers":[68],"industry.":[71],"This":[72],"chapter":[73],"presents":[74],"findings":[75,132],"based":[78],"on":[79],"an":[80],"investigation":[81],"carried":[82],"out":[83],"regarding":[87],"organizational,":[91],"technological,":[92],"and":[93,103,127],"individual":[94],"face.":[99],"Having":[100],"reliable":[102],"efficient":[104],"infrastructure":[106],"was":[107,125],"by":[108,123],"far":[109],"most":[111,117],"highly":[112],"ranked":[113],"organizational":[114],"issue.":[115],"important":[118],"issue":[120],"as":[121],"perceived":[122],"respondents":[124],"networking":[126],"telecommunications.":[128],"Insights":[129],"discussed":[134],"this":[136],"chapter.":[137]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}