{"id":"https://openalex.org/W587334217","doi":"https://doi.org/10.1136/amiajnl-2012-001473","title":"From health search to healthcare: explorations of intention and utilization via query logs and user surveys","display_name":"From health search to healthcare: explorations of intention and utilization via query logs and user surveys","publication_year":2013,"publication_date":"2013-05-12","ids":{"openalex":"https://openalex.org/W587334217","doi":"https://doi.org/10.1136/amiajnl-2012-001473","mag":"587334217","pmid":"https://pubmed.ncbi.nlm.nih.gov/23666794"},"language":"en","primary_location":{"id":"doi:10.1136/amiajnl-2012-001473","is_oa":true,"landing_page_url":"https://doi.org/10.1136/amiajnl-2012-001473","pdf_url":"https://academic.oup.com/jamia/article-pdf/21/1/49/17375866/21-1-49.pdf","source":{"id":"https://openalex.org/S129839026","display_name":"Journal of the American Medical Informatics Association","issn_l":"1067-5027","issn":["1067-5027","1527-974X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://academic.oup.com/jamia/article-pdf/21/1/49/17375866/21-1-49.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076259865","display_name":"Ryen W. White","orcid":"https://orcid.org/0000-0002-0265-4249"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Ryen W White","raw_affiliation_strings":["Microsoft Research, Redmond, Washington, USA","Microsoft Research , Redmond , Washington , USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research, Redmond, Washington, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Research , Redmond , Washington , USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043228682","display_name":"Eric Horvitz","orcid":"https://orcid.org/0000-0002-8823-0614"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Eric Horvitz","raw_affiliation_strings":["Microsoft Research, Redmond, Washington, USA","Microsoft Research , Redmond , Washington , USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research, Redmond, Washington, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Research , Redmond , Washington , USA","institution_ids":["https://openalex.org/I1290206253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5076259865"],"corresponding_institution_ids":["https://openalex.org/I1290206253"],"apc_list":{"value":3967,"currency":"USD","value_usd":3967},"apc_paid":null,"fwci":12.5675,"has_fulltext":false,"cited_by_count":58,"citation_normalized_percentile":{"value":0.98659225,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"21","issue":"1","first_page":"49","last_page":"55"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10737","display_name":"Health Literacy and Information Accessibility","score":0.9366000294685364,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10737","display_name":"Health Literacy and Information Accessibility","score":0.9366000294685364,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.010999999940395355,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.007199999876320362,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/respondent","display_name":"Respondent","score":0.7846320271492004},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5943070650100708},{"id":"https://openalex.org/keywords/diversity","display_name":"Diversity (politics)","score":0.47225064039230347},{"id":"https://openalex.org/keywords/health-professionals","display_name":"Health professionals","score":0.47117310762405396},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4309619963169098},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.39929455518722534},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.39508381485939026},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.375919908285141},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.09703466296195984}],"concepts":[{"id":"https://openalex.org/C2776640315","wikidata":"https://www.wikidata.org/wiki/Q7315941","display_name":"Respondent","level":2,"score":0.7846320271492004},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5943070650100708},{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.47225064039230347},{"id":"https://openalex.org/C3019806175","wikidata":"https://www.wikidata.org/wiki/Q11974939","display_name":"Health professionals","level":3,"score":0.47117310762405396},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4309619963169098},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.39929455518722534},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.39508381485939026},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.375919908285141},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09703466296195984},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D003625","descriptor_name":"Data Collection","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003625","descriptor_name":"Data Collection","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003625","descriptor_name":"Data Collection","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D016247","descriptor_name":"Information Storage and Retrieval","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D016247","descriptor_name":"Information Storage and Retrieval","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D016247","descriptor_name":"Information Storage and Retrieval","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D020407","descriptor_name":"Internet","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D020407","descriptor_name":"Internet","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D020407","descriptor_name":"Internet","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D054626","descriptor_name":"Consumer Health Information","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D054626","descriptor_name":"Consumer Health Information","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D054626","descriptor_name":"Consumer Health Information","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D057226","descriptor_name":"Information Seeking Behavior","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D057226","descriptor_name":"Information Seeking Behavior","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D057226","descriptor_name":"Information Seeking Behavior","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":4,"locations":[{"id":"doi:10.1136/amiajnl-2012-001473","is_oa":true,"landing_page_url":"https://doi.org/10.1136/amiajnl-2012-001473","pdf_url":"https://academic.oup.com/jamia/article-pdf/21/1/49/17375866/21-1-49.pdf","source":{"id":"https://openalex.org/S129839026","display_name":"Journal of the American Medical Informatics Association","issn_l":"1067-5027","issn":["1067-5027","1527-974X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association","raw_type":"journal-article"},{"id":"pmid:23666794","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/23666794","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association : JAMIA","raw_type":null},{"id":"pmh:oai:pubmedcentral.nih.gov:3912725","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/3912725","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"J Am Med Inform Assoc","raw_type":"Text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.308.9261","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.308.9261","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://research.microsoft.com/en-us/um/people/ryenw/papers/WhiteJAMIA2013b.pdf","raw_type":"text"}],"best_oa_location":{"id":"doi:10.1136/amiajnl-2012-001473","is_oa":true,"landing_page_url":"https://doi.org/10.1136/amiajnl-2012-001473","pdf_url":"https://academic.oup.com/jamia/article-pdf/21/1/49/17375866/21-1-49.pdf","source":{"id":"https://openalex.org/S129839026","display_name":"Journal of the American Medical Informatics Association","issn_l":"1067-5027","issn":["1067-5027","1527-974X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American Medical Informatics Association","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Reduced inequalities","score":0.6399999856948853,"id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W202246478","https://openalex.org/W377929360","https://openalex.org/W1508509952","https://openalex.org/W1530635668","https://openalex.org/W1959003973","https://openalex.org/W1965977960","https://openalex.org/W1972645849","https://openalex.org/W2023209121","https://openalex.org/W2026784708","https://openalex.org/W2039522453","https://openalex.org/W2045833544","https://openalex.org/W2047221353","https://openalex.org/W2079175517","https://openalex.org/W2085004022","https://openalex.org/W2119026216","https://openalex.org/W2119265954","https://openalex.org/W2134747565","https://openalex.org/W2138122984","https://openalex.org/W2142247456","https://openalex.org/W2158450083","https://openalex.org/W2165806612","https://openalex.org/W4241676240"],"related_works":["https://openalex.org/W2558322854","https://openalex.org/W1967170474","https://openalex.org/W4386164500","https://openalex.org/W1644951373","https://openalex.org/W2945414787","https://openalex.org/W4250467305","https://openalex.org/W2018098194","https://openalex.org/W4252714956","https://openalex.org/W1606554364","https://openalex.org/W2417785652"],"abstract_inverted_index":{"OBJECTIVE:":[0],"To":[1],"better":[2],"understand":[3],"the":[4,73,85,114,148,151,167,200,250,281],"relationship":[5,160],"between":[6,161],"online":[7,18,43,136,220],"health-seeking":[8],"behaviors":[9],"and":[10,20,24,31,70,128,134,150,156,164,175,206,228,256,264,273],"in-world":[11,142],"healthcare":[12,132,226],"utilization":[13,277],"(HU)":[14],"by":[15,91,105,199,275],"studies":[16],"of":[17,42,49,67,75,169,219,252,271],"search":[19,100,162,197,211,258,262,289],"access":[21],"activities":[22,221],"before":[23],"after":[25],"queries":[26,223],"that":[27,180,187,203,233,285],"pursue":[28],"medical":[29,183],"professionals":[30],"facilities.":[32],"MATERIALS":[33],"AND":[34],"METHODS:":[35],"We":[36,56,79,230],"analyzed":[37],"data":[38],"collected":[39],"from":[40,46,53,99,146,195,241],"logs":[41,101,152,242],"searches":[44],"gathered":[45],"consenting":[47],"users":[48,125,181],"a":[50,58,64,158],"browser":[51],"toolbar":[52],"Microsoft":[54],"(N=9740).":[55],"employed":[57],"complementary":[59],"survey":[60,110,149,171],"(N=489)":[61],"to":[62,130,141,192,238,266,283],"seek":[63],"deeper":[65],"understanding":[66],"information-gathering,":[68],"reflection,":[69],"action":[71],"on":[72,210,249,254],"pursuit":[74],"professional":[76,207,225],"healthcare.":[77],"RESULTS:":[78],"provide":[80,121],"insights":[81,122],"about":[82,123],"HU":[83,194,240,253],"through":[84],"survey,":[86],"breaking":[87],"out":[88],"its":[89],"findings":[90,145,215],"different":[92,217],"respondent":[93],"marginalizations":[94],"as":[95],"appropriate.":[96],"Observations":[97],"made":[98],"may":[102,189,235],"be":[103,178,190,236],"explained":[104],"trends":[106],"observed":[107],"in":[108,288],"our":[109,170],"responses,":[111],"even":[112],"though":[113],"user":[115],"populations":[116],"differ.":[117],"DISCUSSION:":[118],"The":[119,144],"results":[120],"how":[124,135],"decide":[126],"if":[127],"when":[129],"utilize":[131,284],"resources,":[133],"health":[137,204],"information":[138],"seeking":[139],"transitions":[140],"HU.":[143,165],"both":[147],"reveal":[153],"behavioral":[154],"patterns":[155],"suggest":[157],"strong":[159],"behavior":[163,198],"Although":[166],"diversity":[168],"respondents":[172],"is":[173,286],"limited":[174],"we":[176,185],"cannot":[177],"certain":[179],"visited":[182],"facilities,":[184],"demonstrate":[186],"it":[188,234],"possible":[191,237],"infer":[193,239],"long-term":[196],"apparent":[201],"influence":[202],"concerns":[205],"advice":[208],"have":[209],"activity.":[212],"CONCLUSIONS:":[213],"Our":[214],"highlight":[216],"phases":[218],"around":[222],"pursuing":[224],"facilities":[227],"services.":[229],"also":[231],"show":[232],"without":[243],"tracking":[244],"people's":[245],"physical":[246],"location,":[247],"based":[248],"effect":[251],"pre-":[255],"post-HU":[257],"behavior.":[259],"This":[260],"allows":[261],"providers":[263],"others":[265],"develop":[267],"more":[268],"robust":[269],"models":[270],"interests":[272],"preferences":[274],"modeling":[276],"rather":[278],"than":[279],"simply":[280],"intention":[282],"expressed":[287],"queries.":[290]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":10},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":7}],"updated_date":"2026-08-11T07:18:39.950985","created_date":"2025-10-10T00:00:00"}