{"id":"https://openalex.org/W2978744464","doi":"https://doi.org/10.1134/s0361768819050050","title":"Application of Fuzzy DEMATEL Approach in Analyzing Mobile App Issues","display_name":"Application of Fuzzy DEMATEL Approach in Analyzing Mobile App Issues","publication_year":2019,"publication_date":"2019-09-01","ids":{"openalex":"https://openalex.org/W2978744464","doi":"https://doi.org/10.1134/s0361768819050050","mag":"2978744464"},"language":"en","primary_location":{"id":"doi:10.1134/s0361768819050050","is_oa":false,"landing_page_url":"https://doi.org/10.1134/s0361768819050050","pdf_url":null,"source":{"id":"https://openalex.org/S150218641","display_name":"Programming and Computer Software","issn_l":"0361-7688","issn":["0361-7688","1608-3261"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310320267","host_organization_name":"Pleiades Publishing","host_organization_lineage":["https://openalex.org/P4310320267","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Pleiades Publishing","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Programming and Computer Software","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073076531","display_name":"Mamta Pandey","orcid":"https://orcid.org/0000-0002-4339-6565"},"institutions":[{"id":"https://openalex.org/I25205351","display_name":"Jaypee University of Engineering and Technology","ror":"https://ror.org/040jmyh64","country_code":"IN","type":"education","lineage":["https://openalex.org/I25205351"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Mamta Pandey","raw_affiliation_strings":["Jaypee University of Engineering and Technology, 473226, Guna, (M.P.), India"],"affiliations":[{"raw_affiliation_string":"Jaypee University of Engineering and Technology, 473226, Guna, (M.P.), India","institution_ids":["https://openalex.org/I25205351"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002033149","display_name":"Ratnesh Litoriya","orcid":"https://orcid.org/0000-0002-7285-422X"},"institutions":[{"id":"https://openalex.org/I25205351","display_name":"Jaypee University of Engineering and Technology","ror":"https://ror.org/040jmyh64","country_code":"IN","type":"education","lineage":["https://openalex.org/I25205351"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Ratnesh Litoriya","raw_affiliation_strings":["Jaypee University of Engineering and Technology, 473226, Guna, (M.P.), India"],"affiliations":[{"raw_affiliation_string":"Jaypee University of Engineering and Technology, 473226, Guna, (M.P.), India","institution_ids":["https://openalex.org/I25205351"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001741324","display_name":"Prateek Pandey","orcid":"https://orcid.org/0000-0001-5384-6606"},"institutions":[{"id":"https://openalex.org/I25205351","display_name":"Jaypee University of Engineering and Technology","ror":"https://ror.org/040jmyh64","country_code":"IN","type":"education","lineage":["https://openalex.org/I25205351"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Prateek Pandey","raw_affiliation_strings":["Jaypee University of Engineering and Technology, 473226, Guna, (M.P.), India"],"affiliations":[{"raw_affiliation_string":"Jaypee University of Engineering and Technology, 473226, Guna, (M.P.), India","institution_ids":["https://openalex.org/I25205351"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5073076531"],"corresponding_institution_ids":["https://openalex.org/I25205351"],"apc_list":null,"apc_paid":null,"fwci":5.6411,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.95887349,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"45","issue":"5","first_page":"268","last_page":"287"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.983299970626831,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12238","display_name":"Green IT and Sustainability","score":0.9793000221252441,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7093466520309448},{"id":"https://openalex.org/keywords/unavailability","display_name":"Unavailability","score":0.6731589436531067},{"id":"https://openalex.org/keywords/mobile-apps","display_name":"Mobile apps","score":0.6369268894195557},{"id":"https://openalex.org/keywords/popularity","display_name":"Popularity","score":0.6032792329788208},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.598594069480896},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.4944264888763428},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.4721037447452545},{"id":"https://openalex.org/keywords/outcome","display_name":"Outcome (game theory)","score":0.4172012209892273},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2673286199569702},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.19029369950294495},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.14353212714195251},{"id":"https://openalex.org/keywords/reliability-engineering","display_name":"Reliability engineering","score":0.08349412679672241}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7093466520309448},{"id":"https://openalex.org/C2780505938","wikidata":"https://www.wikidata.org/wiki/Q17093282","display_name":"Unavailability","level":2,"score":0.6731589436531067},{"id":"https://openalex.org/C2988145974","wikidata":"https://www.wikidata.org/wiki/Q620615","display_name":"Mobile apps","level":2,"score":0.6369268894195557},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.6032792329788208},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.598594069480896},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.4944264888763428},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4721037447452545},{"id":"https://openalex.org/C148220186","wikidata":"https://www.wikidata.org/wiki/Q7111912","display_name":"Outcome (game theory)","level":2,"score":0.4172012209892273},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2673286199569702},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.19029369950294495},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14353212714195251},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.08349412679672241},{"id":"https://openalex.org/C144237770","wikidata":"https://www.wikidata.org/wiki/Q747534","display_name":"Mathematical economics","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1134/s0361768819050050","is_oa":false,"landing_page_url":"https://doi.org/10.1134/s0361768819050050","pdf_url":null,"source":{"id":"https://openalex.org/S150218641","display_name":"Programming and Computer Software","issn_l":"0361-7688","issn":["0361-7688","1608-3261"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310320267","host_organization_name":"Pleiades Publishing","host_organization_lineage":["https://openalex.org/P4310320267","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Pleiades Publishing","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Programming and Computer Software","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5299999713897705,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W2099048","https://openalex.org/W120921647","https://openalex.org/W1174118978","https://openalex.org/W1411217979","https://openalex.org/W1562421387","https://openalex.org/W1971163647","https://openalex.org/W1981737597","https://openalex.org/W1983695310","https://openalex.org/W1983750266","https://openalex.org/W1996162360","https://openalex.org/W2004152008","https://openalex.org/W2012417496","https://openalex.org/W2013377700","https://openalex.org/W2017684569","https://openalex.org/W2022397924","https://openalex.org/W2051224863","https://openalex.org/W2076341572","https://openalex.org/W2077536188","https://openalex.org/W2080691679","https://openalex.org/W2083330822","https://openalex.org/W2091820149","https://openalex.org/W2115464044","https://openalex.org/W2122855803","https://openalex.org/W2140111299","https://openalex.org/W2160683391","https://openalex.org/W2168101091","https://openalex.org/W2185967862","https://openalex.org/W2322336350","https://openalex.org/W2335761111","https://openalex.org/W2342960619","https://openalex.org/W2362569215","https://openalex.org/W2472751774","https://openalex.org/W2486107639","https://openalex.org/W2519813019","https://openalex.org/W2556850257","https://openalex.org/W2565267451","https://openalex.org/W2592617781","https://openalex.org/W2603514780","https://openalex.org/W2617683223","https://openalex.org/W2709480298","https://openalex.org/W2731871799","https://openalex.org/W2765335239","https://openalex.org/W2767388534","https://openalex.org/W2767623274","https://openalex.org/W2768669165","https://openalex.org/W2775532045","https://openalex.org/W2794494879","https://openalex.org/W2800928247","https://openalex.org/W2804485894","https://openalex.org/W2806779148","https://openalex.org/W2807768704","https://openalex.org/W2884048441","https://openalex.org/W2885266427","https://openalex.org/W2889667964","https://openalex.org/W2909154201","https://openalex.org/W2911560376","https://openalex.org/W2923475616","https://openalex.org/W2924306712","https://openalex.org/W2938246979","https://openalex.org/W2952558624","https://openalex.org/W2963488054","https://openalex.org/W3103334741","https://openalex.org/W4251992868","https://openalex.org/W4255526026"],"related_works":["https://openalex.org/W4237235066","https://openalex.org/W207884067","https://openalex.org/W3127016596","https://openalex.org/W2026539069","https://openalex.org/W2365973415","https://openalex.org/W1482423459","https://openalex.org/W3146085540","https://openalex.org/W2996457675","https://openalex.org/W2129918226","https://openalex.org/W65487295"],"abstract_inverted_index":{"In":[0,92],"the":[1,4,11,38,56,61,83,89,116,134,155,164,172,175,188,193,203,210,216,232,241],"current":[2],"scenario,":[3],"popularity":[5],"of":[6,13,17,37,63,69,88,137,167,187,196,218,227,240],"smartphones":[7],"has":[8],"led":[9],"to":[10,55,60,114,214,237],"emergence":[12],"an":[14],"ample":[15],"collection":[16],"mobile":[18,76,98,118,141,183,222,233],"applications":[19],"(apps).":[20],"Mobile":[21],"apps":[22,54,99,223,234],"are":[23,32,146,169,178],"dynamic":[24],"in":[25,75,97,140,148,174,182,221],"nature;":[26],"therefore,":[27],"classical":[28],"software":[29],"development":[30,235],"approaches":[31],"not":[33],"suitable.":[34],"Individual":[35],"needs":[36],"customer,":[39],"new":[40,53],"technology,":[41],"battery":[42],"consumption,":[43],"and":[44,66,85,110,121,127,200,202,246],"many":[45],"more":[46],"issues":[47,73,79,96,119,124,139,168,173,220,243],"force":[48],"app":[49,70],"developers":[50],"regularly":[51],"introduce":[52],"market.":[57],"But":[58],"due":[59],"unavailability":[62],"any":[64],"formal":[65],"customized":[67],"practices":[68],"development,":[71],"various":[72],"occur":[74],"apps.":[77,142,184],"These":[78],"may":[80],"adversely":[81],"affect":[82],"application":[84],"user":[86],"acceptance":[87],"end":[90],"product.":[91],"this":[93,228],"paper,":[94],"fifteen":[95],"have":[100],"been":[101],"identified.":[102],"Then":[103],"we":[104],"applied":[105],"Fuzzy-DEMATEL":[106],"(Decision":[107],"Making":[108],"Trial":[109],"Evaluation":[111],"Laboratory)":[112],"method":[113,213],"analyze":[115,215],"critical":[117],"(CMIs)":[120],"divide":[122],"these":[123],"into":[125,158],"cause":[126,176],"effect":[128],"groups.":[129],"Firstly,":[130],"multiple":[131],"experts":[132],"evaluate":[133],"direct":[135],"relations":[136],"influential":[138],"The":[143,185,225],"evaluation":[144],"results":[145,205],"presented":[147],"triangular":[149],"fuzzy":[150],"numbers":[151],"(TFN).":[152],"Secondly,":[153],"convert":[154],"linguistic":[156],"terms":[157],"TFN.":[159],"Thirdly,":[160],"based":[161],"on":[162],"DEMATEL,":[163],"cause-effect":[165],"classifications":[166],"obtained.":[170],"Finally,":[171],"category":[177],"identified":[179],"as":[180],"CMIs":[181],"outcome":[186,226],"research":[189],"is":[190,209],"compared":[191],"with":[192],"other":[194],"variants":[195],"DEMATEL":[197],"like":[198],"G-DEMATEL":[199],"E-DEMATEL":[201],"comparative":[204],"suggest":[206],"that":[207],"fuzzy-DEMATEL":[208],"most":[211],"fitting":[212],"interrelationship":[217],"different":[219],"development.":[224],"work":[229],"definitely":[230],"assists":[231],"industry":[236],"successful":[238],"identification":[239],"serious":[242],"where":[244],"professionals":[245],"project":[247],"managers":[248],"could":[249],"really":[250],"focus":[251],"on.":[252]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}