{"id":"https://openalex.org/W4220680201","doi":"https://doi.org/10.1115/1.4054155","title":"A Data-Driven Approach for Integrating Hedonic Quality and Pragmatic Quality in User Experience Modeling","display_name":"A Data-Driven Approach for Integrating Hedonic Quality and Pragmatic Quality in User Experience Modeling","publication_year":2022,"publication_date":"2022-03-22","ids":{"openalex":"https://openalex.org/W4220680201","doi":"https://doi.org/10.1115/1.4054155"},"language":"en","primary_location":{"id":"doi:10.1115/1.4054155","is_oa":false,"landing_page_url":"https://doi.org/10.1115/1.4054155","pdf_url":null,"source":{"id":"https://openalex.org/S173178594","display_name":"Journal of Computing and Information Science in Engineering","issn_l":"1530-9827","issn":["1530-9827","1944-7078"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310316053","host_organization_name":"ASM International","host_organization_lineage":["https://openalex.org/P4310316053"],"host_organization_lineage_names":["ASM International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computing and Information Science in Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048736294","display_name":"Yanzhang Tong","orcid":null},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Yanzhang Tong","raw_affiliation_strings":["Department of Mechanical Engineering, School of Engineering, Cardiff University, Cardiff CF24 3AA, UK"],"affiliations":[{"raw_affiliation_string":"Department of Mechanical Engineering, School of Engineering, Cardiff University, Cardiff CF24 3AA, UK","institution_ids":["https://openalex.org/I79510175"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101721116","display_name":"Yan Liang","orcid":"https://orcid.org/0000-0003-4596-587X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yan Liang","raw_affiliation_strings":["Expert IT Services, Wan Chai, Hong Kong SAR, China"],"affiliations":[{"raw_affiliation_string":"Expert IT Services, Wan Chai, Hong Kong SAR, China","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016345745","display_name":"\u202aIrena Spasi\u0107","orcid":"https://orcid.org/0000-0002-8132-3885"},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Irena Spasic","raw_affiliation_strings":["School of Computer Science and Informatics, Cardiff University, Abacws, Senghennydd Road, Cardiff CF24 4AG, UK"],"affiliations":[{"raw_affiliation_string":"School of Computer Science and Informatics, Cardiff University, Abacws, Senghennydd Road, Cardiff CF24 4AG, UK","institution_ids":["https://openalex.org/I79510175"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010194843","display_name":"Yulia Hicks","orcid":"https://orcid.org/0000-0002-7179-4587"},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Yulia Hicks","raw_affiliation_strings":["Medical Engineering Research Group, School of Engineering, Cardiff University, Cardiff CF24 3AA, UK"],"affiliations":[{"raw_affiliation_string":"Medical Engineering Research Group, School of Engineering, Cardiff University, Cardiff CF24 3AA, UK","institution_ids":["https://openalex.org/I79510175"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003326692","display_name":"Huicong Hu","orcid":null},"institutions":[{"id":"https://openalex.org/I204983213","display_name":"Harbin Institute of Technology","ror":"https://ror.org/01yqg2h08","country_code":"CN","type":"education","lineage":["https://openalex.org/I204983213"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Huicong Hu","raw_affiliation_strings":["Department of Design, Harbin Institute of Technology (Shenzhen), Shenzhen, Guangdong 518000, China"],"affiliations":[{"raw_affiliation_string":"Department of Design, Harbin Institute of Technology (Shenzhen), Shenzhen, Guangdong 518000, China","institution_ids":["https://openalex.org/I204983213"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100414092","display_name":"Ying Liu","orcid":"https://orcid.org/0000-0001-9319-5940"},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Ying Liu","raw_affiliation_strings":["Department of Mechanical Engineering, School of Engineering, Cardiff University, Cardiff CF24 3AA, UK"],"affiliations":[{"raw_affiliation_string":"Department of Mechanical Engineering, School of Engineering, Cardiff University, Cardiff CF24 3AA, UK","institution_ids":["https://openalex.org/I79510175"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5100414092"],"corresponding_institution_ids":["https://openalex.org/I79510175"],"apc_list":null,"apc_paid":null,"fwci":3.0099,"has_fulltext":false,"cited_by_count":14,"citation_normalized_percentile":{"value":0.90767294,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"22","issue":"6","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12496","display_name":"Color perception and design","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12496","display_name":"Color perception and design","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9754999876022339,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.974399983882904,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7350822687149048},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.6834250688552856},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6056685447692871},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5945080518722534},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.567090630531311},{"id":"https://openalex.org/keywords/cluster-analysis","display_name":"Cluster analysis","score":0.49964046478271484},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.4822740852832794},{"id":"https://openalex.org/keywords/lexicon","display_name":"Lexicon","score":0.449990451335907},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3882739245891571},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.23564869165420532},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.08082127571105957},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.07736626267433167}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7350822687149048},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.6834250688552856},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6056685447692871},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5945080518722534},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.567090630531311},{"id":"https://openalex.org/C73555534","wikidata":"https://www.wikidata.org/wiki/Q622825","display_name":"Cluster analysis","level":2,"score":0.49964046478271484},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.4822740852832794},{"id":"https://openalex.org/C2778121359","wikidata":"https://www.wikidata.org/wiki/Q8096","display_name":"Lexicon","level":2,"score":0.449990451335907},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3882739245891571},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.23564869165420532},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08082127571105957},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.07736626267433167},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1115/1.4054155","is_oa":false,"landing_page_url":"https://doi.org/10.1115/1.4054155","pdf_url":null,"source":{"id":"https://openalex.org/S173178594","display_name":"Journal of Computing and Information Science in Engineering","issn_l":"1530-9827","issn":["1530-9827","1944-7078"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310316053","host_organization_name":"ASM International","host_organization_lineage":["https://openalex.org/P4310316053"],"host_organization_lineage_names":["ASM International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computing and Information Science in Engineering","raw_type":"journal-article"},{"id":"pmh:oai:https://orca.cardiff.ac.uk:148592","is_oa":false,"landing_page_url":"https://orca.cardiff.ac.uk/id/eprint/148592/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401195","display_name":"ORCA Online Research @Cardiff (Cardiff University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79510175","host_organization_name":"Cardiff University","host_organization_lineage":["https://openalex.org/I79510175"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5400000214576721,"display_name":"Industry, innovation and infrastructure"}],"awards":[{"id":"https://openalex.org/G856397899","display_name":null,"funder_award_id":"202008500161","funder_id":"https://openalex.org/F4320322725","funder_display_name":"China Scholarship Council"}],"funders":[{"id":"https://openalex.org/F4320322725","display_name":"China Scholarship Council","ror":"https://ror.org/04atp4p48"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W95067517","https://openalex.org/W290824590","https://openalex.org/W1553682320","https://openalex.org/W1574901103","https://openalex.org/W1585610988","https://openalex.org/W1926115799","https://openalex.org/W1987970830","https://openalex.org/W2026691180","https://openalex.org/W2040878866","https://openalex.org/W2041399402","https://openalex.org/W2066378133","https://openalex.org/W2066761753","https://openalex.org/W2090869281","https://openalex.org/W2092227946","https://openalex.org/W2151980874","https://openalex.org/W2158390034","https://openalex.org/W2166591893","https://openalex.org/W2250539671","https://openalex.org/W2509365102","https://openalex.org/W2514349753","https://openalex.org/W2555428947","https://openalex.org/W2740567223","https://openalex.org/W2885027023","https://openalex.org/W2908483739","https://openalex.org/W2963209029","https://openalex.org/W2964098749","https://openalex.org/W2972076738","https://openalex.org/W3028124762","https://openalex.org/W3098940907","https://openalex.org/W3167285402","https://openalex.org/W4232171527","https://openalex.org/W4238697969","https://openalex.org/W4248506559","https://openalex.org/W4251241168","https://openalex.org/W6603808447","https://openalex.org/W6635035540","https://openalex.org/W6640533406","https://openalex.org/W6657102439","https://openalex.org/W6691424587","https://openalex.org/W6691431627","https://openalex.org/W6729503108","https://openalex.org/W6833195975","https://openalex.org/W7034653752"],"related_works":["https://openalex.org/W2140536630","https://openalex.org/W3195005284","https://openalex.org/W2391730868","https://openalex.org/W4394659737","https://openalex.org/W2759814045","https://openalex.org/W2118055728","https://openalex.org/W4399756845","https://openalex.org/W2736760277","https://openalex.org/W4386940087","https://openalex.org/W4386931226"],"abstract_inverted_index":{"Abstract":[0],"User":[1],"experience":[2],"(UX)":[3],"analysis":[4,176],"is":[5],"essential":[6],"for":[7,65],"designers":[8,20],"and":[9,29,62,87,96,112,121,132,147,158,219,231],"companies":[10],"when":[11],"optimizing":[12],"products":[13,203],"or":[14,49,109,144],"services":[15],"as":[16,26,47,127],"it":[17,149],"can":[18],"help":[19],"to":[21,58,90,161,182,223],"uncover":[22],"valuable":[23],"information,":[24],"such":[25,46],"the":[27,40,75,103,114,123,166,174,201,214,225],"hedonic":[28,61,95,108,143,157],"pragmatic":[30,63,97,110,145,159],"qualities":[31,64,146,160],"of":[32,43,94,168,200,228],"a":[33,55,81,84,92,171,180,190,195],"UX.":[34,169],"While":[35],"previous":[36,151],"research":[37,211],"has":[38],"described":[39],"conventional":[41],"methods":[42],"UX":[44,66,124,139,152,163,175,196,206,218],"analysis,":[45],"surveys":[48],"subjective":[50],"determination,":[51],"this":[52],"paper":[53],"proposes":[54],"data-driven":[56],"methodology":[57,73],"automatically":[59],"integrate":[60],"from":[67],"online":[68,220],"customer":[69,221,229],"reviews.":[70],"The":[71],"proposed":[72],"comprises":[74],"following":[76],"steps.":[77],"First,":[78],"we":[79,100,119,136],"combined":[80],"corpus-based":[82],"approach,":[83],"dictionary-based":[85],"approach":[86],"word":[88],"embedding":[89],"generate":[91],"lexicon":[93],"qualities.":[98],"Second,":[99],"filtered":[101],"out":[102],"sentences":[104],"that":[105],"contained":[106],"no":[107],"information":[111,131],"classified":[113],"remaining":[115],"review":[116],"sentences.":[117],"Third,":[118],"extracted":[120],"clustered":[122],"elements":[125],"(such":[126],"product":[128,172,184],"feature,":[129],"context":[130,133],"clustering).":[134],"Finally,":[135],"scored":[137],"each":[138],"element":[140],"based":[141],"on":[142],"compared":[148],"against":[150],"modeling.":[153],"This":[154,210],"study":[155],"integrates":[156],"enrich":[162],"modeling":[164],"in":[165,194],"field":[167],"For":[170],"designer,":[173],"results":[177,207],"may":[178,187],"highlight":[179],"requirement":[181],"optimize":[183],"design.":[185],"It":[186],"also":[188,212],"represent":[189],"potential":[191],"market":[192],"opportunity":[193],"state":[197],"where":[198],"most":[199],"current":[202],"are":[204],"perceived":[205],"by":[208],"customers.":[209],"examines":[213],"invaluable":[215],"relationship":[216],"between":[217],"reviews":[222],"support":[224],"prospective":[226],"planning":[227],"strategy":[230],"design":[232],"activities.":[233]},"counts_by_year":[{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}