{"id":"https://openalex.org/W2594336185","doi":"https://doi.org/10.1111/itor.12400","title":"Applying queueing theory to the study of emergency department operations: a survey and a discussion of comparable simulation studies","display_name":"Applying queueing theory to the study of emergency department operations: a survey and a discussion of comparable simulation studies","publication_year":2017,"publication_date":"2017-03-07","ids":{"openalex":"https://openalex.org/W2594336185","doi":"https://doi.org/10.1111/itor.12400","mag":"2594336185"},"language":"en","primary_location":{"id":"doi:10.1111/itor.12400","is_oa":false,"landing_page_url":"https://doi.org/10.1111/itor.12400","pdf_url":null,"source":{"id":"https://openalex.org/S267729","display_name":"International Transactions in Operational Research","issn_l":"0969-6016","issn":["0969-6016","1475-3995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Transactions in Operational Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079721352","display_name":"Hu Xia","orcid":"https://orcid.org/0000-0001-9851-666X"},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Xia Hu","raw_affiliation_strings":["Department of Mathematics University of Maryland  College Park MD 20742 USA","Department of Mathematics University of Maryland College Park MD 20742 USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Mathematics University of Maryland  College Park MD 20742 USA","institution_ids":["https://openalex.org/I66946132"]},{"raw_affiliation_string":"Department of Mathematics University of Maryland College Park MD 20742 USA","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080886590","display_name":"Sean Barnes","orcid":"https://orcid.org/0000-0001-5497-6277"},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Sean Barnes","raw_affiliation_strings":["Robert H. Smith School of Business University of Maryland  College Park MD 20742 USA","Robert H. Smith School of Business University of Maryland College Park MD 20742 USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Robert H. Smith School of Business University of Maryland  College Park MD 20742 USA","institution_ids":["https://openalex.org/I66946132"]},{"raw_affiliation_string":"Robert H. Smith School of Business University of Maryland College Park MD 20742 USA","institution_ids":["https://openalex.org/I66946132"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022968381","display_name":"Bruce Golden","orcid":"https://orcid.org/0000-0002-5270-6094"},"institutions":[{"id":"https://openalex.org/I66946132","display_name":"University of Maryland, College Park","ror":"https://ror.org/047s2c258","country_code":"US","type":"education","lineage":["https://openalex.org/I66946132"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Bruce Golden","raw_affiliation_strings":["Robert H. Smith School of Business University of Maryland  College Park MD 20742 USA","Robert H. Smith School of Business University of Maryland College Park MD 20742 USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Robert H. Smith School of Business University of Maryland  College Park MD 20742 USA","institution_ids":["https://openalex.org/I66946132"]},{"raw_affiliation_string":"Robert H. Smith School of Business University of Maryland College Park MD 20742 USA","institution_ids":["https://openalex.org/I66946132"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5022968381","https://openalex.org/A5079721352","https://openalex.org/A5080886590"],"corresponding_institution_ids":["https://openalex.org/I66946132"],"apc_list":{"value":3660,"currency":"USD","value_usd":3660},"apc_paid":null,"fwci":8.5882,"has_fulltext":false,"cited_by_count":62,"citation_normalized_percentile":{"value":0.97799691,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"25","issue":"1","first_page":"7","last_page":"49"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11095","display_name":"Emergency and Acute Care Studies","score":0.9957000017166138,"subfield":{"id":"https://openalex.org/subfields/2711","display_name":"Emergency Medicine"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.8921289443969727},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7646596431732178},{"id":"https://openalex.org/keywords/discrete-event-simulation","display_name":"Discrete event simulation","score":0.6648510694503784},{"id":"https://openalex.org/keywords/exploit","display_name":"Exploit","score":0.6616851091384888},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.590851366519928},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.5816829800605774},{"id":"https://openalex.org/keywords/layered-queueing-network","display_name":"Layered queueing network","score":0.49592122435569763},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.32709670066833496},{"id":"https://openalex.org/keywords/simulation","display_name":"Simulation","score":0.23531734943389893},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.16432660818099976},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.12013918161392212},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.08289545774459839},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.0729030966758728}],"concepts":[{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.8921289443969727},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7646596431732178},{"id":"https://openalex.org/C147203929","wikidata":"https://www.wikidata.org/wiki/Q574814","display_name":"Discrete event simulation","level":2,"score":0.6648510694503784},{"id":"https://openalex.org/C165696696","wikidata":"https://www.wikidata.org/wiki/Q11287","display_name":"Exploit","level":2,"score":0.6616851091384888},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.590851366519928},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.5816829800605774},{"id":"https://openalex.org/C33891772","wikidata":"https://www.wikidata.org/wiki/Q6505536","display_name":"Layered queueing network","level":3,"score":0.49592122435569763},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.32709670066833496},{"id":"https://openalex.org/C44154836","wikidata":"https://www.wikidata.org/wiki/Q45045","display_name":"Simulation","level":1,"score":0.23531734943389893},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.16432660818099976},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.12013918161392212},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.08289545774459839},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0729030966758728}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1111/itor.12400","is_oa":false,"landing_page_url":"https://doi.org/10.1111/itor.12400","pdf_url":null,"source":{"id":"https://openalex.org/S267729","display_name":"International Transactions in Operational Research","issn_l":"0969-6016","issn":["0969-6016","1475-3995"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Transactions in Operational Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5600000023841858,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":158,"referenced_works":["https://openalex.org/W24225093","https://openalex.org/W24876594","https://openalex.org/W80976097","https://openalex.org/W118488404","https://openalex.org/W135056953","https://openalex.org/W207811516","https://openalex.org/W1480600882","https://openalex.org/W1485256945","https://openalex.org/W1510133588","https://openalex.org/W1530524896","https://openalex.org/W1534154738","https://openalex.org/W1563570708","https://openalex.org/W1589440227","https://openalex.org/W1594156656","https://openalex.org/W1608666872","https://openalex.org/W1891390685","https://openalex.org/W1917824428","https://openalex.org/W1933839856","https://openalex.org/W1964696809","https://openalex.org/W1967797830","https://openalex.org/W1968193277","https://openalex.org/W1974901955","https://openalex.org/W1983315917","https://openalex.org/W1984633497","https://openalex.org/W1986393158","https://openalex.org/W1987535845","https://openalex.org/W1995245183","https://openalex.org/W1995704768","https://openalex.org/W1996311958","https://openalex.org/W1997178285","https://openalex.org/W2000051228","https://openalex.org/W2000063416","https://openalex.org/W2003388162","https://openalex.org/W2006225354","https://openalex.org/W2007662073","https://openalex.org/W2011264854","https://openalex.org/W2011786610","https://openalex.org/W2015840019","https://openalex.org/W2018376717","https://openalex.org/W2018815850","https://openalex.org/W2019872776","https://openalex.org/W2020314169","https://openalex.org/W2024670010","https://openalex.org/W2027602364","https://openalex.org/W2027895984","https://openalex.org/W2029109512","https://openalex.org/W2029195235","https://openalex.org/W2030554213","https://openalex.org/W2032134776","https://openalex.org/W2035021335","https://openalex.org/W2036422814","https://openalex.org/W2037745600","https://openalex.org/W2039040630","https://openalex.org/W2039357126","https://openalex.org/W2043342071","https://openalex.org/W2045553720","https://openalex.org/W2047840281","https://openalex.org/W2048050736","https://openalex.org/W2048193729","https://openalex.org/W2051591510","https://openalex.org/W2055668636","https://openalex.org/W2058575484","https://openalex.org/W2060647977","https://openalex.org/W2060789647","https://openalex.org/W2063161226","https://openalex.org/W2064357456","https://openalex.org/W2066474927","https://openalex.org/W2068181924","https://openalex.org/W2069133519","https://openalex.org/W2071461643","https://openalex.org/W2077663548","https://openalex.org/W2078724364","https://openalex.org/W2080417954","https://openalex.org/W2080584262","https://openalex.org/W2082196875","https://openalex.org/W2083089928","https://openalex.org/W2085271989","https://openalex.org/W2085327488","https://openalex.org/W2085837947","https://openalex.org/W2089329469","https://openalex.org/W2089936232","https://openalex.org/W2091119720","https://openalex.org/W2097505990","https://openalex.org/W2098235618","https://openalex.org/W2098936448","https://openalex.org/W2100724219","https://openalex.org/W2112674395","https://openalex.org/W2113058817","https://openalex.org/W2113508231","https://openalex.org/W2115502805","https://openalex.org/W2115549842","https://openalex.org/W2116163907","https://openalex.org/W2117544480","https://openalex.org/W2121241965","https://openalex.org/W2125138683","https://openalex.org/W2125238080","https://openalex.org/W2125425767","https://openalex.org/W2125690099","https://openalex.org/W2127815280","https://openalex.org/W2128416715","https://openalex.org/W2130949601","https://openalex.org/W2133440648","https://openalex.org/W2137531622","https://openalex.org/W2139055942","https://openalex.org/W2140052452","https://openalex.org/W2141712372","https://openalex.org/W2141985202","https://openalex.org/W2142948887","https://openalex.org/W2143147870","https://openalex.org/W2144743612","https://openalex.org/W2146767951","https://openalex.org/W2146919434","https://openalex.org/W2152249888","https://openalex.org/W2152577895","https://openalex.org/W2155637385","https://openalex.org/W2156761946","https://openalex.org/W2167740403","https://openalex.org/W2168136599","https://openalex.org/W2168734783","https://openalex.org/W2169670178","https://openalex.org/W2172986851","https://openalex.org/W2179567189","https://openalex.org/W2181873156","https://openalex.org/W2185232025","https://openalex.org/W2186720500","https://openalex.org/W2200122354","https://openalex.org/W2236738654","https://openalex.org/W2261667115","https://openalex.org/W2273943878","https://openalex.org/W2279543954","https://openalex.org/W2302411631","https://openalex.org/W2312102789","https://openalex.org/W2338776209","https://openalex.org/W2404366973","https://openalex.org/W2410403878","https://openalex.org/W2412754849","https://openalex.org/W2416061028","https://openalex.org/W2494698727","https://openalex.org/W2741024270","https://openalex.org/W3121401330","https://openalex.org/W3121417558","https://openalex.org/W3121572695","https://openalex.org/W3125382173","https://openalex.org/W3126093757","https://openalex.org/W3141241287","https://openalex.org/W3143763368","https://openalex.org/W4230785767","https://openalex.org/W4241993359","https://openalex.org/W4244249461","https://openalex.org/W4246422703","https://openalex.org/W4247796740","https://openalex.org/W4253639372","https://openalex.org/W4256436395","https://openalex.org/W4285719527","https://openalex.org/W4300262490","https://openalex.org/W4319054305","https://openalex.org/W6657500945","https://openalex.org/W6685515598"],"related_works":["https://openalex.org/W1701464461","https://openalex.org/W36834199","https://openalex.org/W2168047232","https://openalex.org/W2121863833","https://openalex.org/W2137668347","https://openalex.org/W2149540948","https://openalex.org/W2170282368","https://openalex.org/W1977970311","https://openalex.org/W2339556856","https://openalex.org/W2299822401"],"abstract_inverted_index":{"Abstract":[0],"Queueing":[1],"models":[2,100],"are":[3],"important":[4],"tools":[5],"for":[6,110],"the":[7,20,31,68,84],"design":[8],"and":[9,29,33,51,55,72,105,113,126,140],"management":[10],"of":[11,22,35,65,70,86,124],"emergency":[12],"departments":[13],"(EDs).":[14],"In":[15,89],"this":[16,36,139],"survey,":[17],"we":[18,62,96],"examine":[19],"contributions":[21],"queueing":[23,99,125],"theory":[24],"(QT)":[25],"in":[26],"modeling":[27],"EDs":[28],"assess":[30],"strengths":[32],"limitations":[34],"application.":[37],"We":[38],"include":[39],"a":[40,132],"direct":[41],"comparison":[42],"to":[43,48,82,102,130],"discrete\u2010event":[44],"simulation":[45,120,127],"when":[46],"applied":[47],"similar":[49],"problems,":[50,74],"discuss":[52],"data":[53],"acquisition":[54],"challenges":[56],"associated":[57],"with":[58],"each":[59],"method.":[60],"Specifically,":[61],"review":[63],"applications":[64],"QT":[66],"from":[67],"perspective":[69],"demand\u2010":[71],"supply\u2010side":[73],"as":[75,77],"well":[76],"various":[78],"methodological":[79],"innovations":[80],"developed":[81],"address":[83],"complexities":[85],"ED":[87],"operations.":[88],"reviewing":[90],"relevant":[91],"articles":[92],"published":[93],"since":[94],"1970,":[95],"found":[97],"that":[98],"tend":[101],"oversimplify":[103],"operations":[104],"underestimate":[106],"congestion":[107],"levels":[108],"(especially":[109],"smaller":[111],"systems),":[112],"obtain":[114],"less":[115],"realistic":[116],"results":[117],"than":[118],"comparable":[119],"models.":[121],"The":[122],"combination":[123],"is":[128],"shown":[129],"be":[131],"powerful":[133],"approach.":[134],"Future":[135],"efforts":[136],"should":[137],"exploit":[138],"more":[141],"widely":[142],"available":[143],"real\u2010world":[144],"data.":[145]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":10},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":10},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":4}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}