{"id":"https://openalex.org/W4408565836","doi":"https://doi.org/10.1109/icdmw65004.2024.00098","title":"Measuring the user experience on network assurance","display_name":"Measuring the user experience on network assurance","publication_year":2024,"publication_date":"2024-12-09","ids":{"openalex":"https://openalex.org/W4408565836","doi":"https://doi.org/10.1109/icdmw65004.2024.00098"},"language":"en","primary_location":{"id":"doi:10.1109/icdmw65004.2024.00098","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icdmw65004.2024.00098","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 IEEE International Conference on Data Mining Workshops (ICDMW)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Wutao Wei","orcid":null},"institutions":[{"id":"https://openalex.org/I2801562743","display_name":"Cisco College","ror":"https://ror.org/03gc7jk79","country_code":"US","type":"education","lineage":["https://openalex.org/I2801562743"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Wutao Wei","raw_affiliation_strings":["Cisco Meraki,San Francisco,CA,USA"],"affiliations":[{"raw_affiliation_string":"Cisco Meraki,San Francisco,CA,USA","institution_ids":["https://openalex.org/I2801562743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116678279","display_name":"Sara Isaac","orcid":null},"institutions":[{"id":"https://openalex.org/I2801562743","display_name":"Cisco College","ror":"https://ror.org/03gc7jk79","country_code":"US","type":"education","lineage":["https://openalex.org/I2801562743"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sara Isaac","raw_affiliation_strings":["Cisco Meraki,San Francisco,CA,USA"],"affiliations":[{"raw_affiliation_string":"Cisco Meraki,San Francisco,CA,USA","institution_ids":["https://openalex.org/I2801562743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116678280","display_name":"Alex Ting","orcid":null},"institutions":[{"id":"https://openalex.org/I2801562743","display_name":"Cisco College","ror":"https://ror.org/03gc7jk79","country_code":"US","type":"education","lineage":["https://openalex.org/I2801562743"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Alex Ting","raw_affiliation_strings":["Cisco Meraki,San Francisco,CA,USA"],"affiliations":[{"raw_affiliation_string":"Cisco Meraki,San Francisco,CA,USA","institution_ids":["https://openalex.org/I2801562743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100364967","display_name":"Yi Wang","orcid":"https://orcid.org/0000-0002-6303-385X"},"institutions":[{"id":"https://openalex.org/I2801562743","display_name":"Cisco College","ror":"https://ror.org/03gc7jk79","country_code":"US","type":"education","lineage":["https://openalex.org/I2801562743"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yuanqi Wang","raw_affiliation_strings":["Cisco Meraki,San Francisco,CA,USA"],"affiliations":[{"raw_affiliation_string":"Cisco Meraki,San Francisco,CA,USA","institution_ids":["https://openalex.org/I2801562743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064619395","display_name":"Ke Zhu","orcid":"https://orcid.org/0000-0003-3178-3493"},"institutions":[{"id":"https://openalex.org/I2801562743","display_name":"Cisco College","ror":"https://ror.org/03gc7jk79","country_code":"US","type":"education","lineage":["https://openalex.org/I2801562743"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ke Zhu","raw_affiliation_strings":["Cisco Meraki,San Francisco,CA,USA"],"affiliations":[{"raw_affiliation_string":"Cisco Meraki,San Francisco,CA,USA","institution_ids":["https://openalex.org/I2801562743"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5106615476","display_name":"Sophine Zhang","orcid":null},"institutions":[{"id":"https://openalex.org/I2801562743","display_name":"Cisco College","ror":"https://ror.org/03gc7jk79","country_code":"US","type":"education","lineage":["https://openalex.org/I2801562743"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sophine Zhang","raw_affiliation_strings":["Cisco Meraki,San Francisco,CA,USA"],"affiliations":[{"raw_affiliation_string":"Cisco Meraki,San Francisco,CA,USA","institution_ids":["https://openalex.org/I2801562743"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I2801562743"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.25709766,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"714","last_page":"717"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10651","display_name":"IPv6, Mobility, Handover, Networks, Security","score":0.8127999901771545,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10651","display_name":"IPv6, Mobility, Handover, Networks, Security","score":0.8127999901771545,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12203","display_name":"Mobile Agent-Based Network Management","score":0.7720999717712402,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6490702629089355},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.34651368856430054}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6490702629089355},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.34651368856430054}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icdmw65004.2024.00098","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icdmw65004.2024.00098","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 IEEE International Conference on Data Mining Workshops (ICDMW)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W1969593871","https://openalex.org/W2114968482","https://openalex.org/W2905670646","https://openalex.org/W3023955362"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"Network":[0],"Assurance":[1],"refers":[2],"to":[3,70],"a":[4,75,128,134],"set":[5],"of":[6,42,63,77,88,141],"technologies":[7],"and":[8,17,26,35,61,79,102,115,144],"processes":[9],"aimed":[10],"at":[11],"ensuring":[12,118],"optimal":[13],"network":[14,29,43,64,93,122,142],"performance,":[15],"reliability,":[16],"security.":[18],"By":[19],"leveraging":[20],"continuous":[21,119],"monitoring,":[22],"automation,":[23],"predictive":[24],"analysis,":[25,114],"policy":[27],"verification,":[28],"assurance":[30,44,94],"enables":[31],"proactive":[32],"issue":[33],"detection":[34],"resolution.":[36],"This":[37],"paper":[38],"outlines":[39],"the":[40],"implementation":[41],"tools":[45],"within":[46],"Cisco":[47],"Meraki\u2019s":[48],"infrastructure,":[49],"focusing":[50],"on":[51,121],"how":[52,89],"user":[53,72,145],"experience":[54,73],"can":[55],"be":[56],"enhanced":[57],"through":[58,74],"effective":[59],"tracking":[60],"analysis":[62],"data.We":[65],"incorporate":[66],"Google\u2019s":[67],"HEART":[68],"framework":[69],"evaluate":[71],"combination":[76],"attitudinal":[78],"behavioral":[80],"metrics.":[81],"These":[82],"metrics":[83],"allow":[84],"for":[85,98],"comprehensive":[86],"monitoring":[87,130],"users":[90],"interact":[91],"with":[92],"features,":[95],"providing":[96],"insights":[97],"both":[99],"system":[100],"improvements":[101],"future":[103],"data":[104],"science":[105],"analytics.":[106],"Our":[107],"approach":[108],"integrates":[109],"automated":[110],"event":[111],"tracking,":[112],"sentiment":[113],"real-time":[116],"dashboards,":[117],"feedback":[120],"performance.":[123],"The":[124],"final":[125],"outcome":[126],"is":[127],"robust":[129],"system,":[131],"delivered":[132],"via":[133],"user-friendly":[135],"dashboard,":[136],"which":[137],"facilitates":[138],"ongoing":[139],"optimization":[140],"performance":[143],"experience.":[146]},"counts_by_year":[],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}
